HP Officejet Pro 8000 Enterprise User Manual

							
6.Follow the onscreen instructions.
7. When the  HP Uninstaller  finishes, restart your computer.
To uninstall from a Macintosh computer, method 2
1. Open the Finder, select  Applications, and then select  Hewlett-Packard .
2. Double-click  HP Uninstaller , and then click  Continue.
3. When prompted, type the correct administrator’s name and password, and then click  OK.
4. Follow the onscreen instructions.
5. When the  HP Uninstaller  finishes, restart your computer.
To reinstall in a Macintosh computer
1. Insert the HP software CD into your computer's CD drive.
2. On the desktop, open the CD, and then double-click  HP Installer.
3. Follow the onscreen instructions.
Uninstall and reinstall the HP software 97
 
						

							
D Printer management tools
This section contains the following topics:
•
HP Utility (Mac OS X)
•
Embedded Web server
HP Utility (Mac OS X)
The HP Utility contains tools to configure print settings, calibrate the printer, order supplies online,
and find Web site support information.
NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on
the selected printer.
Ink level warnings and indicators provide estimates for planning purposes only. When you
receive a low-ink warning message, consider having a replacement cartridge available to
avoid possible printing delays. You do not need to replace cartridges until prompted to do so.
TIP: When the HP Utility is opened, you can gain access to the Dock menu shortcuts by
selecting and holding the mouse button over the appropriate icon for the HP Utility in the
Dock.
Open HP Utility
To open the HP Utility

x Click the HP Utility icon in the Dock.
NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the right side
of the menu bar, type  HP Utility in the box, and then click the  HP Utility entry.
Embedded Web server
When the printer is connected to a network, you can use the embedded Web server to view status
information, change settings, and manage it from your computer.
NOTE:For a list of system requirements for the embedded Web server, see EmbeddedWeb server specifications.
To view or change some settings, you might need a password.
You can open and use the embedded Web server without being connected to the Internet.
However, some features are not available.
This section contains the following topics:
•
About cookies
•
To open the embedded Web server
About cookies
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when
you are browsing. These files let the EWS recognize your computer the next time you visit. For
example, if you have configured the EWS language, a cookie helps remember which language
you have selected so that the next time you access the EWS, the pages are displayed in that
language. Though some cookies are cleared at the end of each session (such as the cookie that
stores the selected language), others (such as the cookie that stores customer-specific
preferences) are stored on the computer until you clear them manually.
98 Printer management tools
 
						

							
You can configure your browser to accept all cookies, or you can configure it to alert you every
time a cookie is offered, which allows you to decide which cookies to accept or refuse. You can
also use your browser to remove unwanted cookies.
NOTE:Depending on your printer, if you disable cookies, you also disable one or more of
the following features:
• Starting where you left the application (especially useful when using setup wizards)
• Remembering the EWS browser language setting
• Personalizing the EWS Home page
For information about how to change your privacy and cookie settings and how to view or delete
cookies, see the documentation available with your Web browser.
To open the embedded Web server
NOTE: The printer must be on a network and must have an IP address. The IP address and
hostname for the printer are listed on the status report. For more information, see 
Understandthe network configuration page.
In a supported Web browser on your computer, type the IP address or hostname that has been
assigned to the printer.
For example, if the IP address is 123.123.123.123, type the following address into the Web
browser:  http://123.123.123.123 .
TIP:If you are using Safari on a Macintosh computer, you can also open the EWS by
clicking the open-book toolbar button (located near the top of the browser window), clicking
Bonjour  in the Collections  list, and then selecting the printer name.
TIP: After opening the embedded Web server, you can bookmark it so that you can return
to it quickly.
Embedded Web server 99
 
						

							
Index
A
accessibility 5
accessoriesConfiguration page 54
installation 18
turn on and off in driver 18
warranty 61
acoustic emissions 69
ADF (automatic document feeder)media sizes supported 65
after the support period 32
aligning printheads 42
automatic document feeder
(ADF)media sizes supported 65
B
black and white pages
troubleshoot 38
blank pages, troubleshoot print 34
both sides, print on 24
C
calibrate linefeed 42
capacity trays 67
cards tray supporting 67
cartridges.  See ink cartridges
clean printheads 43
colors bleeding 39
faded or dull 38
print black and white,troubleshoot 38
troubleshoot 39
wrong 38
Configuration page information on 53
connectors, locating 8
control panel locating 7 custom-size paper
Mac OS 24
print on 23
custom-sized media sizes supported 67
customer support electronic 30
cut-off pages, troubleshoot 35
D
Declaration of Conformity (DOC) 73
DOC 73
double-sided printing 24
driver accessories settings 18
warranty 61
duplexer clear jams 57
installation 18
locating 8
margins, minimum 65
media sizes supported 66
media types and weights
supported 67
turn on and off in driver 18
duty cycle 63
E
electrical specifications 68
embedded Web server about 98
opening 99
system requirements 65
troubleshoot, cannot beopened 50
envelopes sizes supported 66
tray supporting 67
environmental specifications 68
environmental sustainability program 74
Ethernet network port, locating 8
EWS.  See embedded Web
server
F
firewall settings 93
firewalls, troubleshoot 34
fonts supported 63
G
graphics ink not filling in 38
missing lines or dots 39
H
Hewlett-Packard Companynotices 3
HP software uninstall from Mac OS X 96
uninstall from Windows 96
HP Utility (Mac OS X) opening 98
humidity specifications 68
I
ink cartridges
check ink levels 27
expiration dates 54
ordering online 90
part numbers 54, 90
replace 27
status 54
supported 63
tips 26
warranty 61
yields 63
ink levels, check 27
ink smearing, troubleshoot 37
installation accessories 18
duplexer 18
hardware installationsuggestions 51
HP software installation suggestions 51
ink cartridges 27
tray 2 18
troubleshooting issues 51
100
 
						

							
IP addresschecking for printer 50
IP settings 92, 93
J
jams clear 57
media to avoid 11
paper 57, 59
L
language, printer 63
linefeed, calibrate 42
link speed, setting 92
loadphoto 14, 15
tray 13
load cards 14, 15
load envelopes 13
load transparencies 14
loading tray 1 11
tray 2 12
locking trays 16
M
Mac OS custom-size paper 24
Print photos 23
print settings 21
turn accessories on and offin driver 18
Mac OS X HP Utility 98
printing settings 17
uninstall HP software 96
maintenance check ink levels 27
margins duplexer 65
media clear jams 57
duplexing 24
HP, order 91
load tray  11
print on custom-size 23
selecting 10
skewed pages 49
specifications 65
supported sizes 65 troubleshoot feeding 48
types and weights
supported 67
memory specifications 64
missing lines or dots, troubleshoot 39
missing or incorrect information, troubleshoot 35, 39
model number 54
multi-feeds, troubleshoot 49
N
networks connector illustration 8
firewall settings 93
firewalls, troubleshoot 34
IP settings 92, 93
link speed 92
operating systemssupported 64
protocols supported 65
solve problems 52
system requirements 65
view and printsettings 92
noise information 69
O
operating environment specifications 68
operating systems supported 64
output tray locating 6
media supported 68
P
pages per month (duty
cycle) 63
paper jams 57, 59
loading tray 2 12
locking trays 16
paper-feed problems, troubleshoot 48
PCL support 63
phone support 31
phone support period period for support 32
ports, specifications 63
power locating input 8 specifications 68
troubleshoot 33
print double-sided 24
slow 34
troubleshoot 33
Print brochures print 22
print cartridges.  See ink
cartridges
print driver accessories settings 18
warranty 61
Print envelope 22
Print envelopes Mac OS 22
Print photos Mac OS 23
Windows 23
print quality diagnostic page 40
troubleshoot 36
Print quality diagnostic page 40
printer back view 8
configuration page 54, 57
control panel 7
front view 6
parts 6
printer driver accessories settings 18
settings 17
warranty 61
printheads aligning 42
clean 43
clean contacts manually 43
health, check 40
maintaining 40
ordering online 90
replace 46
status 40, 54
supported 63
printing settings 17
processor specifications 64
product.  See printer
Q
quality, troubleshoot
diagnostic page 40
print 36
Index
101
 
						

							
R
rear access panelclear jams 57
illustration 8
recycle print cartridges 74
regulatory information 70
regulatory model number 72
replace ink cartridges 27
printheads 46
S
serial number 54
settings
printer driver 17
printing, default 17
skew, troubleshoot
print 49
slow print, troubleshoot 34
software accessories settings 18
warranty 61
specifications acoustic emissions 69
electrical 68
media 65
network protocols 65
operating environment 68
physical 63
processor and memory 64
storage environment 68
system requirements 64
speed
troubleshoot print 34
status Configuration page 54
network configurationpage 54
storage environment specifications 68
supplies
Configuration page 54
ordering online 90
yields 63
support  30
system requirements 64
T
temperature specifications 68
text
troubleshoot 35, 38, 39 tray 1
capacity 67
loading paper 11
locating 6
media sizes supported 65
media types and weightssupported 67
tray 2 capacity 67
installation 18
loading paper 12
locating 6
media sizes supported 65
media types and weightssupported 67
turn on and off in driver 18
trays capacities 67
clear jams 57
installation tray 2 18
load media 11
locating 6
locking 16
media sizes supported 65
media types and weightssupported 67
paper guides illustration 6
setting default 16
troubleshoot feeding 48
turn on and off in driver 18
troubleshoot blank pages printed 34
bleeding colors 39
colors 38, 39
Configuration page 53
cut-off pages, incorrect textor graphics placement 35
embedded Web server 50
firewalls 34
ink not filling text or graphics 38
ink smearing 37
jams, paper 59
meaningless characters print 37
media not picked up from tray 48
missing lines or dots 39
missing or incorrect information 35, 39
multiple pages are picked 49 network configuration
page 54
nothing prints 33
paper-feed problems 48
power 33
print 33
print quality 36
skewed pages 49
slow print 34
tips 32
troubleshooting hardware installationsuggestions 51
HP software installation suggestions 51
installation issues 51
solve network problems 52
two-sided printing 24
two-sided printing accessory. See  duplexer
U
uninstall HP software
Mac OS X 96
Windows 96
USB connection port, locating 6, 8
specifications 63
V
viewnetwork settings 92
voltage specifications 68
W
warranty 61
Web sites accessibility information 5
customer support 30
environmental programs 74
order supplies andaccessories 90
supply yield data sheet 63
Windows print brochures 21
Print photos 23
print settings 21
printing settings 17
system requirements 64
turn accessories on and offin driver 18
uninstall HP software 96
102
 
						

							
Index
103
 
						

							
104
 
						

							
© 2010 Hewlett-Packard Development Company, L.P.
www.hp.com/support