HP Officejet 725 User Manual

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2-7        TwoSpeed Dial Setup
Assign Speed Dial codes to frequently used fax numbers to quickly 
dial those numbers using the Speed Dial button and a one- or two-
digit code. See “Speed dialing” on page 2-1.
Individual Speed Dial
The first unassigned speed dial code appears on the display. Press 
Start to select it (or press either arrow key to move to a different 
unassigned code, and press Start to select it). 
Enter the fax number you want to assign to that code, and press Start 
to save it. Then enter the person’s (or company’s) name, and press 
Start to save it.
The display will ask if you want to enter another. If Yes, enter 1, and 
repeat the process. If No, enter 2 to return to the time and date screen.
Group Speed Dial
To assign a new group speed dial code: 
Press Start to select it. Add 1 of 20 appears.
Below it will be your first speed dial code. If you want that number in 
your group, press Start to include it. If you do not want that number 
in your group, press the right arrow key multiple times to scroll to the 
next number you want in your group, and press Start to include it. 
The display will ask if you want to enter another. If Yes, press 1 and 
repeat the process in the previous paragraph. If No, press 2, and enter 
a name for the group. Press Start to save it. 
The display then asks if you want to add another group. Enter 1 to 
create another group, or 2 to return to the time and date screen.First pressthen pressMenu7then 
press1Menu7then 
press2For your first speed dial group:
The first unassigned speed dial 
code appears.For all other speed dial groups:
At the 1=New 2=Edit prompt, 
enter 1. The first unassigned 
speed dial code appears.Special Speed Dial Functions
To wait for a dial tone in a number:Press *(Symbols) 5 times (enters a W)
To enter a 3-second pause:Press Redial/Pause 
To simulate the Flash Key:Press *(Symbols) 6 times (enters an R)
 
						

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2-8To edit an existing group speed dial code:At the 1=New 2=Edit prompt, press 2, and your first assigned group 
speed dial code appears. If you want to edit it, press Start to select it 
(or press either arrow key to scroll to the speed dial code you want to 
edit and press Start to select it). 
The first speed dial code in that group appears. For each number in 
the group, press 1 to delete it, or 2 to keep it. 
Then you’ll be asked if you want to add another. If No, press 2 to edit 
the group name, or press Start to save it as is. 
If Yes, press 1 and the first assigned speed dial code will appear. If 
you want to add it to the group, press Start (or press either arrow key 
to scroll to a number you’d like to add, and press Start.)
When done adding speed dial codes to the group, press 2, and you’ll 
have the choice of editing the group name.
Delete Speed Dial
To delete an individual or group speed dial entry:
The first assigned speed dial code will appear on the display. Press 
Start to delete it, or press either arrow key to scroll to an entry you 
want to delete. With it displayed, press Start to delete it.
Maintenance
The Maintenance submenu has two options: Print Faxes in Memory 
and Clean Print Cartridge.
Print Faxes in Memory
There may be times you need to print a fax stored in memory, for 
example, if your print cartridge runs out of ink while printing a fax. 
Since this option prints all faxes in memory, press Stop to stop 
printing faxes you don’t need.
Clean Print Cartridge
Cleaning the print cartridges may solve some print problems but 
should be done only when necessary.First pressthen pressMenu7then 
press3Menu8then 
press1Menu8then 
press2 
						

							.........................................................................................................................................       ThreeMaintenance
To keep your HP OfficeJet working at its best, regularly perform the 
maintenance described below. 
Maintenance tasks (PC-connected)
This section does not apply to stand-alone fax/copier users.
There are several maintenance tasks which help diagnose or solve 
printing problems. To perform maintenance tasks:
Double-click HP OfficeJet Manager on your Windows desktop. 
The HP OfficeJet Manager appears on your PC screen. If you 
don’t see it, minimize open applications.      
Click Settings on the HP OfficeJet Manager, then select Settings 
and Maintenance.  ..............................................................................................................3Maintenance and 
Troubleshooting12Click the button of the 
task you want to perform.
To see a description 
of each task, click 
Help and choose 
from the list of tasks.Click the Maintenance tab.
 
						

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3-2Cleaning the HP OfficeJet
Keep your HP OfficeJet clean to ensure that it delivers the best qual-
ity service. 
lKeep fluids away from the interior of the HP OfficeJet.
lDo not use compressed air to clean the interior.
Cleaning the exterior
lUse a soft cloth moistened with water to wipe dust, smudges, and 
stains off of the exterior case.
Cleaning the scanner glass
If you notice vertical streaks or lines in your printing, the scanner 
glass may need to be cleaned.
Caution: 
lBefore you do this, unplug the HP OfficeJet.
lThe scanner glass is very delicate. Use extreme caution when 
cleaning the glass to avoid scratches.
lScanner glass: Open the top cover and remove the 
scanner cover. Look inside for a glass strip about 
¾-inch (1.9 cm) wide and 9 inches (23 cm) long. 
Apply mild glass cleaner to a soft, lint-free cloth, 
squeeze out excess moisture, and gently wipe the 
scanner glass clean.
lScanner cover: Look on the bottom of the scanner 
cover that you removed to clean the scanner glass. 
The white section also needs to be cleaned. Apply 
mild glass cleaner to a soft, lint-free cloth and gen-
tly wipe this area clean.
Cleaning the print cartridges and surrounding areas
If your printing is smeared, it could be caused by a buildup of debris 
on the print cartridge. To correct this problem, clean the print car-
tridges, cartridge holder, and the inside area of the HP OfficeJet.
Note: You’ll find this procedure with illustrations in the Help system. 
Look in the Help index under “Maintenance, scheduled.” Click on 
terms underlined with dashed lines to see photographs.Scanner cover
 
						

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3-3       ThreeMake sure you have the following materials at hand:
lCotton swabs or any soft material that will not come apart or 
leave fibers.
lDistilled, filtered, or bottled water.
lScrap paper to set the print cartridges on while you are working.
Remove the print cartridges:
lTurn on the HP OfficeJet and lift the top cover. The print 
cartridges move to the center.
lWith the print cartridges in the center, unplug the power cord. 
lRemove the print cartridges and place them on their sides on a 
scrap piece of paper.
Caution:
lDon’t leave the print cartridges outside the printer more than 30 
minutes.
lKeep print cartridges out of reach of children.
lBe careful not to get ink on your hands or clothing.
Clean the black print cartridge:
lDip a clean cotton swab into distilled water and squeeze out any 
excess water.
lHold the print cartridge by the colored cap. 
lClean the face and edges of the print cartridge. DO NOT wipe the 
nozzle plate.
lHold the print cartridge up to the light to inspect for fibers on the 
face and edges. If fibers remain, clean the cartridge again.
Clean the color print cartridge (Repeat step 3.)
Clean the print cartridge holder:
lLocate the print cartridge holder inside the HP OfficeJet in the 
center.
lUsing clean, moistened swabs, wipe the flat surface of the 
underside of the arms on the bottom of the holder. Clean from 
back to front until thoroughly clean.12345
 
						

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3-4Clean the service station:
lLocate the service station inside the HP OfficeJet to the far right.
lUsing a clean, moistened swab, clean the wipers and top surfaces 
of the two caps. The caps are black squares with white dots; each 
cap has a wiper on its left.
Caution: Use light force when cleaning the print cartridge caps to 
avoid unseating them.
Clean the sponge holders:
lLocate the sponge holders inside the HP OfficeJet to the far left 
(there are two of them).
lClean the rim of each sponge holder with a clean, moistened swab.
Test the HP OfficeJet:
lReinstall the print cartridges, and close the top cover.
lReconnect the power cord.
lPrint a self test page. See “Maintenance tasks (PC-connected)” on 
page 3-1 for details. Stand-alone fax/copier users refer to “Print 
Report” on page 2-4.
lExamine the printout for ink streaking. If necessary, repeat the 
procedure until the self test page is clear and sharp.
Cleaning the paper rollers
If you see spots or stains on your printouts, clean the paper rollers:
Unplug your HP OfficeJet.
Open the top cover.
Remove the scanner cover (toward the back of the machine) to 
expose the paper rollers. 
Carefully inspect the paper rollers for ink or grease.
With a rag dipped lightly in isopropyl alcohol, clean the rollers.67812345 
						

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3-5       ThreeLet the rollers dry.
Replace the scanner cover, and close the top cover.
Plug in the HP OfficeJet.
Caution:
lDo not pour isopropyl alcohol directly onto the rollers.
lDo not use soap and water to clean the rollers.
Uninstalling the software
This process is required only if you are upgrading from an older HP 
OfficeJet, updating the software, or if your installation failed.
Insert the HP OfficeJet Series 700 CD into your CD-ROM drive. 
The Welcome Screen appears on your PC screen.
If you have floppy disks, insert Disk #1 into your floppy drive. 
Choose Run from the Start menu in Windows, then type:
a:\setup.exe
where a: represents the letter of your floppy drive. Click OK.
At the HP OfficeJet Welcome screen, click Uninstall the HP 
OfficeJet Series 700 software. You will be asked to confirm the 
process, then the Uninstaller dialog box appears on your screen.67812Clear the checkboxes for 
all items you want to retain.
 
						

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3-6Troubleshooting
This section provides solutions to the most common problems you 
might experience while using your HP OfficeJet. If your problem 
isn’t listed, the Help system provides troubleshooting information on 
every aspect of using your HP OfficeJet. 
To view the Help system Table of Contents:
lOn the HP OfficeJet Manager, click Help. Select HP OfficeJet 
Series 700 Help. The Help Table of Contents appears. 
To get help while working in a dialog box:
lMost dialog boxes have a Help button. Click this button for Help 
on that dialog box. 
To find out what a particular setting does:
lMost dialog boxes have a (?) icon in the upper right corner. Click 
this icon, then click on any setting in the dialog box to see Help 
for that setting.Click the button for the task 
you’re having trouble with.
Then click Troubleshooting 
for a list of potential problems 
and their solutions. 
						

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3-7       ThreeCommon problems
The HP OfficeJet won’t pick up paper from the paper tray.
lUse only paper that works with the HP OfficeJet. See “Paper 
Types and Sizes” in the More Information guide. 
lAlways load at least ten sheets of paper in the paper tray.
lUse a stack of plain paper with specialty paper on top.
lReload the paper and push the document tray back into position.
lMake sure the paper guides are not too tight against the paper.
Printouts have horizontal streaks. 
lPrint a self test page to make sure your print cartridges are 
working properly. They may be low on ink, have clogged nozzles, 
or need cleaning.
lMake sure you’ve selected the correct paper type. See “Changing 
the Print Settings” on page 1-17 for details.
Scanned images have vertical lines in them. 
lIf you’re using a scan/copy sleeve, check to make sure it’s clean 
and not scratched or worn.
lClean the scanner glass. See “Cleaning the scanner glass” on 
page 3-2 for details.
OmniPage Limited Edition OCR software is not installed. 
lPut the HP OfficeJet CD-ROM into the CD-ROM drive.
lUninstall the HP OfficeJet software.
lRemove and reinsert the CD.
lReinstall the software. During the installation, install OmniPage. 
See the Setup Guide for details on installing the HP OfficeJet 
software.
Dialog boxes don’t fit on you screen or you can’t close the viewer. 
lThrough Windows, change your screen resolution to 800 x 600 or 
higher.
 
						

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3-8Error messages
You might see some of the following error messages on the front 
panel display.
lClear document jam, then press START
Problem: Either your document jammed, or the HP OfficeJet loaded 
more than one sheet at a time, or you loaded a document longer than 
the 14-inch (35.6-cm) maximum.
Solution: Remove the document from the document tray, then reload 
it and press Start to clear the message. Restart your job. 
Note: If the document is jammed, lift the cover and clear the jam. To 
display document jam-clearing instructions on your PC screen, from 
the Help index, double-click “Jammed paper.”
lClear paper jam, then press START, or, Clear paper jam
Problem: Either the paper jammed, or the HP OfficeJet loaded more 
than one sheet at a time, or you loaded paper longer than the 14-inch 
(35.6-cm) maximum.
Solution: Remove the paper from the paper tray, open the cover, and 
clear the paper path. (To display document jam-clearing instructions 
on your PC screen, from the Help index, double-click “Jammed 
paper.”) 
Then reload the paper, and press Start to clear the message 
and reset the HP OfficeJet.lReplace scanner cover
Problem: Either you removed the scanner cover from inside the HP 
OfficeJet and didn’t replace it, or y
ou replaced the scanner cover 
incorrectly.Solution: Open 
the HP OfficeJet’s 
top cover. Either replace the scanner 
cover and close the cover, or r
emove 
the scanner cover, replace it, then 
close the cover.Scanner
 cover