HP Officejet 450 User Manual
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ENWW7-13 If you have the tri-color and photo print cartridges installed, try calibrating the color. For instructions, see Calibrating color. Colors are printing as black and white Check the printer driver settings For Windows, the Print In Gray scale check box is probably selected. From your software application, open the Printer Properties dialog box. Click the Color tab and make sure Print in Gray scale is not selected. For Macintosh, open the Print dialog box and from the Image panel, make sure that Gray scale is not selected. If you are printing with only the black or photo print cartridge, the printout will be printed in grayscale. See Single-cartridge printing mode. Wrong colors are printing Check the printer driver settings For Windows, the Print In Gray scale check box might be selected. From your software application, open the Printer Properties dialog box. Click the Color tab and make sure Print in Gray scale is not selected. For Macintosh, open the Print dialog box and from the Image panel, make sure that Gray scale is not selected. For Windows, try adjusting the Saturation, Brightness and Color Tone from the Color tab in the printer driver. For Macintosh, adjust these settings from the Color Panel in the Print dialog box. Check the print cartridges When colors are completely wrong, the printer might have run out of one or more colors of ink. Check the print cartridge LEDs to make sure they are not on (see LED Reference). You can also check the status of the print cartridges from the Printer Status tab in the Toolbox. Replace any low or empty print cartridges. For instructions, see Replacing the print cartridges. If you are printing with only one print cartridge, see Single-cartridge printing mode. If you have the tri-color and photo print cartridges installed, and the color does not print out as expected or there is a color tinge in gray shades, try calibrating the color. For instructions, see Calibrating color. Whenever print quality noticeably decreases, try cleaning the print cartridges. For instructions, see Cleaning the print cartridges.
7-14ENWW Bleeding colors in printout If the ink is spreading on the page or colors are blending together, try the following: Check the print settings Some paper type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. Choose different print settings in the printer driver. Also, make sure that you have selected the correct media type in the printer driver. Selecting the wrong media type causes the wrong amount of ink to be used on the media. Check that the media is printed on the print side. Check the print cartridges Make sure the print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled print cartridges. For information on ordering HP accessories, see HP Supplies and Accessories. The print cartridges need to be aligned when a print cartridge is replaced. You can align the print cartridges from the printer driver or the Toolbox. For instructions, see Aligning the print cartridges. Colors do not line up properly Check the print cartridges The print cartridges need to be aligned when a print cartridge is replaced. You can align the print cartridges from the printer driver or the Toolbox. For instructions, see Aligning the print cartridges. Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page. If printing using a single print cartridge If one of your print cartridges runs out of ink before you can replace it, you can still print with a single print cartridge. Printing with one print cartridge may be slower, and colors will differ from those when both print cartridges are installed. It is recommended to install both print cartridges. For more information, see Single-cartridge printing mode.
ENWW7-15 Wireless printing problems Infrared printing does not work Check for obstacles Clear any obstacles between the printer and the device from which you are sending the print job. Sunlight, heat from nearby equipment, or other sources of infrared radiation can also cause transmission errors. Move closer to the printer Make sure the device is no more than three feet (one meter) from the printer when you send the print job, and that the ports face each other as squarely as possible. Send the print job again There may be a loss of data; try sending the print job again. Check software Make sure any necessary software is installed in the host device, for example, BtPrint for Palm OS PDA users. If you are still having problems, consult the documentation for the PDA or notebook computer. Bluetooth printing does not work Check the wireless settings From the Toolbox, click the Printer Services tab and then click the Configure Bluetooth Settings button. Make sure your Bluetooth settings are correct. Also see Bluetooth printing. Send the print job again There may be a loss of data; try sending the print job again. Check the software Make sure any necessary software is installed in the host device, for example, BtPrint for Palm OS PDA users. If you are still having problems, consult the documentation for the PDA or notebook computer. For more information on using Bluetooth, see the wireless printing guide at http://www.hp.com/support/dj450 .
7-16ENWW Solving media feed problems This section provides solutions to common media feed problems. Media is not picked up from the input tray Make sure to pull up the input tray extension. Remove the media, fan it, and reload. Make sure the media is squarely against the alignment guide and that the paper guide is snug, but not tight, against the media. For media using the card slot, make sure the media is aligned squarely against the right edge of the card slot. Adjust the paper guide on the slot until it fits snugly against the left edge of the media. Make sure the media you are using is not wrinkled, bent or curled. Uncurl paper by bending it in the opposite direction of the curl. Do not leave media in the input tray overnight. Leaving media in the input tray overnight can cause it to bend. Do not load more than 45 sheets of plain paper or a stack paper more than 0.18 in (4.5 mm) thick into the input tray. For other media input capacity, see Printer Specifications. Paper skew Make sure to fully extend the input tray extension. Remove the media, fan, and reload. Make sure the media is squarely against the alignment guide and that the paper guide is snug, but not tight, against the media. For cards, make sure they are aligned squarely against the right edge of the card slot. Adjust the paper guide on the slot until it fits snugly against the left edge of the media. Make sure the media you are using is not wrinkled, bent or curled. Uncurl paper by bending it in the opposite direction of the curl. Do not leave media in the input tray overnight. This can cause it to bend. Paper output problem Remove excess media from the output area. If printed media stacks up outside the output slot, it may prevent media from properly exiting the printer.
ENWW7-17 Print media is jammed If print media is jammed in the printer, follow these instructions to clear the jam. 1Turn off the printer. 2Remove media that is not jammed from the input tray and the output slot. 3Locate the media jam. 4If the media is visible from the output slot, pull it out from the slot. Otherwise, open the front access cover and clear jammed media. 5If the print carriage is obstructing the jam, gently push it to one side and then remove the media. 6If the jammed media is not visible in the print area located inside the printer, remove what is visible in the input tray. 7After you clear the jam, close the front access cover, turn on the printer, and then press the RESUME BUTTON to continue the print job. The printer will continue the print job on the next page. You will need to resend the page or pages that were jammed in the printer. Do not stick your hands in the input tray. Use tweezers instead and be careful not to scratch the inside of the printer. Remove jammed media slowly and steadily to prevent media tear. 57 58 56 57 58 56
7-18ENWW Tips for avoiding paper jams Make sure nothing is blocking the paper path. Do not overload the input tray or the card slot. The input tray holds up to 45 sheets of plain paper or other print media measuring 0.18 in (4.5 mm) in thickness. Load paper properly, making sure the paper is squarely against the alignment guide and that the paper guide is snug, but not tight, against the paper. For cards, make sure they are aligned squarely against the right edge of the card slot. Adjust the paper guide on the slot until it fits snugly against the left edge of the media. Do not use paper that is curled or crumpled. Always use paper that conforms with the media types/sizes and media weights listed in Printer Specifications. See HP Supplies and Accessories for a list of HP-recommended media. Always stack paper neatly when printing on both sides of the page (two-sided printing). Solving Macintosh-specific problems For information about how to troubleshoot Macintosh-specific printing problems, see the Mac Readme file on the Starter CD. To open the Readme file, run the install program from the CD, and then click Readme.
ENWWA-1 A HP Supplies and Accessories This chapter provides information on HP supplies and accessories, as well as ordering information. You can order HP supplies and accessories from the HP website. Visit hpshopping.com (http://www.hpshopping.com ) for more information. Accessories Supplies Print cartridges HP Multipurpose Paper Lithium-ion rechargeable battery C8222A Travel holder for black/photo print cartridge C8233A Carrying case for printer and notebook C8232A 24 V auto adapter (for cars and trucks; Europe only) F2297A 12 V auto/airline adapter (not for trucks) F1455A Parallel cable (1 m) C8231A USB cable (2 m) C6518A HP No. 56 black print cartridge (19 ml) C6656A HP No. 57 tri-color print cartridge (17 ml) C6657A HP No. 58 photo print cartridge (17 ml) C6658A HP No. 27 black print cartridge (10 ml) C8727A HP No. 28 tri-color print cartridge (8 ml) C8728A 500 sheets US Letter (8.5 x 11 in) M1120
A-2ENWW HP Printing Paper HP Office Paper HP Office Recycled Paper HP Bright White Inkjet Paper HP Premium Inkjet Paper HP Premium Inkjet Heavyweight Paper HP Premium Plus Photo Paper 500 sheets US Letter (8.5 x 11 in) P1122 500 sheets A4 (210 x 297 mm) CHP210 500 sheets US Letter (8.5 x 11 in) C8511 500 sheets A4 (210 x 297 mm) CHP111 500 sheets US Letter (8.5 x 11 in) E1120 250 sheets US Letter (8.5 x 11 in) B250 250 sheets A4 (210 x 297 mm) C5977B 200 sheets US Letter (8.5 x 11 in) 51634Y 200 sheets A4 (210 x 297 mm) 51634Z (Asia) 100 sheets A4 (210 x 297 mm) C1853A 20 sheets, glossy US Letter (8.5 x 11 in) C6831A 20 sheets, glossy A4 (210 x 297 mm) C6832A (Europe) 20 sheets, glossy 4 x 6 in C6944A 20 sheets, glossy 10 x 15 cm C6945A (Europe) 50 sheets, glossy US Letter (8.5 x 11 in) Q1785A 50 sheets, glossy A4 (210 x 297 mm) Q1786A (Europe) 60 sheets, glossy 4 x 6 in C7024A
ENWWA-3 HP Premium Photo Paper HP Photo Paper HP Everyday Photo Paper HP Premium Glossy Paper 60 sheets, glossy 10 x 15 cm C7025A (Europe) 20 sheets, matte US Letter (8.5 x 11 in) C6950A 20 sheets, matte A4 (210 x 297 mm) C6951A (Europe) 50 sheets, glossy US Letter (8.5 x 11 in) C6979A 50 sheets, glossy A4 (210 x 297 mm) C7040A 15 sheets, glossy US Letter (8.5 x 11 in) C6039A 15 sheets, glossy A4 (210 x 297 mm) C6040A (Europe) 20 sheets, glossy US Letter (8.5 x 11 in) C1846A 20 sheets, glossy A4 (210 x 297 mm) C1847A (Europe) C6765A (Asia) 20 sheets, glossy 4 x 6 in C7890A 20 sheets, glossy 10 x 15 cm C7891A (Europe) 60 sheets, glossy 4 x 6 in C7893A 60 sheets, glossy 10 x 15 cm C7894A (Europe) 50 sheets, glossy A4 (210 x 297 mm) C7897A (Europe) 25 sheets, semi-gloss US Letter (8.5 x 11 in) C6983A 25 sheets, semi-gloss A4 (210 x 297 mm) C6984A (Europe) C7006A (Asia) 100 sheets, matte US Letter (8.5 x 11 in) C7007A 10 sheets US Letter (8.5 x 11 in) C3833A 10 sheets A4 (210 x 297 mm) C3831A 50 sheets US Letter (8.5 x 11 in) C3836A 50 sheets A4 (210 x 297 mm) C3837A
A-4ENWW HP Professional Brochure and Flyer Paper HP Premium Plus Transparency Film HP Premium Inkjet Transparency Film HP Greeting Card Paper 50 sheets, glossy US Letter (8.5 x 11 in) C6817A 50 sheets, glossy A4 (210 x 297 mm) C6818A 100 sheets, tri-fold, glossy US Letter (8.5 x 11 in) C7020A 50 sheets, matte US Letter (8.5 x 11 in) C6955A 20 sheets US Letter (8.5 x 11 in) C7030A 20 sheets A4 (210 x 297 mm) C7031A 50 sheets US Letter (8.5 x 11 in) C7028A 50 sheets A4 (210 x 297 mm) C7029A 20 sheets US Letter (8.5 x 11 in) C3828A 20 sheets A4 (210 x 297 mm) C3832A 50 sheets US Letter (8.5 x 11 in) C3834A 50 sheets A4 (210 x 297 mm) C3835A 10 sheets, glossy, white, half-fold (with 10 envelopes)US Letter (8.5 x 11 in) C6044A 10 sheets, glossy, white, half-fold (with 10 envelopes)A4 (210 x 297 mm) C6045A 20 sheets, matte, white, half-fold (with 20 envelopes)US Letter (8.5 x 11 in) C7018A 20 sheets, matte, white, quarter-fold (with 20 envelopes)US Letter (8.5 x 11 in) C1812A 20 sheets, matte, white, quarter-fold (with 20 envelopes)A4 (210 x 297 mm) C6042A