HP Officejet 450 User Manual
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ENWW Copyright Information © 2002 Hewlett-Packard Company All Rights Reserved. Reproduction, adaptations, or translation without prior written permission is prohibited except as allowed under copyright laws. 1, 8/2002 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Trademark Credits HP ZoomSmart Scaling Technology is a trademark of Hewlett-Packard Company. Microsoft, MS-DOS, MS Windows, Windows, Windows NT, Windows CE, and Microsoft Pocket PC Software are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries/regions. Pentium is a U.S. registered trademark of Intel Corporation. Mac, Macintosh, Mac OS, PowerBook, and Power Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries/regions. TrueType is a U.S. trademark of Apple Computer, Inc. Palm, Palm V, Palm VII, and Palm OS are registered trademarks of Palm, Inc. IS/Complete and BtPrint are registered trademarks of IS/Complete, Inc. Bluetooth and the Bluetooth logos are trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hewlett-Packard. MicroSaver is a U.S. registered trademark of the Kensington Technology Group.
ENWWiii Contents Setting Up For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Understanding printer parts and functions . . . . . . . . . . . . . . . . . . . . . . . 1-2 Understanding printer buttons and LEDs . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Using the battery (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Battery safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Travel tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Installing Software Installing the printer driver (Windows and Macintosh) . . . . . . . . . . . . . . 2-1 Installing software for PDAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 For Palm OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 To install the HP Deskjet 450 PDA Guide . . . . . . . . . . . . . . . . . . . . 2-6 Printing from mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Installing other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Printing Printer features (Windows and Macintosh) . . . . . . . . . . . . . . . . . . . . . . 3-1 Printing from notebooks and desktops (Windows) . . . . . . . . . . . . . . . . . 3-2 To change print settings for the current document . . . . . . . . . . . . . 3-2 To change default print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 To print from a Windows application . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Infrared printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Bluetooth printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Printing from Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Selecting the default printer in Mac OS 8.6, 9.x and OS X Classic. 3-4 Selecting the default printer using other options . . . . . . . . . . . . . . . 3-4 Selecting the default printer in OS X . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Infrared printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Using the HP Inkjet Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Two-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Selecting and Using Print Media Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Loading print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Printing photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Printing digital camera photographs . . . . . . . . . . . . . . . . . . . . . . . . 4-5 To print from a CompactFlash card . . . . . . . . . . . . . . . . . . . . . 4-6 Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
ivENWW Using the Toolbox Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Printer Services tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Maintaining the Printer Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Cleaning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Aligning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Replacing the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Single-cartridge printing mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Replaceable ink service module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Troubleshooting General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Getting printer information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Printing diagnostic and configuration pages . . . . . . . . . . . . . . 7-4 Printing a demo page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Solving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . 7-4 Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Unexpected printer shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 Solving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 A blank page is printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Meaningless characters are printed . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . 7-9 Something on the page is missing or incorrect . . . . . . . . . . . . . . . 7-10 Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Wireless printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15 Solving media feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16 Media is not picked up from the input tray . . . . . . . . . . . . . . . . . . 7-16 Paper skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16 Paper output problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16 Print media is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17 Tips for avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 Solving Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 HP Supplies and Accessories Printer Specifications LED Reference Customer Support Index
ENWW1-1 1 Setting Up This printer provides quick, professional mobile printing. You can print from notebooks, desktops, wireless devices such as personal digital assistants (PDAs) running Microsoft ® Pocket PC Software, Windows® CE, and Palm OS®, digital cameras via a CompactFlash card, and mobile phones with infrared connectivity. It provides high-quality output and vibrant colors on media up to 8.5 in x 14 in (216 x 356 mm). For more information The following resources provide more information about the printer: Setup Poster — Provides illustrated setup information. A printed version of this document comes with the printer. An electronic version is available as an Adobe ® Acrobat® Portable Document Format (PDF) file on the Starter CD. Onscreen User’s Guide — Provides information about setting up and completing basic tasks with the printer and solving printer problems. This guide is available as a PDF file and as a Microsoft ® HTML Help (CHM) file on the Starter CD. (To view the CHM file, your computer must be running Microsoft Windows and Internet Explorer version 4.01 or later. If your computer does not meet these requirements, use the PDF version.) HP Deskjet 450 Personal Digital Assistant (PDA) Guide — Provides PDA printing instructions, troubleshooting tips, and technical support information. You can transfer this guide to your PDA from the Starter CD or download from the Internet at http://www.hp.com/support/dj450 . Regulatory Booklet — Provides important safety information. Toolbox (Windows only) — Provides information about ink levels and battery charge level, and links you to the onscreen User’s Guide, which contains “how-to” and troubleshooting instructions. It also includes myPrintMileage, which keeps track of your printer usage information. Online Help (Windows only) — Provides information about using the printer driver and the Toolbox. hp instant support — A web-based tool that provides self-help and troubleshooting tips to diagnose and solve your printer problems. It also includes printer usage information, which helps you understand your printing patterns. This e-service can be accessed via the Toolbox. World Wide Web — Provides the latest printer information. Visit http://www.hp.com/support/dj450 for details.
1-2ENWW Understanding printer parts and functions Front view 1 Input tray extension – Slides up to support larger print media. This prevents possible media feed problems. Pull this up for all media except A5 paper and cards. 2 Input tray – Holds the media. Remove media and close this tray when the printer is not in use. 3 Paper guide – Slides to fit the width of the media. Guides paper edge and prevents paper skew. 4 Card slot – Flips down to feed media of 4.72 in (120 mm) width or less, such as 4 x 6 in index cards, small photo media and Japanese Hagaki cards. Ensures that media is properly aligned for correct print margins. 5 Alignment guide – Guides larger media such as Letter or A4 loaded in the input tray into the printer. Ensures that media is properly aligned for correct print margins. 6 Print cartridge latch – Facilitates easy removal and insertion of print cartridges. Lifts to allow each print cartridge to be removed from its socket. 7 Print cartridge socket – Holds the print cartridge. 8Output slot – Media exits printer from here. 9 Front access cover – Provides access to the print cartridges and for clearing paper jams. This cover must be closed in order to print. 10 Infrared port – Enables printing from an infrared-sending device, such as a notebook or PDA. 57 5856 8 9 3 2 1 4 56 7 10
ENWW1-3 Back view 1 Battery contacts – Provides contact for power from the optional battery (part number C8222A, see HP Supplies and Accessories). 2 Battery contact cover – Covers the battery contacts when the optional battery is not installed. 3 Battery slot – Insert battery here. 4 Power connector – Connect the power cord here. 5 Parallel port – Connect the parallel cable here. 6 CompactFlash card slot – Accepts a Bluetooth CF card to print via a Bluetooth connection. Also accepts a Type I or II CF card for printing pictures taken from a digital camera. 7 Universal Serial Bus (USB) port – Connect the USB cable here. 8 Kensington lock connector – Secures the printer with a locked cable. The Kensington MicroSaver ® lock system works with this connector and is available at many computer stores. Bottom view 1 Card holder – Holds a name card or business card. 2 Cover of replaceable ink service module – Provides access to the ink service module. See Replaceable ink service module. 4 65 78 32 1 2 1
1-4ENWW Understanding printer buttons and LEDs For a list of LED (light-emitting diode) combinations and what they indicate, see LED Reference. 1 Battery charge LED – Lights up in green when battery is charging, and red when there is a battery fault. 2 Left print cartridge LED – Lights up in amber when the tri-color print cartridge is low on ink, and blinks when it needs to be replaced. 3 Right print cartridge LED – Lights up in amber when the black or photo print cartridge is low on ink, and blinks when it needs to be replaced. 4 CANCEL BUTTON – Cancels the current print job. The time it takes to cancel depends on the size of the print job. Press this button only once to cancel a queued print job. 5 RESUME BUTTON – Resumes a print job that is waiting or after temporary interruption (for example, when adding print media to the printer). 6 Resume LED – Lights up in amber when a print job is waiting, and blinks when the printer requires user intervention (for example, to clear a paper jam or to close an open cover). 7 POWER BUTTON – Turns the printer off or on. 8 Power LED – Lights up in green when the printer is turned on using the AC adapter or a 41-100% charged battery. When powered by battery, lights up in amber when battery is 10-40% charged, and red when battery is below 10% charged. Blinks during printing. 9 Infrared LED – Lights up in green when the printer is receiving from an infrared-sending device. 57 5856 9 213 46857
ENWW1-5 Setting up the printer Step 1: Check the box contents 1HP Deskjet 450 printer 22 print cartridges – 1 black (HP No. 56) and 1 tri-color (HP No. 57) 3Power adapter 4Power cord 5Parallel cable 6Battery (optional, comes with the HP Deskjet 450CBi printer) 7Starter CD 8Setup poster 9Reference Guide 10Regulatory Booklet Step 2: Unpack the printer Unpack the printer and remove the packing tape and shipping materials from inside the printer. Step 3: Connect the power cord Connect the power adapter to the power cord and to the printer. Plug in the power cord and make sure the power supply is turned on. Refer to the Setup Poster for an illustrated guide to all the parts that should come in the box. 3 2 1
1-6ENWW Step 4: Turn on the printer 1Lift the input tray to its open position. 2Press the POWER BUTTON to turn on the printer. Step 5: Install the print cartridges 1Remove each print cartridge from its package, and then pull the colored tab to remove the protective film from each cartridge. 2Open the front access cover. Wait for the carriage to go to the “print cartridge change” position. This should take only a few seconds. *Print cartridge change position. To prevent clogs, ink failure, and bad electrical connections, do not touch the ink nozzles or copper contacts on the print cartridges. 57 58 56 57