HP LaserJet P3005dn User Manual

Control panel messageDescriptionRecommended action
●If the error appears while printing,
determine whether it occurs when
printing from a specific computer, a
specific application, 
or a specific file. If
all other computers, applications, or files
can print without the error, then the
problem may be only within one print job
or computer. Make sure the computer
has the most current printer drivers, or
use a generic printer driver.
● If the error occurs when the device is
first turned on, turn off the...

Control panel messageDescriptionRecommended action
Canceling... The device is in the process of canceling a
job. The message appears while the job is
stopped, the paper path is flushed, and any
remaining incoming data on the active data
channel is received and discarded.No action necessary.
Checking paper pathThe engine is turning the rollers to check for
possible jams.No action necessary.
Checking printerThe engine is performing an internal test.No action necessary.
CHOSEN PERSONALITY NOT
AVAILABLE...

Control panel messageDescriptionRecommended action
Ready
Genuine HP supplies installedA new HP cartridge has been installed. The
device returns to the Ready state after
approximately 10 seconds.No action necessary.
IncorrectThe PIN number is incorrect.Contact the network administrator.
INFLATE FAILUREAn error has occurred during a firmware
upgrade.● Reinstall the firmware.
● If the problem persists, contact
HP Support.
InitializingThis message appears when the device is
turned on and begins...

Control panel messageDescriptionRecommended action
For help press  Press  for help.
or
See 
Load media  for more information.
MANUALLY FEED  
alternates with
To continue press   Media is in tray 1, but the print job requires a
specific type and size that is not currently
available.Press  to print from the tray.
or
Press 
 for help.
or
See 
Load media  for more information.
MANUALLY FEED  
alternates with
To use another tray press No media is in tray 1, and a print job requires
a specific type and size...

Control panel messageDescriptionRecommended action
PRINTING STOPPED
To continue press This message appears when a Print/Stop test
runs and the time expires.Press  to continue printing.
PROCESSING DUPLEX JOB
alternates with
Do not grab paper until job completesDuring duplex printing, the paper emerges for
a short time before it is pulled back into the
device.Do not pick up pages until they come to rest
in the output bin.
RAM DISK DEVICE FAILURE
alternates with
Ready
To clear press  The RAM disk has...

Control panel messageDescriptionRecommended action
Restoring factory settingsThe device is restoring factory settings.No action necessary.
RFU LOAD ERRORAn error has occurred during a firmware
upgrade.●Reinstall the firmware.
● If the problem persists, contact
HP Support.
SANITIZING DISK X% COMPLETE
alternates with
DO NOT POWER OFFThe memory disk is being sanitized. This
process might take up to an hour. During this
time, no jobs can be printed.Do not turn off the device. Wait for the
process to...

Control panel messageDescriptionRecommended action
Unauthorized supply in use
alternates with
ReadyThe device has detected that a non-
HP supply is currently installed and 
(override) was pressed.
If you believe you purchased an HP supply,
go to 
www.hp.com/go/anticounterfeit.
Service or repairs required as a result of using
non-HP supplies are not covered under
HP warranty.
USB ACCESSORY ERRORThe device has detected too much current on
the USB storage accessory.● Turn the device off.
● Remove the USB...

Control panel messageDescriptionRecommended action
USB STORAGE X REMOVEDThe USB storage accessory was removed
while the device was turned on.●Turn the device off.
● To continue using the USB storage
accessory, reinstall it.
● Turn the device on.
USE TRAY X  
trays The device is offering a selection of alternate
media to use for the print job. ●
Use and  to highlight a different
size or type, and then press 
 to select
the size or type.
● Press 
 to return to the previous size
or type.
See 
Load media...

Common causes of jams
The device is jammed.1
CauseSolution
The media does not meet specifications.Use only media that meets HP specifications. See Mediaconsiderations.
A component is installed incorrectly.Verify that all print cartridges, the transfer unit, and the fuser
are correctly installed.
You are using media that has  already passed through a device
or copier.Do not use media that has  been previously printed on or
copied.
An input tray is loaded incorrectly.Remove any excess media from the input...

Jam locations
Use this illustration to resolve jams in the device. For instructions  about clearing jams, see Clear jams
1
2
3
4
1Print cartridge
2Input trays
3Output bins
4Duplex path (for two-sided printing)
Jam recovery
This device automatically provides  jam recovery, a feature that you can use to set whether the device
should attempt to automatically reprint jammed pages.
● AUTO
 instructs the device to attempt to reprint jammed pages.
● OFF
 instructs the device not to attempt to reprint jammed...