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HP LaserJet P3005dn User Manual

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Page 121

Print job is extremely slow.
Cause
Solution
The job might be very complex.
The maximum speed of the device cannot be exceeded even
when more memory is added.
Printing speeds might be automatically reduced when printing
on custom-sized media.
Note: Slower speeds are expected when printing on narrow
paper, when printing from tray 1, or when using the  HIGH 2
fuser mode.Reduce the complexity of the page or try adjusting the print-
quality settings. If this problem  occurs frequently, add memory
to the...

Page 122

The device prints, but the text is wrong, garbled, or incomplete.
Cause
Solution
The wrong driver was selected in the software.Check the software device selection menu to make sure that
an HP LaserJet P3005 device is selected.
The software program is malfunctioning. Try printing a job from another program.
The device does not respond when you select Print in the software. 
Cause
Solution
The device is out of media.Add media.
The device might be in the manual-feed mode.Change the device from manual-feed...

Page 123

Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the device.
Message typeDescription
Status messagesStatus messages reflect the current state of the device. They inform you of normal device operation
and require no interaction to clear them. They  change as the state of the device changes. Whenever
the device is ready, not busy, and has no pen ding warning messages, the status message Ready
appears if the device is online.
Warning...

Page 124

Control-panel messages
Control panel messageDescriptionRecommended action
Install supply
10.32.YY UNAUTHORIZED SUPPLY
Unauthorized supply in use
alternates with
For help press A new, non-HP supply has been installed.
This message appears until an HP supply is
installed or you press 
.
If you believe you purchased an HP supply,
please go to www.hp.com/go/anticounterfeit.
Service or repairs required as a result of using
non-HP supplies are not covered under
HP warranty.
To continue printing, press 
. The...

Page 125

Control panel messageDescriptionRecommended action
width guides, and confirm that the
guides are in the correct position.
● To continue printing, press 
 to clear
the message, and then press 
13.XX.YY JAM IN TRAY 2A page is jammed in tray 2.Remove tray 2, clear the jam, and then
reinstall tray 2.
See 
Clear jams from the input-tray areas .
If the message persists after clearing all
pages, contact HP Support.
13.XX.YY JAM IN TRAY X
alternates with
Clear jam then press A page is jammed in the tray...

Page 126

Control panel messageDescriptionRecommended action
●Close the rear door.
● To exit, press 
.
13.XX.YY JAM INSIDE REAR DOOR
alternates with
For help press A jam has occurred in the rear door area.●Press  to see step-by-step
information.
● Pull the duplexer half-way out of the
device.
● Open the rear door, and then remove
the duplexer.
● Release the four tabs in the center of the
black paper guide inside the lower rear
door.
● Lower rear door completely, and then
remove all media found.
● Close the rear...

Page 127

Control panel messageDescriptionRecommended action
21 PAGE TOO COMPLEX
alternates with
To continue press The page-compression process is too slow
for the device. Some data may be lost on the
page.●Press  to see step-by-step
information.
● To print the job with some data loss,
press 
 to exit the message, and then
press 
. If data is lost, simplify the
page content to reduce its complexity.
● To exit, press 
.
22-EIO X BUFFER OVERFLOW
alternates with
To continue press   For devices with an EIO device...

Page 128

Control panel messageDescriptionRecommended action
40 EIO X BAD TRANSMISSION
alternates with
To continue press  A connection with the card in the EIO slot has
broken.●
Press  to continue printing.
NOTE Data will be lost.
●If the message persists, contact
HP Support.
40 EMBEDDED I/O BAD TRANSMISSION
alternates with
To continue press 
 The connection with the HP Jetdirect
embedded print server has broken.●
Press  to continue printing.
NOTE Data will be lost.
●If the message persists, contact
HP Support....

Page 129

Control panel messageDescriptionRecommended action
51.XY ERROR
alternates with
To continue turn off then onA device error has occurred.●Press  to continue.
● If the message persists, turn the device
off and then on.
● If the message persists, contact
HP Support.
52 XY ERROR
alternates with
To continue turn off then onA device error has occurred.●
Press  to continue.
● If the message persists, turn the device
off and then on.
● If the message persists, contact
HP Support.
53.10.01 ERROR UNSUPPORTED...

Page 130

Control panel messageDescriptionRecommended action
64 ERROR
For help press  
alternates with
To continue turn off then on
A scan buffer error has occurred.●Turn the device off and then on.
● If the message persists, contact
HP Support.
68.X PERMANENT STORAGE FULL
alternates with
To continue press 
 A non-volatile storage device is full. Press
 to clear the message. Printing can
continue, but unexpected behavior could
result.
X Description
0 Onboard NVRAM
1 Removable disk (flash or hard)
● Press  to...
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