HP LaserJet P3005dn User Manual

6.Align the print cartridge with the tracks inside th e device, and, using the handle, insert the print
cartridge until it is firmly seated , and then close the front door.
After a short time, the control panel should display Ready.
7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.
See the enclosed recycling guide for recycling instructions.
8. If you are using a non-HP print cartridge, check  the device control panel for further instructions.
For...

Clean the device
During the printing process, paper, toner, and dust particles can accumulate inside the device. Over
time, this buildup can cause print-quality problems, such as toner specks or smearing (see 
Solve print-
quality problems).
Clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudge s, and stains off of the exterior of the device.
Clean the paper path
1.Press  Menu.
2. Press 
 to highlight  CONFIGURE DEVICE , and then press .
3. Press 
 to highlight  PRINT QUALITY , and...

7 Problem solving
This problem-solving information is organized to help you resolve printing problems. Choose the general
topic or type of problem from the following list.
●
Problem-solvin g checklist
●
Problem-solving flowchart
●
Solve general print problems
●
Control-panel message types
●
Control-panel messages
●
Common causes of jams
●
Jam locations
●
Clear jams
●
Solve print-quality problems
●
Solve network print problems
●
Solve common Windows problems 
●
Solve common Macintosh problems
●
Solve...

Problem-solving checklist
If you are experiencing problems with the device, use the following checklist to identify the cause of the
problem:
● Is the device connected to power?
● Is the device on?
● Is the device in the 
Ready state?
● Are all necessary cables connected?
● Do any messages appear on the control panel?
● Are genuine HP supplies installed?
● Was a recently replaced print cartridge installed correctly, and was the pull tab on the cartridge
removed?
For additional information about...

Problem-solving flowchart
If the device is not responding correctly, use the flowchart to determine the problem. If the device does
not pass a step, follow the corresponding problem-solving suggestions.
If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized
service or support provider.
NOTE Macintosh users : For more problem-solv ing information, see Solve common Macintosh
problems.
Step 1: Does READY appear  on the control-panel display?
YES Go to step...

A configuration page does not print.A blank page prints.A message other than READY or
PRINTING CONFIGURATION appears
on the control-panel display.
●Check that all trays are correctly
loaded, adjusted, and installed in
the device.
● Using the computer, check the print
queue or print spooler to see if the
device has been paused. If there
are problems with the current print
job, or if the device is paused, a
configuration page will not print.
(Press 
Stop and try step 2 in the
problem-solving flowchart...

●If printing with the PS driver, on the 
PRINTING submenu (on the
CONFIGURE DEVICE  menu) at the device control panel, set  PRINT PS
ERRORS=ON , and then print the job again. If an error page prints, see
the instructions in the next column.
● On the 
SYSTEM SETUP  submenu (on the  CONFIGURE DEVICE
menu) at the device control panel, make sure that
PERSONALITY=AUTO .
● You might be missing a device message that could help you solve the
problem. On the 
SYSTEM SETUP  submenu (on the  CONFIGURE
DEVICE...

CLEARABLE
WARNINGS and AUTO
CONTINUE  settings off.
Then print the job again.
The print job is not
formatted correctly.Paper is not fed correctly or
is damaged.There are print-quality problems.
● Check that you are using
the correct device driver.
(See 
Select the correct
printer driver
)
● Check the program
settings. (See the
program online Help.)
● Try a different font.
● Downloaded resources
might have been lost.
You might need to
download them again. ●
Make sure that the paper
is loaded correctly...

1 SIZE and TRAY 1 TYPE  to a
setting other than  ANY.
● If you want to print from tray 1, but
cannot select the tray in a program,
see 
Customize tray 1 operation
ENWW
Problem-solving flowchart 107
 

Solve general print problems
Device selects media from the wrong tray.
Cause
Solution
The tray selection in the software program might be incorrect.For many software programs, the paper tray selection is found
on the Page Setup  menu within the program.
Remove any media in other trays to make the device select
from the correct tray.
For Macintosh computers, use the HP Printer Utility to change
the priority of the tray.
The configured size does not matc h the size of the media that
is loaded in the tray....