HP LaserJet P2055dn User Manual

							When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is
selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software problem-solving
●
Check that your Macintosh supports USB.
● Verify that you are using a Macintosh operating system
that this product supports.
● Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware problem-solving
● Check that the product is turned on.
● Verify that the USB cable is connected correctly.
● Check that you are using the appropriate high-speed USB
cable.
● Ensure that you do not have too many USB devices
drawing power from the chain. Disconnect all of the
devices from the chain, and connect the cable directly to
the USB port on the host computer.
● Check to see if more than two nonpowered USB hubs are
connected in a row on the chain. Disconnect all of the
devices from the chain and connect the cable directly to
the USB port on the host computer.
NOTE:
The iMac keyboard is a nonpowered USB hub.
Solve Linux problems
For information about Linux problem solving, go to the HP Linux support Web site: www.hp.com/go/
linuxprinting .
ENWW Solve Linux problems 129
 
						

							130 Chapter 10   Solve problemsENWW
 
						

							A Supplies and accessories
●Order parts, accessories, and supplies
●
Part numbers
ENWW 131
 
						

							Order parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories.
Order directly from HP
You can obtain the following items directly from HP:
●Replacement parts:
 To order replacement parts in the U.S., go to 
www.hp.com/go/hpparts.
Outside the United States, order parts by contacting your local authorized HP service center.
● Supplies and accessories:
 To order supplies in the U.S., go to 
www.hp.com/go/ljsupplies. To
order supplies worldwide, go to 
www.hp.com/ghp/buyonline.html . To order accessories, go to
www.hp.com/support/ljp2050series .
Order through service or support providers
To order a part or accessory, contact an HP-authorized service or support provider.
Order directly through the HP ToolboxFX software
HP ToolboxFX software is a product management tool designed to make product configuration,
monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For
more information about HP ToolboxFX software, see 
Use the HP ToolboxFX software on page 71.
132 Appendix A   Supplies and accessories ENWW
 
						

							Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the product.
Paper-handling accessories
ItemDescriptionPart number
Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. CE464A
Print cartridges
ItemDescriptionPart number
HP LaserJet print cartridgeStandard-capacity cartridgeCE505A
High-capacity cartridge CE505X
Memory
ItemDescriptionPart number
44 x 32-pin DDR2 memory DIMM (dual
inline memory module)
Boosts the ability of the product to handle
large or complex print jobs.32 MBCB420A
64 MBCB421A
128 MBCB422A
256 MB
CB423A
Cables and interfaces
ItemDescriptionPart number
HP Jetdirect external print server
accessoriesHP Jetdirect en1700J7942G
HP Jetdirect en3700J7942G
HP Jetdirect ew2400 USB wireless print
serverJ7951G
HP Jetdirect 175xJ6035G
HP USB network print adapterQ6275A (worldwide)
HP wireless printing upgrade kitQ6236A (North America)
Q6259A (Europe, Middle East, Africa,
and Asia-Pacific countries/regions)
USB cable2-meter A to B cableC6518A
ENWW Part numbers 133
 
						

							134 Appendix A   Supplies and accessoriesENWW
 
						

							B Service and support
●Hewlett-Packard limited warranty statement
●
Print cartridge limited warranty statement
●
End User License Agreement
●
Customer self-repair warranty service
●
Customer support
●
HP maintenance agreements
ENWW 135
 
						

							Hewlett-Packard limited warranty statement
HP PRODUCTDURATION OF LIMITED WARRANTY
HP LaserJet P2050 seriesOne year from date of purchase
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects
in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement products may be either new or equivalent in performance to
new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date
of purchase, for the period specified above, due to defects in material and workmanship when properly
installed and used. If HP receives notice of such defects during the warranty period, HP will replace
software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled
to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been
subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse,
(d) operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND
NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Some countries/regions, states or provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific
legal rights and you might also have other rights that vary from country/region to country/region, state
to state, or province to province.
HPs limited warranty is valid in any country/region or locality where HP has a support presence for this
product and where HP has marketed this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of the product to make it operate in a
country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT
ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT
WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (I NCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE,
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE  TO THE SALE OF THIS PRODUCT TO YOU.
136 Appendix B   Service and support ENWW
 
						

							Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HPs option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW Print cartridge limited warranty statement 137
 
						

							End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License
Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and
(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This
EULA does not apply if there is a separate license agreement between you and HP or its suppliers for
the Software, including a license agreement in online documentation. The term “Software” may include
(i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic
documentation (collectively “User Documentation”).
RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO
ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR
OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO
NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE
SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE
RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A
REFUND OF THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE
AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED
PRODUCT.
1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software
(“HP Software”), software under licenses from third parties (“Third Party Software” and “Third Party
License”). Any Third Party Software is licensed to you subject to the terms and conditions of the
corresponding Third Party License. Generally, the Third Party License is located in a file such as
license.txt; you should contact HP support if you cannot find any Third Party License. If the Third Party
Licenses include licenses that provide for the availability of source code (such as the GNU General
Public License) and the corresponding source code is not included with the Software, then check the
product support pages of HP’s website (hp.com) to learn how to obtain such source code.
2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and
conditions of this EULA:
a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying,
storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify the
HP Software or disable any licensing or control feature of the HP Software. If this Software is provided
by HP for Use with an imaging or printing product (for example, if the Software is a printer driver,
firmware, or add-on), the HP Software may only be used with such product (“HP Product”). Additional
restrictions on Use may appear in the User Documentation. You may not separate component parts of
the HP Software for Use. You do not have the right to distribute the HP Software.
b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software,
provided each copy contains all the original HP Software’s proprietary notices and is used only for back-
up purposes.
3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively
“Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the
Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such
HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In
case of a conflict between this EULA and such other terms, the other terms will prevail.
4. TRANSFER.
a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the
HP Software to another end user. Any transfer will include all component parts, media, User
Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an
indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred
138 Appendix B   Service and support ENWW