HP LaserJet P2055dn User Manual
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Copyright and License © 2009 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE457-90902 Edition 3, 11/2009 Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. UNIX ® is a registered trademark of The Open Group. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Table of contents 1 Product basicsProduct comparison ............................................................................................................ ................. 2 HP LaserJet P2050 Series models ...................................................................................... 2 Product features .............................................................................................................. ..................... 3 Product walkaround ............................................................................................................ .................. 5 Front view .................................................................................................................... ........ 5 Rear view ..................................................................................................................... ........ 6 Interface ports ............................................................................................................... ....... 7 Model and serial-number label location ............................................................................... 7 2 Control panel Control-panel layout .......................................................................................................... ................. 10 Use the control-panel menus ................................................................................................... .......... 11 Use the menus ................................................................................................................. .. 11 Reports menu .................................................................................................................. ................... 12 System setup menu ............................................................................................................. ............... 13 Service menu .................................................................................................................. ................... 15 Network config. menu .......................................................................................................... ............... 16 3 Software for Windows Supported operating systems for Windows ....................................................................................... . 20 Supported printer drivers for Windows ......................................................................................... ...... 20 HP Universal Print Driver (UPD) ............................................................................................... ......... 21 UPD installation modes ..................................................................................................... 21 Priority for print settings ................................................................................................... ................... 22 Change printer-driver settings for Windows .................................................................................... ... 23 Software installation types for Windows ....................................................................................... ...... 24 Remove software for Windows ................................................................................................... ........ 24 Supported utilities for Windows ............................................................................................... ........... 25 HP ToolboxFX .................................................................................................................. . 25 Supported network utilities for Windows ....................................................................................... ..... 26 HP Web Jetadmin .............................................................................................................. 26 Embedded Web server ...................................................................................................... 26 Software for other operating systems .......................................................................................... ....... 26 ENWW iii
4 Use the product with MacintoshSoftware for Macintosh ....................................................................................................................... 28 Supported operating systems for Macintosh ..................................................................... 28 Supported printer drivers for Macintosh ............................................................................. 28 Remove software from Macintosh operating systems ....................................................... 28 Priority for print settings for Macintosh .............................................................................. 28 Change printer-driver settings for Macintosh ..................................................................... 29 Supported utilities for Macintosh ........................................................................................ 29Embedded Web server ..................................................................................... 29 Use features in the Macintosh printer driver .................................................................................. ..... 30 Print ......................................................................................................................... .......... 30 Create and use printing presets in Macintosh ................................................... 30 Resize documents or print on a custom paper size .......................................... 30 Print a cover page ............................................................................................. 30 Use watermarks ................................................................................................ 31 Print multiple pages on one sheet of paper in Macintosh . ................................ 31 Print on both sides of the page ......................................................................... 32 Use the Services menu ..................................................................................... 33 5 Connectivity USB configuration .............................................................................................................................. 36 Connect the USB cable ..................................................................................................... 36 Network configuration ......................................................................................................... ................ 37 Supported network protocols ............................................................................................. 37 Install the product on a network ......................................................................................... 38 Configure the network product ........................................................................................... 39 View or change network settings ...................................................................... 39 Set or change the network password ................................................................ 39 IP address ......................................................................................................... 40Automatic configuration .................................................................... 40 Manual configuration ........................................................................ 40 IPv4 and IPv6 settings ...................................................................... 40 Link speed setting ............................................................................................. 41 6 Paper and print media Understand paper and print media use .......................................................................................... .... 44 Supported paper and print media sizes .............................................................................................. 45 Custom paper sizes ............................................................................................................ ................ 46 Supported paper and print media types ............................................................................................. 47 Tray and bin capacity ......................................................................................................... ................ 48 Special paper or print media guidelines ....................................................................................... ...... 49 Load trays .................................................................................................................... ....................... 50 Paper orientation for loading trays ..................................................................................... 50 iv ENWW
Tray 1 ................................................................................................................................. 51 Tray 2 and optional Tray 3 ................................................................................................. 52 Load A6-size paper ........................................................................................... 52 Manual feed ................................................................................................................... .... 53 Configure trays ................................................................................................................................... 54 Use paper output options ..................................................................................................... ............. 55 Print to the top (standard) output bin ................................................................................. 55 Print to the straight-through paper path (rear output) ........................................................ 56 7 Use product features EconoMode ..................................................................................................................... ................... 58 Quiet mode .................................................................................................................... ..................... 59 8 Print tasks Cancel a print job ............................................................................................................................... 62 Stop the current print job from the control panel ................................................................ 62 Stop the current print job from the software program ........................................................ 62 Use features in the Windows printer driver .................................................................................... .... 63 Open the printer driver ....................................................................................................... 63 Use printing shortcuts ........................................................................................................ 63 Set paper and quality options ............................................................................................ 64 Set document effects ......................................................................................................... 64 Set document finishing options .......................................................................................... 65 Obtain support and product-status information .................................................................. 66 Set advanced printing options ........................................................................................... 67 9 Manage and maintain the product Print the information pages ................................................................................................................ 70 Use the HP ToolboxFX software ................................................................................................. ....... 71 View HP ToolboxFX ........................................................................................................... 7 1 Status ........................................................................................................................ ......... 72 Event log ........................................................................................................... 72 Alerts ........................................................................................................................ .......... 73 Set up Status Alerts .......................................................................................... 73 Set up E-mail Alerts .......................................................................................... 73 Help .......................................................................................................................... ......... 73 Device Settings ............................................................................................................... ... 74 Device Information ............................................................................................ 74 Paper Handling ................................................................................................. 75 Printing .............................................................................................................. 75 PCL5c ............................................................................................................... 75 PostScript .......................................................................................................... 75 Print quality ....................................................................................................... 75 ENWW v
Paper Types ...................................................................................................... 76 System Setup .................................................................................................... 76 Troubleshooting ................................................................................................ 76 Network Settings .............................................................................................................. .. 76 Shop for Supplies ............................................................................................................. . 76 Other Links ................................................................................................................... ..... 76 Manage a network product ...................................................................................................... ........... 77 Embedded Web server ...................................................................................................... 77 Open the embedded Web server ...................................................................... 77 Status tab .......................................................................................................... 77 Settings tab ....................................................................................................... 78 Networking tab .................................................................................................. 78 Links .................................................................................................................. 78 Use HP Web Jetadmin software ........................................................................................ 78 Use security features ......................................................................................................... 78 Secure the embedded Web server ................................................................... 78 Lock the product .............................................................................................................. ................... 79 Manage supplies ............................................................................................................... ................. 80 Supplies life ................................................................................................................. ...... 80 Manage the print cartridge ................................................................................................. 80 Print-cartridge storage ....................................................................................... 80 Use genuine HP print cartridges ....................................................................... 80 HP policy on non-HP print cartridges ................................................................ 80 Print-cartridge authentication ............................................................................ 80 HP fraud hotline and Web site .......................................................................... 80 Replace supplies and parts .................................................................................................... ............ 82 Supply replacement guidelines .......................................................................................... 82 Redistribute toner ............................................................................................................ .. 82 Change the print cartridge ................................................................................................. 83 Install memory ................................................................................................................ .................... 85 Install product memory ...................................................................................................... 8 5 Check DIMM installation .................................................................................................... 88 Save resources (permanent resources) ........................................................................... 88 Enable memory for Windows ............................................................................................. 89 Clean the product ............................................................................................................. .................. 90 Clean the print-cartridge area ............................................................................................ 90 Clean the paper path ......................................................................................................... 91 Clean the Tray 1 pickup roller ............................................................................................ 92 Clean the Tray 2 pickup roller ............................................................................................ 95 10 Solve problems Solve general problems .................................................................................................................... 100 Troubleshooting checklist ................................................................................................ 100 vi ENWW
Factors that affect product performance .......................................................................... 101 Restore factory settings ...................................................................................................... .............. 101 Interpret control-panel messages .............................................................................................. ....... 102 Control-panel messages .................................................................................................. 102 Jams .......................................................................................................................... ....................... 106 Common causes of jams ................................................................................................. 106 Jam locations ................................................................................................................. .. 107 Clear jams .................................................................................................................... .... 107 Internal areas .................................................................................................. 107 Print-cartridge area and paper path ................................................ 107 Duplex paper path (duplex models only) ........................................ 109 Input trays ....................................................................................................... 112 Tray 1 ............................................................................................. 112 Tray 2 ............................................................................................. 113 Tray 3 ............................................................................................. 115 Output bins ...................................................................................................... 116 Solve print-quality problems .................................................................................................. ........... 118 Print-quality problems associated with paper .................................................................. 118 Print-quality problems associated with the environment .................................................. 118 Print-quality problems associated with jams .................................................................... 118 Image defect examples .................................................................................................... 119 Light print or faded .......................................................................................... 119 Toner specks ................................................................................................... 119 Dropouts .......................................................................................................... 119 Vertical lines .................................................................................................... 120 Gray background ............................................................................................. 120 Toner smear .................................................................................................... 120 Loose toner ..................................................................................................... 120 Vertical repetitive defects ................................................................................ 121 Misformed characters ...................................................................................... 121 Page skew ....................................................................................................... 121 Curl or wave .................................................................................................... 122 Wrinkles or creases ......................................................................................... 122 Toner scatter outline ....................................................................................... 122 Solve performance problems .................................................................................................... ....... 123 Solve connectivity problems ................................................................................................... .......... 124 Solve direct-connect problems ........................................................................................ 124 Solve network problems .................................................................................................. 124 Solve common Windows problems ................................................................................................ . 126 Solve common Macintosh problems ............................................................................................... . 127 Solve Linux problems .......................................................................................................... ............. 129 ENWW vii
Appendix A Supplies and accessoriesOrder parts, accessories, and supplies ........................................................................................ .... 132 Order directly from HP ..................................................................................................... 13 2 Order through service or support providers ..................................................................... 132 Order directly through the HP ToolboxFX software ......................................................... 132 Part numbers .................................................................................................................. .................. 133 Paper-handling accessories ............................................................................................ 133 Print cartridges .............................................................................................................. ... 133 Memory ........................................................................................................................ .... 133 Cables and interfaces ...................................................................................................... 13 3 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 136 Print cartridge limited warranty statement .................................................................................... .... 137 End User License Agreement .................................................................................................... ...... 138 Customer self-repair warranty service ......................................................................................... ..... 140 Customer support .............................................................................................................. ............... 141 HP maintenance agreements ..................................................................................................... ...... 142 On-site service agreements ............................................................................................. 142 Next-day on-site service .................................................................................. 142 Weekly (volume) on-site service ..................................................................... 142 Repack the product .......................................................................................................... 1 42 Extended warranty ........................................................................................................... 1 43 Appendix C Specifications Physical specifications ....................................................................................................... .............. 146 Power consumption, electrical specifications, and acoustic emissions ............................................ 146 Operating environment ......................................................................................................... ............ 146 Appendix D Regulatory information FCC regulations ............................................................................................................... ................ 148 Environmental product stewardship program ................................................................................... 1 49 Protecting the environment .............................................................................................. 149 Ozone production ............................................................................................................ 1 49 Power consumption ......................................................................................................... 149 Toner consumption .......................................................................................................... 14 9 Paper use ..................................................................................................................... ... 149 Plastics ...................................................................................................................... ...... 149 HP LaserJet print supplies ............................................................................................... 149 Return and recycling instructions ..................................................................................... 150 United States and Puerto Rico ........................................................................ 150Multiple returns (more than one cartridge) ..................................... 150 Single returns ................................................................................. 150 viii ENWW