HP LaserJet M4345x User Manual
Have a look at the manual HP LaserJet M4345x User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1114 HP manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
B Service and support Hewlett-Packard limited warranty statement HP PRODUCTDURATION OF LIMITED WARRANTY HP LaserJet M4345 Series MFP One-year limited warranty HP warrants to you, the end-user customer, that HPhardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HPsoftware will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HPproducts may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the \ product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which\ it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, ENWW Hewlett-Packard limited warranty statement 239
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the \ device product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HPs option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 240 Appendix B Service and support ENWW
Customer Self Repair Warranty Service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part wheth\ er a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. ENWW Customer Self Repair Warranty Service 241
HP Customer Care Online Services For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: http://www.hp.com/support/ljm4345mfp. Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting to\ ols for desktop computing and printing products. Go to instantsupport.hp.com . Telephone support HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the device, or visit www.hp.com/support/ . Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem. Software utilities, drivers, and electronic information http://www.hp.com/go/M4345_software The Web page for the drivers is in English, but you can download the drivers themselves in several languages. HP direct ordering for accessories or supplies ● United States: www.hp.com/sbso/product/supplies . ● Canada: www.hp.ca/catalog/supplies ● Europe: www.hp.com/supplies ● Asia-Pacific: www.hp.com/paper/ To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-3\ 87-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the device. HP service agreements Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP SupportPack and CarepaqTM Services Web site at www.hpexpress-services.com/10467a . For extended service, call 1-800-446-0522. 242 Appendix B Service and support ENWW
HP Easy Printer Care software To check the device status and settings and view troubleshooting information and online documentation, use the HP Easy Printer Care software. You must have performed a full software installation in order to use the HP Easy Printer Care software. See Open the HP Easy Printer Care software . HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user. ENWW HP Customer Care 243
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of\ support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times. Next-day on-site service This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most on- site agreements (for additional charges). Weekly (volume) on-site service This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including devices, plotters, computers, and disk drives. Repacking the device If HP Customer Care determines that your device needs to be returned to HP for repair, follow the steps below to repack the device before shipping it. CAUTION Shipping damage as a result of inadequate packing is the customer’s responsibility. To repack the device 1. Remove and retain any DIMMs cards that you have purchased and installed in the device. Do not remove the DIMM that came with the device. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the device. To remove the DIMMs, see Adding printer memory . 2.Remove and retain the print cartridge. CAUTION It is extremely important to remove the print cartridge before shipping the device. A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light. 3. Remove and retain the power cable, interface cable, and optional accessories. 244 Appendix B Service and support ENWW
4.If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly. 5. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. Extended warranty HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group. ENWW HP maintenance agreements 245
C Specifications ●Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment ENWW 247
Physical specifications Table C-1 Product dimensions ProductHeightDepthWidthWeight1 HPLaserJet M4345 MFP545mm (21.5inches)483mm (19.0inches)762mm (30.0inches)44.1kg (97.2lb) HPLaserJet M4345x MFP667mm (26.3inches)483mm (19.0inches)762mm (30.0inches)52.4kg (115.5lb) HPLaserJet M4345xs MFP111.0cm (43.7inches)483mm (19.0inches)914mm (36.0inches)58.4kg (128.7lb) HPLaserJet M4345xm MFP111.0cm (43.7inches)483mm (19.0inches)914mm (36.0inches)58.2kg (128.3lb) Optional 500-sheet feeder122mm (4.8inches)483mm (19.0inches)559mm (22.0inches)8.3kg (18.3lb) Optional cabinet440mm (17.3inches)762mm (30.0inches)825.5mm (32.5inches)41.8kg (92.2lb) Optional stapler/stacker6.0kg (13.2lb) Optional 3-bin mailbox5.8kg (12.8lb) Optional Envelope feeder2.5kg (5.5lb) Optional duplexer2.5kg (5.5lb) 1Without print cartridge Table C-2 Product dimensions, with all doors and trays fully opened ProductHeightDepthWidth HPLaserJet M4345 MFP889mm (35.0inches)876mm (34.5inches)142.2cm (56.0inches) HPLaserJet M4345x MFP101cm (39.8inches)876mm (34.5inches)142.2cm (56.0inches) HPLaserJet M4345xs MFP145cm (57.0inches)117cm (46.0inches)157.5cm (62.0inches) HPLaserJet M4345xm MFP 145cm (57.0inches) 117cm (46.0inches) 157.5cm (62.0inches) Electrical specifications WARNING!Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This can damage the printer and void the product warranty. 248 Appendix C Specifications ENWW