HP LaserJet M4345x User Manual
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Performance problems ............................................................ ........................ ................. 222 Solve fax problems .......................................................................\ ..................................... ................ 223 Solve sending problems .................... ....................................... ........................................ 223 Solve receiving problems .................................. ................................................................ 224 Solve e-mail problems .......................................................................\ .................................. .............. 226 Validate the SMTP gateway address .......... ............................................... ...................... 226 Validate the LDAP gateway address .... ............................................................................ 226 Solve common Windows problems ..................... .......................................................... ................... 227 Solve common Macintosh problems .................. ....................................................... ...................... .. 228 Solve Linux problems ................................... ............................................. .......................... .............. 231 Solve PostScript problems .................... ..................................... ............................................ ........... 232 General problems ..................................................................................... ........................ 232 Appendix A Accessories and consumables Order parts, accessories, and supplies .......................................................................\ ................. ..... 234 Order directly from HP ........................ .............................................................................. 2 34 Order through service or support providers .............................\ ......................................... 234 Order directly through the embedded Web server (for printers that are connected to a network) ....................... ............................................................................................... ...... 234 Order directly through the HP Easy Printer Care software .............................................. 234 Part numbers ........................................................................\ .......................................... ................... 235 Accessories ................................................................................................................... .... 235 Print cartridges ................................................ .................................................................. 235 Maintenance kits ..................................................................\ ............................................. 236 Memory .................................................................\ ....................................................... ..... 236 Cables and interfaces ............ ........................................................................................... 2 36 Print media ........................................................................\ ........................................... ..... 236 Appendix B Service and support Hewlett-Packard limited warranty statement .....................................................\ ............................... . 239 Print cartridge limited warranty statement ....................................................\ ................................ ..... 240 Customer Self Repair Warranty Service .......... ................................................................................. 241 HP Customer Care ...... .................... ............................... ................................................................... 242 Online Services ............................................................................................................... .. 242 Telephone support ...............................................................\ ............................................. 242 Software utilities, drivers, and electronic information ............... ........................................ 242 HP direct ordering for accessories or supplies ............................................................\ ..... 242 HP service information ...................................................................................................... 2 42 HP service agreements ........... ........................................................................ ................. 242 HP Easy Printer Care software ..........................................\ ............................................... 243 HP support and information for Macintosh computers ........... ........................... ............... 243 HP maintenance agreements .............................................................\ ........................................ ....... 244 On-site service agreements ........................................................................\ ...................... 244 Next-day on-site service ................................................................................... 244 Weekly (volume) on-site service .................. ............................................. ....... 244 Repacking the device ............. .......................................................................... ................ 244 Extended warranty ......................................................\ ...................................................... 245 Appendix C Specifications ENWW ix
Physical specifications ....................................................................................................................... 248 Electrical specifications ......................... ............................................................................ ................ 248 Acoustic specifications ............................ .......................................................................................... 249 Operating environment ........................................................................\ ................................. ............. 250 Appendix D Regulatory information FCC regulations ............................................................................................................... .................. 252 Environmental product stewardship program .................................................................................... 253 Protecting the environment ........................................................................\ ....................... 253 Ozone production .............................................................................................................. 253 Power consumption ...................... .................................................................................... 25 3 Toner consumption ............................. .............................................................................. 253 Paper use ..................................................................................................................... ..... 253 Plastics ...................................................................................................................... ........ 253 HP LaserJet print supplies .......................................................................\ ......................... 254 HP print supplies returns and recycling program information ............................... ........... 254 Paper ......................................................................................................................... ........ 254 Material restrictions .............................. ........................................................................... .. 255 Disposal of waste equipment by users in private households in the European Union .... 255 Material Safety Data Sheet (MSDS) ........................................................................\ ......... 256 For more information ............... ........................................................... .............................. 2 56 Telecom statement .......................................................................\ ...................................... ............... 257 Declaration of conformity ..................................................................................................... .............. 258 Safety statements ......................................................\ ....................................................... ................. 259 Laser safety ........................................... .......................................................... ................. 259 Canadian DOC regulations ........................................................\ ....................................... 259 VCCI statement (Japan) ........................................... ........................................................ 259 Power cord statement (Japan) .......................................................................................... 259 EMI statement (Korea) ...................................................................................................... 25 9 Laser statement for Finland ............................................\ .................................................. 259 Appendix E Working with memory and print server cards Overview ...................................................................................................................... ...................... 262 Adding printer memory .................. .......................................................................... .......................... 263 Installing printer memory ............. ......................................................... ............................ 263 Checking DIMM installation .............................................\ ....................................................... ........... 266 Save resources (permanent resources) .................................\ ......................................................... .. 267 Enabling memory for Windows ................................................................................................... .. ..... 268 Using HPJetdirect print server cards ..................................................................\ ........................ ....... 269 Install an HP Jetdirect print server card ............................................................................ 269 Remove an HP Jetdirect print server card ........................................................................ 270 Index ..................................................................\ ....................................................... ......................................... 271 x ENWW
1 Device basics ●Device comparison ● Features comparison ● Walkaround ● Device software ENWW 1
Device comparison HP LaserJet M4345 MFP (base model) The HP LaserJet M4345 comes standard with the following items: ●100-sheet input tray (tray1) ● 500-sheet input tray (tray2) ● Automatic document feeder (ADF) that holds up to 50pages ● HPJetdirect embedded print server for connecting to a 10/100Base-T network ● 256megabytes (MB) synchronous dynamic random access memory (SDRAM) HP LaserJet M4345x MFP The HP LaserJet M4345x includes all of the features of the base model plus the following items: ●Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory HP LaserJet M4345xs MFP The HP LaserJet M4345xs includes all of the features of the base model plus the following items: ●Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory ● Stapler/stacker accessory ● Cabinet/stand HP LaserJet M4345xm MFPThe HP LaserJet M4345xm includes all of the features of the base model plus the following items: ● Automatic duplex printing accessory (duplexer) ● Additional 500-sheet feeder (tray3) ● 33.6 kbps analog-fax accessory ● 3-bin mailbox accessory ● Cabinet/stand 2 Chapter 1 Device basics ENWW
Features comparison FeatureHP LaserJet M4345 Functions●Two-sided copying (duplexing) ● Image modification ● Color digital sending ● Document finishing Speed and throughput●45pages per minute (ppm) when scanning and printing on letter-size paper; 43(ppm) when copying and printing on A4-size paper ● 25% to 400% scalability when using the scanner glass ● 25% to 200% scalability when using the automatic document feeder (ADF) ● Less than 10 seconds to print the first page ● Transmit Once, Raster Image Processing (RIP) ONCE technology ● Duty cycle of up to 200,000 pages per month Resolution●1200dots per inch (dpi) with Resolution Enhancement technology (REt) ● FastRes1200 provides 1200dpi quality at full speed ● Up to 220 levels of gray Memory●256megabytes (MB) of random-access memory (RAM), expandable to 512MB by using an industry standard 100-pin double data rate memory module (DDR SDRAM DIMM) ● Memory Enhancement technology (MEt) that automatically compresses data to use RAM more efficiently User interface●Graphical touchscreen control panel ● An embedded Web server to gain access to support and order supplies (for network-connected products) ● HPEasy Printer Care software (a Web-based status and troubleshooting tool). Language and fonts ●HPPCL 6 ● HPPCL5 ● Printer Management Language ● PDF ● XHTML ● 80 scalable TrueType typefaces ● HPPostScript 3 emulation ENWW Features comparison 3
Copying and sending●Modes for text, graphics, and mixed text and graphics formats ● A job-interruptfeature (at copy boundaries) ● Xenon lamp for instant-on copying ● Multiple pages per sheet ● Operator attendance animations (for example, jam recovery) ● E-mail compatibility ● A sleep feature that saves energy ● Automaticduplex(two-sided) scanning NOTE An automatic duplex printing accessory is required for two-sided copying. NOTE To use e-mail functionality, the device must be connected to an IP-based server that has simple mail transfer protocol (SMTP). This server can be on the local area network or at an outside Internet service provider (ISP). HP recommends that the device be located on the same local area network (LAN) as the SMTP server. If you are using an ISP, you must connect to the ISP by using a digital subscriber line (DSL) connection. If you obtain e- mail services from an ISP, ask the ISP to provide the correct SMTP address. Dial-up connections are not supported. If you do not have an SMTP server on your network, you can purchase third-party software that allows you to create an SMTP server. Print cartridge● Prints up to 18,000pages at 5%coverage. ● No-shakecartridge design ● Authentic HPprintcartridge detection Paper Input ●Tray1 (multipurposetray): A multipurposetray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper or 10 envelopes. ● Tray2and optional trays 3, 4, and 5: 500-sheet trays. These trays automatically detect standard paper sizes up to Legal and accommodate printing on custom- sizepaper. ● Automatic document feeder (ADF): Holds up to 50sheets of paper. ● Duplexprinting and copying: With the optional duplexing accessory, provides two-sided printing and copying (printing on both sides of the paper). ● ADF duplex scanning: The ADF has an automatic duplex feature for scanning two-sided documents. ● Optional envelope feeder: Holds up to 75envelopes. 4 Chapter 1 Device basics ENWW
Paper output●Standard output bin: The standard output bin is located on the left side of the device. This bin can hold up to 500sheets of paper. ● ADF output bin: The ADF output bin is underneath the ADF input tray. The bin holds up to 50sheets, and the device automatically stops when this bin is full. ● Optional stapler/stacker: The stapler/stacker staples up to 30sheets and stacks up to 500sheets. ● Optional 3-bin mailbox: One bin stacks up to 500sheets, and two bins stack up to 100sheets each for a total capacity of 700sheets. Connectivity● A Foreigninterfaceharness(FIH)connection(AUX) for connecting other devices ● Local area network (LAN) connector (RJ-45) for the embedded HPJetdirect print server ● Optional analog-fax card ● Optional HPDigital Sending Software (DSS) ● High-speed USB 2.0 ● Jetlink for paper handling solutions ● Optional HPJetdirect enhanced input/output (EIO) print server cards: ●LocalTalk ● Fast Ethernet 10/100TX ● Ethernet 802.11b wireless ● Bluetooth wireless printer adapter ● Infrared adapter Environmental features●The Sleep setting saves energy (meets ENERGY STAR guidelines). Security features ● Foreign interface harness (FIH) ● Secure Disk Erase ● Security lock ● Job retention ● DSS authentication ENWW Features comparison 5
Walkaround 1Document-feeder assembly 2Document-feeder top cover 3Document-feeder input tray 4Top cover (provides access to the print cartridge) 5Top-cover lever 6Tray1 (multipurpose tray) 7Jam-access lever 8Tray-number indicator 9Paper-level indicator 10Control-panel keypad 11Control-panel display 12Control-panel status lights 13Scanner lock 6 Chapter 1 Device basicsENWW
14Output bin 15Optional duplexer 16On/off switch 17Power connection 18Interface ports 19Formatter cover (provides access to the memory DIMM slot, hard disk, an\ d analog-fax accessory) Accessories and supplies 1500-sheet feeder (Q5968A) (See the note that follows) 2Duplexer (Q5969A) 3Envelope feeder (Q2438B) ENWWWalkaround 7
4Stapler/stacker (Q5691A) 5Memory DIMM 6HPJetdirect print server (EIO card) 7Hard-disk accessory (EIO card) 8Storage cabinet/stand (Q5970A) 93-bin mailbox (Q5692A) 10Staple cartridge (C8091A) 11Print cartridge (Q5945A) 12HP LaserJet Analog Fax Accessory 300 (Q3701A) See Order parts, accessories, and supplies for information about ordering accessories and supplies. NOTE The device accommodates up to three optional 500-sheet feeders. HP recommends using a cabinet when using the optional 500-sheet feeders. Interface ports 1EIO slot 2Network connection (embedded HPJetdirect print server) 3Foreign interface harness (FIH) port 4High-speed USB 2.0 device port 5Telephone-line connection (for the optional analog-fax accessory) 8 Chapter 1 Device basics ENWW