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HP LaserJet 4250 User Manual

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Page 201

A print job was not sent to the printer that you wanted.
Cause
Solution
The wrong printer name or IP address is being used.
Another printer with the same or similar name, IP address,
or Rendezvous host name might have received your print job.Check the printer name, IP address, or Rendezvous host
name by printing a configuration page See 
Configuration
page . Verify that the name, IP address, or Rendezvous host
name on the configuration page matches the printer name,
IP address, or Rendezvous host name in...

Page 202

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is
selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software troubleshooting
● Check that your Macintosh supports USB.
● Verify that your Macintosh operating system is Mac OS
X version 10.1 or later.
● Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware troubleshooting
● Check that the printer is turned on.
● Verify that the...

Page 203

Troubleshooting common PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when
several printer languages are being used. Check the control-panel display for messages that
might help resolve problems.
NOTE
To receive a printed or screen message when PS errors occur, open the  Print Options
dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the printers default typeface) instead...

Page 204

VM ErrorCause
Solution
A font error occurred.Select unlimited downloadable fonts from the
printer driver.
Range CheckCause
Solution
A font error occurred.Select unlimited downloadable fonts from the
printer driver.
192 Chapter 4 Problem solving ENWW
 

Page 205

Troubleshooting the optional hard disk
ItemExplanation
The printer does not recognize the optional hard
disk.Turn the printer power off and verify that the
hard disk is inserted correctly and is securely
fastened. Print a configuration page to confirm
that the optional hard disk has been recognized.
See 
Configuration page.
You receive this message:
DISK FAILURE. EIO X DISK NOT FUNCTIONALTurn the printer power off and make sure that
the EIO disk is inserted correctly and securely
fastened. If the printer...

Page 206

194Chapter 4 Problem solving ENWW
 

Page 207

A
Supplies and accessories
This section provides information about ordering parts, supplies, and accessories. Use only
parts and accessories that are specifically designed for this printer.
●
Ordering parts, accessories, and supplies
●
Part numbers
ENWW 195
 

Page 208

Ordering parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories:
●
Ordering directly from HP
●
Ordering through service or support providers
●
Ordering directly through the embedded Web server (for printers that are connected to a
network)
●
Ordering directly through the HP Toolbox software (for printers that are directly
connected to a computer)
Ordering directly from HP
You can obtain the following directly from HP:
● Replacement parts  To order...

Page 209

Ordering directly through the HP Toolbox software (for
printers that are directly connected to a computer)
The HP Toolbox software gives you the ability to order supplies and accessories directly
from the computer. To order supplies by using the HP Toolbox, click Toolbox Links, and
then click  Order Supplies . A link is provided to the HP Web site for ordering supplies.
ENWW Ordering parts, accessories, and supplies 197
 

Page 210

Part numbers
The following list of accessories was current at the time of printing. Ordering information and
availability of the accessories might change during the life of the prin\
ter. 
Paper-handling accessories
ItemDescriptionPart number
Optional 500-sheet tray and
feeder unitOptional tray to increase paper
capacity. Holds Letter, A4,
Legal, A5, B5 (JIS), Executive,
and 8.5 x 13 inch paper sizes.
The printer can accommodate
up to three optional 500-sheet
feeders.Q2440B
Optional 1,500-sheet tray and...
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