HP LaserJet 2430tn User Manual

G
Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT
HP LaserJet 2410, 2420, and 2430 seriesDURATION OF LIMITED WARRANTY
1 year, Return to Authorized Service Center
HP warrants to you, the end-user customer, that HP hardware and accessories will be \
free from defects in
materials and workmanship after the date of purchase, for  the period specified above. If HP receives notice of
such defects during the warranty period, HP will, at its  option, either repair or replace products...

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
220Appendix G Service and support ENWW
 

Print Cartridge Limited Warranty Statement
This HP Print Cartridge is warranted to be free from defects in materials and workmanship.
This warranty does not apply to print cartridges that (a) have been refilled, refurbished,
remanufactured or tampered with in any way, (b) experience problems resulting from
misuse, improper storage, or operation outside of the published environmental specifications
for the printer product or (c)  exhibit wear from ordinary use.
To obtain warranty service, please return...

Availability of support and service
Around the world, HP provides a variety of service and support options for purchase.
Availability of these programs will vary depending upon your location.
HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the  standard warranty. Support services vary by
location. Contact HP Customer Care to determine the  services available to you and for more
information about...

HP Express Exchange (U.S. and Canada only)
This service, available for an additional fee, is an alternative to the standard warranty and
entails returning your printer for repair. HP Express Exchange allows you to receive a
refurbished replacement unit and then return your defective printer. The fast turnaround from
HP Express Exchange minimizes downtime over  traditional service programs that require
you to ship the defective printer to the manufacturer  and then wait for the printer to be
repaired and...

Repacking the printer
If HP Customer Care determines that your printer needs to be returned to HP for repair,
follow the steps below to repack the printer before shipping it.
CAUTION
Shipping damage as a result of inadequate packing is the customer’s responsibility.
To repack the printer
1. Remove and retain any DIMMs or CompactFlash cards that you have purchased and installed in the printer. Do not remove  the DIMM that came with the printer.
CAUTION
Static electricity can damage DIMMs. When handling...

Service information form
WHO IS RETURNING THE EQUIPMENT?Date:
Person to contact:Phone:
Alternate contact:Phone:
Return shipping address:
 
 Special shipping instructions:
WHAT ARE YOU SENDING?
Model name:Model number:Serial number:
Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, etc.) that are not required to
complete the repair.
HAVE YOU REMOVED THE PRINT CARTRIDGE?
You must remove the print cartridge before shipping the  printer, unless a mechanical problem...

226Appendix G Service and support ENWW
 

Index
Symbols/Numerics
1,500-sheet traytroubleshooting 102
500-sheet tray troubleshooting 102
A
A4 paper settings 166, 167
accessibility 7
accessories ordering 150
part numbers 152
troubleshooting 102
Accessory installation guides 2
address, displaying printer 13, 172
address, printer Macintosh, troubleshooting 140, 143
adhesive labels.  See labels
agreements, maintenance 222
Alerts tab, HP Toolbox 76
alerts, e-mail 81
anticounterfeit website 89
Apple Macintosh.  See Macintosh
AppleTalk setting 176...

storing 89
supplies status page 87
supply level, checking 90
characters misformed 133
cleaning fuser 93
paper path 92
cleaning page 171
cleaning page, printing 93
clearable warnings setting display time 18
clearable warnings setting 18, 174
clock, setting 82
commands escape sequences 204, 205
font selection 205, 209
PCL 206
syntax 204
types of 203
communications settings 176
CompactFlash cards accessing 8
installing 195
types available 190
verifying installation 198
configuration page troubleshooting 97...