HP LaserJet 1320 User Manual

							ENWWNetwork configuration page 15
Data transmission and receipt information
WPA Wi-Fi Protected Access.
●Enabled: WPA is enabled.
●Disabled: WPA is disabled.
Wi-Fi Protected Access provides standards-based security to 
strongly increase the level of data protection and access 
control for a wireless LAN. To improve data encryption, WPA 
uses the Temporal Key Integrity Protocol (TKIP). 
WPA supports two basic solutions: Enterprise and 
Home/SOHO. In an enterprise environment with IT resources, 
Wi-Fi Protected Access is used in conjunction with an 
authentication server such as RADIUS to provide centralized 
access control and management. In a home/SOHO 
environment, WPA runs in a special home mode called 
Pre-Shared Key (PSK), which uses manually-entered keys or 
passwords to provide security. PSK is designed to be easy to 
set up for the home or small office user.
NoteWPA/PSK parameters can only be entered 
through the embedded Web server.
Field Description
Total Packets 
TransmittedThe number of packets transmitted by the printer without error 
since it has been powered up. The counter clears after the 
printer is turned off.
When a message is transmitted over a packet-switching 
network, it is broken up into packets. Each packet contains the 
destination address as well as the data.
Total Packets 
ReceivedThe number of packets received by the printer without error 
since it has been powered up. The counter clears after the 
printer is turned off.
Unicast Packets 
ReceivedThe number of packets addressed to this specific print server.
Bad Packets 
ReceivedThe number of packets received with errors since the printer 
has been powered up. The counter clears after the printer is 
turned off. Field Description
 
						

							16   2 Support information for installing to a wireless networkENWW
Embedded Web server
The embedded Web server is available for the HP LaserJet 1320nw printer over the Internal 
HP Jetdirect network connection. The embedded Web server provides a convenient way to 
manage your printer on a network. The embedded Web server provides the same functions as the 
Advanced Printer Settings section of the HP toolbox. The main differences between using the 
embedded Web server and using the HP toolbox are the following:
●You do not need to install any software on the computer. You only need to have a supported 
Web browser. To use the embedded Web server, you must have Microsoft Internet Explorer 
5.5 or later or Netscape Navigator 6.0 or later.
●The embedded Web server is available in English only.
●The embedded Web server does not provide e-mail or status alerts.
For more information about using HP toolbox, see HP toolbox
.
The embedded Web server allows you to view printer and network status and to manage printing 
functions from your computer instead of from the printer control panel. The following are examples 
of what you can do using the embedded Web server:
●View printer status information
●View and print internal pages
●Determine the remaining life on all supplies and order new ones
●View and change the printer default configuration settings
●View and change the printer’s wired or wireless network settings
The embedded Web server works when the printer is connected to an IP-based network. The 
embedded Web server does not support IPX-based printer connections.
NoteInternet access is not required to open and use the embedded Web server. However, if you click a 
link in the Other Links area, you must have Internet access in order to go to the site associated 
with the link.
CAUTIONIt is recommended that the printer and associated computers reside on the same subnet. Printer 
installation across subnets can be problematic depending on the type of router used. However, if 
the printer is on a different subnet than your computer, enter the printers IP address (for example, 
http://192.168.1.1) in the browsers Address fields to open the embedded Web server. Also, if your 
computer uses a proxy server to access the Internet, you might need to configure your browser to 
by-pass the proxy server in order to access the embedded Web server.
To open the embedded Web server
1In a supported Web browser, type the IP address or hostname for the printer. To find the IP 
address, print a Configuration page at the printer by pressing and holding Go for 5 seconds.
NoteOnce you open the URL, you can bookmark it so that you can return to it quickly in the future.
2The embedded Web server has three tabs that contain settings and information about the 
printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you 
want to view.
 
						

							ENWWEmbedded Web server 17
Information tab
The Information tab contains the following pages:
●Device Status. This page displays the printer and supplies status. This page also displays 
product information such as the network name, network address, and model information.
●Configuration. This page shows information found on the printer Configuration page.
●Supplies Status. This page shows the status of HP supplies and provides supplies part 
numbers.
 To order new supplies, click Order Supplies in the Other Links area on the left side of the 
window.
 To visit any web site, you must have Internet access.
●Event log. This page shows a list of all printer events and errors.
●Print Info Pages. This page has links that allow you to print the various information pages 
that reside within the memory of the printer.
Settings tab
This tab allows you to configure the printer from your computer. If this printer is networked, always 
consult with the printer administrator before changing settings on this tab.
The Settings tab contains the following pages:
●Device Information. View and change basic information about the printer.
●Paper Handling. View and change the settings for the printers input tray.
●Printing. View and change the default printer job settings.
●PCL. View and change the PCL font information.
●PostScript. View and change the settings for PS errors and timeout.
●Print Quality. View and change the print quality settings.
●Print Modes. View and change the print modes for various media types.
●System Setup. View and change system information.
●I/O. View and change the I/O timeout setting.
●Service. Complete service tasks in the printer, such as changing all the printer settings back 
to the factory default settings.
Networking tab
This tab allows the network administrator to control network-related settings for the printer when it 
is connected to an IP-based network.
 
						

							18   2 Support information for installing to a wireless networkENWW
Other links
This section contains links that connect you to the Internet. You must have Internet access in order 
to use any of these links. If you use a dial-up connection and did not connect when you first 
opened the embedded Web server, you must connect before you can visit these web sites. 
Connecting might require that you close the embedded Web server and reopen it.
●Product Registration. Connects you to the product registration page on the HP web site.
●Order Supplies. Click this link to connect to the Sure Supply web site and order genuine HP 
supplies from HP or a reseller of your choice.
●Product Support. Connects to the support site for the HP LaserJet 1320nw printer. You can 
search for help regarding general topics.
CAUTIONUse caution when changing the print server s wireless network settings. It is possible that the printer 
could lose the connection, which might require resetting the printer to the factory defaults and 
reinstalling the software.
HP toolbox
The HP toolbox is a Web application that you can use for the following tasks:
●Check the printer status.
●View and change printer configurations.
●Configure the printer wired and wireless network settings.
●View troubleshooting information.
●View online documentation.
You can view the HP toolbox when the printer is directly connected to your computer or when 
using a supported network connection. You must have performed a complete software installation 
to use the HP toolbox.
NoteInternet access is not required to open and use the HP toolbox. However, if you click a link in the 
Other Links area, you must have Internet access in order to access the site associated with the 
link. See Other links for more information.
To install the HP toolbox, you must install the TCP/IP protocol and the most recent version of the 
Java Virtual Machine on the computer. See the system administrator or computer manufacturers 
documentation for more information about installing the TCP/IP protocol. To download the most 
recent version of the Java Virtual Machine from Sun Microsystems, go to http://www.sun.com/
.
NoteMany of the tasks that you can perform with the HP toolbox, you can perform using the embedded 
Web server. For more information, see Embedded Web server.
 
						

							ENWWHP toolbox 19
Supported operating systems
HP toolbox is supported for the following operating systems:
●Windows 98, 2000, Me, and XP
●All Macintosh OS X operating systems
Supported browsers
To use the HP toolbox, you must have one of the following browsers:
●Microsoft Internet Explorer 5.5 or later
●Netscape Navigator 6 or later
To view HP toolbox on Windows
1On the Start menu, point to Programs, point to HP LaserJet 1320, and choose the HP 
toolbox.
2The HP toolbox opens in a Web browser.
NoteOnce you open the URL, you can bookmark it so that you can return to it quickly in the future.
To view HP toolbox on Mac
1Double-click the hard drive icon on the desktop.
2Click Applications, and then click Utilities.
3Double-click hp toolbox.
HP toolbox sections
The HP toolbox software contains these sections:
●Status tab
●Troubleshooting tab
●Alerts tab
●Documentation tab
●Advanced Printer Settings window
●Network window
Other links
Each page in the HP toolbox contains links to the HP Web site for product registration, product 
support, and for ordering supplies. You must have Internet access in order to use any of these 
links. If you use a dial-up connection and did not connect when you first opened the HP toolbox, 
you must connect before you can visit these web sites.
 
						

							20   2 Support information for installing to a wireless networkENWW
Status tab
The Status tab has links to these main pages:
Device Status. View printer status information. This page will indicate printer conditions such as a 
paper jam or an empty tray. After you correct a problem with the printer, click the Refresh button to 
update the device status.
Supplies Status. View detailed supplies status such as the percent of toner remaining in the print 
cartridge and the number of pages printed with the current print cartridge. This page also has links 
to order supplies and to find recycling information.
Print Info pages. Print the configuration page and various other information pages that are 
available for the printer.
Troubleshooting tab
The Troubleshooting tab provides links to various printer troubleshooting information. For 
example, these pages provide information on how to clear a jam, how to resolve print quality 
problems, how to interpret the control panel lights, and how to resolve other problems with the 
printer.
Alerts tab
The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. The 
Alerts tab has links to these main pages:
●Set up status alerts
●Set up e-mail alerts
●Administrative settings
Administrative settings
This page allows you to set the frequency of how often the HP toolbox checks for printer alerts. 
Three settings are available: Less often, Normal, and More often. If you want to reduce network 
I/O traffic, reduce the frequency that the printer checks for alerts.
Documentation tab
The Documentation tab contains links to these information sources:
●User Guide. Contains the information about the printer usage, warranty, specifications, and 
support that you are currently reading. The user guide is available in both .html and .pdf 
format.
●Read Me. Contains additional information that is not included in this user guide.
Advanced Printer Settings window
When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer 
Settings window has two tabs: Information tab and Settings tab.
 
						

							ENWWSwitching from wired to wireless 21
Information tab
The Information tab provides quick links to the following information:
●Device status
●Device configuration
●Supplies status
●Event log
●Print Info pages
Settings tab
The Settings tab has links to several pages that allow you to view and change the printers 
configuration.
NoteDriver settings can override settings made in the HP toolbox.
●Device Information. View basic information about the printer.
●Paper Handling. View and change the settings for the printers input tray.
●Printing. View and change the default printer job settings.
●PCL. View and change the PCL font information.
●PostScript. This page is available for the HP LaserJet 1320 series printer only. View and 
change the settings for PS errors and timeout.
●Print Quality. View and change the print quality settings.
●Print Modes. View and change the print modes for various media types.
●System Setup. View and change system information.
●I/O. View and change the I/O timeout setting.
●Resets. Change all the printer settings back to the factory default settings.
Network window
When you click the Network link on the Advanced Printer Settings page, a new window opens. 
Use this section to configure network settings.
Switching from wired to wireless
If the printer is communicating with a wireless network and you plug a LAN cable into the printer, it 
automatically switches to wired communications. You can also disable wired or wireless 
communications using the embedded Web server. For more information, see Embedded Web 
server.
 
						

							22   2 Support information for installing to a wireless networkENWW
Resetting the printer to the factory default settings
Once the printer is configured for a network, its configuration settings are saved in its memory. 
Resetting the printer to its factory default settings will clear all the settings from the printers 
memory for your network. This should only be done as a last resort when troubleshooting the 
printer.
Resetting the printer to its factory default settings may require you to reinstall the printer software. 
Additionally, you will also have to reconfigure the printers security settings.
The printers default settings are: 
Resetting the factory defaults
When the printer is turned off, press and hold the Reset button on the back of the printer. Turn on 
the printer, and continue to hold the Reset button until the printer is in the Ready state. Option Default settings
Communication 
modead-hoc
Network Name 
(SSID)hpsetup
Encryption None
Wireless Radio On, if no LAN cable is attached
 
						

							ENWWProblem solving  23
3
Problem solving
This chapter provides information on the following topics:
●Solving problems that occur during installation
●Solving infrastructure mode problems
●Solving ad-hoc mode problems
●Solving general wireless networking problems
 
						

							24  Chapter 3 Problem solvingENWW
Solving problems that occur during installation
This section contains solutions to problems that might occur while initially installing the printer to a 
wireless network.
Computer is unable to discover a device
1Verify that the following cables are connected properly: 
 Power cables
 Cables between the printer and the hub or router
 Cables between the hub or router and your computer
 (If applicable) cables to and from your modem or Internet connection
2Verify that you have an active network connection.
 Look at the light on the network connector. If the light is on, the printer is connected to a 
wired network. If the light is off, check the cable connections from the printer to the gateway, 
router, or hub to ensure connections are secure.
 If the connections are secure, recycle the power on the printer.
Personal software firewall is blocking communication   
The personal software firewall is a security program that protects a computer from intrusion. 
However, the personal firewall might block communication between the computer and the printer. 
If you cannot communicate with the printer, try disabling the personal firewall. If you are still unable 
to communicate with the printer, then re-enable the firewall. If disabling the firewall allows you to 
communicate with the printer, you might want to assign the printer a static IP address and then 
re-enable the firewall. For information about firewalls that are used in an HP Jetdirect environment, 
see http://www.hp.com/support/XP_firewall_information
.
Device is unable to connect to the network after removing cable 
(infrastructure only)
If the access point/gateway has MAC filtering enabled, enter the MAC address of the printer into 
the access point. The printer should then be able to connect to the wireless network. For more 
information, see Wireless access point (WAP) filters MAC addresses
.
System Requirements Error: No TCP/IP error displays
Make sure your LAN card is installed properly and set up for TCP/IP (Windows only). For more 
information, see Computer is unable to discover device
.