HP Jornada 430/430se Palm-Size PC Users Guide
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Chapter 12 | Support and service| 105 12 | Support and service 12 | Support and service12 | Support and service 12 | Support and service Web site Web siteWeb site Web site You can obtain product information as well as tips and hints on how to get more from the HP Jornada product at our worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees. To connect to this Web site from a computer via the Internet, go to www.hp.com/jornada. Customer support Customer supportCustomer support Customer support If you have questions that this User’s Guide or the Web site does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Handheld Products at the telephone numbers listed in the following table. If the device requires service, contact Hewlett-Packard for service information, shipping instructions, and out-of-warranty service charges before you send your device to HP for repair. In countries not listed in the table, contact the Hewlett-Packard authorized dealer or sales office. Service ServiceService Service For diagnostic instructions and other service information, contact one of the technical support numbers listed. Please do not ship your device for service without first contacting a Hewlett- Packard office. If your device qualifies for in-warranty service, be ready to supply a dated proof of purchase. In countries not listed in the following table, contact the Hewlett-Packard authorized dealer or sales office. Before you contact us for help, be sure to: 1. Review the manuals whenever possible. 2. Have the following information about the product:
106 Hewlett-Packard Jornada 430/430se Palm-size PC • Model number • Serial number • Purchase date 3. Have your product ready to use. The support personnel may ask you to run tests and other operations. 4. Organize your question or problem. The more detailed information you can provide, the quicker the support personnel can help you. Contacting Hewlett-Packard worldwide Contacting Hewlett-Packard worldwideContacting Hewlett-Packard worldwide Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it. Telephone Argentina 54-1-7788380 Australia 61-3-88778000 Austria 43-711-4201080 Belgium (Dutch) 32-2-6268806 Belgium (French) 32-2-6268807 Brazil 55-11-8296612 Canada 1-905-2064663 Chile 56-800-360999 China 86-10-65645959 Czech Republic 420-2-61307310 Denmark 45-39-294099 Finland 358-20347288 France 33-1-43623434 Germany 49-1-805258143 Greece 30-1-6896411 Country /Region
Chapter 12 | Support and service| 107 Hong Kong 800-967729 Hungary 36-1-3430310 India 91-11-6826035 Indonesia 62-21-3503408 Ireland 353-1-6625525 Israel 972-9-9524848 Italy 39-2-26410350 Japan 81-3-33358333 Korea 82-2-32700700 Malaysia 60-03-2952566 Mexico 52-1800-4726684 Netherlands 31-20-6068751 New Zealand 64-9-3566640 Norway 47-22-116299 Philippines 63-2-8673551 Poland 48-22-8659999 Portugal 351-13180065 Russia 7-095-9169821 Singapore 65-2725300 South Africa 27-11-8061030 Spain 34-91-7820109 Sweden 46-8-6192170 Switzerland (German) 41-1-4332728 Switzerland (French) 41-1-4332729 Taiwan 886-2-27170055 Thailand 66-2-6614000 Turkey 90-212-2245925 UK 44-870-6083003
108 Hewlett-Packard Jornada 430/430se Palm-size PC USA Pre-sales Information Support & Service1-800-4431254 (toll-free, no operator is available) 1-970-635-1000 Palmtops & Organizers (toll call) Venezuela 58-800-47888 or 58-2-2078488 Vietnam 84-0-88234530 All Customer Care Centers are available during office hours. Pre- sales Information in the USA is available 24 hours per day, 7 days per week. Support & Service in the USA can be contacted from 5 am to 5 pm Pacific Time, Monday through Friday.
Appendix A | Jot Character Recognizer | 109 A | Jot Character Recognizer A | Jot Character RecognizerA | Jot Character Recognizer A | Jot Character Recognizer The character recognition software, CIC Jot, gives you a fast and easy-to-use method for entering information in any program on your device: just write in the input panel. Each character you write is translated into typed text and displayed on the screen. This appendix describes how to use the Jot character recognizer. It also provides tables showing how and where to draw characters on the screen for each of the two character sets: the Natural Character Set and the Simplified Uppercase Character Set. Select character recognition as your input method by tapping the Input Method arrow on your taskbar and tapping Jot Character Recognizer. Using your stylus, write a character in the input panel. The character is translated into typed text and displayed at the insertion point on the screen.
110 Hewlett-Packard Jornada 430/430se Palm-size PC Areas of the Input Panel Areas of the Input PanelAreas of the Input Panel Areas of the Input Panel You can write letters in either uppercase or lowercase. How the letter is interpreted and displayed depends on where you write it in the input panel. For example, you can write a letter in lowercase or uppercase, and it will appear in lowercase if you write it in the lowercase letter area (abc) of the input panel. You can also write punctuation and editing marks, and add or delete space in the letter areas (abc and ABC) of the input panel. For example, draw a horizontal line from left to right to add space, and from right to left to backspace. See the tables at the end of this appendix for details. You can write numbers in the number area (123) of the panel.
Appendix A | Jot Character Recognizer | 111 You can also enter common punctuation marks in the number area. This allows you to write telephone numbers, birthdays, and Social Security numbers entirely in the number area. See the tables at the end of this appendix for details. Symbols SymbolsSymbols Symbols Enter symbols, such as @ or #, on the symbol input panel. Display the symbol panel by tapping the Symb button on the input panel or by drawing a vertical line from bottom to top, anywhere in the panel. When you’ve drawn the symbol, wait and Jot will display the main panel again automatically, or tap the Symb button to return to the main panel immediately. See the tables at the end of this appendix for a list of symbols that can be entered in this panel. Help Writing Characters Help Writing CharactersHelp Writing Characters Help Writing Characters The software recognizes several alternative ways of writing a character. If a character you are writing is misinterpreted, you can use Help to see an animated demonstration of how to write the letter. Tap the Help button on the input panel, and then tap Next. Select the character you want to see, and tap Show. Options OptionsOptions Options You can adjust settings to suit the way you work. Tap Start, Settings, then Input Panel. Select Jot Character Recognizer as the input method, and then tap Options. One of your options is to use the Simplified Uppercase Character Set. For more information about how and where to write characters using this character set, see “Simplified Uppercase Character Set” later in this appendix or select this character set in the Options dialog box and then tap the Help button on the input panel. Natural Character Set Natural Character SetNatural Character Set Natural Character Set The tables in this section show how to use the Natural Character Set to write letters, numbers, punctuation marks, editing marks,
112 Hewlett-Packard Jornada 430/430se Palm-size PC and symbols. For each character, the tables show alternatives for writing the characters. The dots indicate where the strokes begin; strokes with no dots can be written in either direction. Where appropriate, the stroke sequence is numbered. Using the letter areas You can enter letters, punctuation, and editing marks in the letter areas (abc and ABC) of the input panel. Letters CharacterStroke optionsCharacterStroke options an bo cp dq er fs gt hu iv j11 22w kx ly mz Punctuation CharacterStroke optionsCharacterStroke options period • at
Appendix A | Jot Character Recognizer | 113 CharacterStroke optionsCharacterStroke options commadouble quote apostrophetab questionspace exclamationbackspace ampersand Editing CharacterStroke optionsCharacterStroke options forward deletepaste cutundo copcarriage return Using the number area You can enter numbers, punctuation, and editing marks in the number area (123) of the input panel. A horizontal line drawn from left to right is recognized as a space character in the letter area of the input panel and as a dash in the number area. Numbers CharacterStroke optionsCharacterStroke options 0512 16
114 Hewlett-Packard Jornada 430/430se Palm-size PC CharacterStroke optionsCharacterStroke options 27 38 49 Punctuation CharacterStroke optionsCharacterStroke options period / comma\ dash( tilde) += *backspace Editing CharacterStroke optionsCharacterStroke options cutundo coptab paste Writing accented letters To write an accented letter, write the letter in the letter area and the accent in the number area. Accented letters Accent markStroke optionsAccent markStroke options