HP Jornada 430/430se Palm-Size PC Users Guide

Chapter 10 | Customizing the HP Jornada| 95
To insert the CF card
1. Turn off the P/PC, and close the display cover.
2. Open the CF card door by pressing onto the fingernail
recess and flipping the door open.
3. Connect the P/PC to AC power.
4. Push the card, connector-side first, gently but completely
into the slot. The P/PC turns back on.
5. Replace the door by flipping it back into place.
If you want to use the CF card while on battery power, select
Yes in the PC Card detected in slot 1 dialog box....

96 Hewlett-Packard Jornada 430/430se Palm-size PC 

Chapter 11 | Troubleshooting| 97
11 | Troubleshooting
11 | Troubleshooting11 | Troubleshooting 11 | Troubleshooting
If you encounter difficulties while using your HP Jornada
430/430se, this chapter helps you find answers.
If you need information about troubleshooting Microsoft
ActiveSync, see the Troubleshooting partnerships section in
chapter 6.
The information in this chapter helps you:
•Troubleshoot basic problems
•Troubleshoot problems with remote connections
•Troubleshoot problems with the display...

98 Hewlett-Packard Jornada 430/430se Palm-size PC
HP Jornada does not
auto-suspend when
connected to a desktop
PC or when using the
modem.The HP Jornada is designed to stay
on while connected to a computer.
This is the correct behavior. No
action is needed.
HP Jornada
automatically shuts
down/suspends.Batteries are too low to run the
P/PC. When a critically low
battery-power condition is
encountered, the HP Jornada
initiates a safety shutdown.
Connect to AC power and charge
the battery.
-or-
Auto-suspend...

Chapter 11 | Troubleshooting| 99
Backup file created
with the HP backup
application on another
HP handheld device
cannot be restored to
the HP Jornada
430/430se.File format is not compatible, or file
cannot be found.
Only a PIM database backup file
(.dbb) can be restored from another
HP handheld device to the
HP Jornada 430/430se. Make sure
that you save the backup file (.dbb)
in the My Documents directory on
the other handheld device, and that
the My Documents directory is
copied to the CompactFlash...

100 Hewlett-Packard Jornada 430/430se Palm-size PC
Troubleshooting remote connections
Troubleshooting remote connectionsTroubleshooting remote connections Troubleshooting remote connections
This section offers troubleshooting help for trying to connect your
HP Jornada to other computers. For problems communicating
with your desktop, see ActiveSync Help.
Able to dial out, but unable to make a proper
connection
•Make sure the network to which you are trying to connect
supports Point-to-Point Protocol...

Chapter 11 | Troubleshooting| 101
Troubleshooting
TroubleshootingTroubleshooting Troubleshooting viewing problems
 viewing problems viewing problems  viewing problems
If you are having trouble viewing your data, here are some
suggestions.
Screen is blank
If the device does not respond when you briefly press the On
button:
•Make sure your battery cover is locked.
•Adjust the display contrast. On some devices, the screen can
darken or lighten to the point that it appears to be powered
off. For information...

102 Hewlett-Packard Jornada 430/430se Palm-size PC
Troubleshooting HUM
Troubleshooting HUMTroubleshooting HUM Troubleshooting HUM
 
 MP3 player
 MP3 player MP3 player  MP3 player
Problem Diagnosis / Remedy
Music becomes
distorted or “broken up”
when working
with some other
applications.The other applications require
computational resources that affect
the playback quality. Certain
operations, like transferring files
between the P/PC and the desktop
PC, cause this problem.  To ensure
smooth playback,...

Chapter 11 | Troubleshooting| 103
Inserting a different
Compact Flash card
that has the same
Playlist name as the
previous card causes
Hum to stop
responding (lock up).Hum locked up because it cannot
distinguish between the two cards.
Connect to AC power and perform a
soft reset.
TIP: After inserting a new
CompactFlash card, tap Tracks
and then Update List to update
the Playlist.
Cannot use a Playlist
with extension “.m3u”.The Hum player version in the
HP Jornada does not support a
Playlist with...

104 Hewlett-Packard Jornada 430/430se Palm-size PC
To perform a soft reset
1. Use the stylus to press the Reset button on the back of
the HP Jornada, as illustrated above.
Full reset
Perform a full reset only when the HP Jornada does not respond
to a soft reset. A full reset erases all data you have entered,
including all files, system settings, and programs you have
installed. If you have forgotten your password, you also need to
perform a full reset.
Performing a full reset erases all files, programs,...