HP Jornada 420 Palm-Size PC Users Guide

							 Chapter 7 | Getting down to business | 87
You can get these programs from:
·the HP Jornada compact disk and the Desktop Software for
Microsoft Windows CE compact disk included with the
HP Jornada
·software distributors and their web sites, including the HP
web site at www.hp.com/jornada/solutions/solution.html
You cannot run programs designed for Windows 95 or
Windows NT on the HP Jornada. The programs that run on
the P/PC must be designed specifically for Windows CE Palm-
size PCs.
Contents of the HP Jornada compact disk
The HP Jornada compact disk includes the following programs:
·Outside In from Inso—View Microsoft Word files (with
graphics) from your P/PC.
·Quicken ExpensAble from On-The-Go Software—Create
expense reports while on the road.
·PhoneManager 2.0 from Trio—Send and receive SMS
messages via GSM phone, and manage the handphone
directory from P/PC.
·PIM Translation Utility from Hewlett-Packard—Translate
Appointments and Phone Book data from older HP electronic
organizers for use in your HP Jornada.
Explore the HP Jornada compact disk to enjoy these free
programs. For more information about a particular program, go
to the program manufacturer’s website.
Minimum PC requirements for HP Jornada compact disk
The minimum PC requirements for the HP Jornada compact disk
are as follows:
·Microsoft Windows  95, Windows 98, or Windows NT 4.0
·486 66MHz or faster processor
·2x or faster CD-ROM drive 
						

							88 Hewlett-Packard Jornada 420 Palm-size PC
·VGA (640 x 480) 256-color monitor
·Web browser: Netscape Navigator 2.0 or higher, or Microsoft
Internet Explorer 2.0 or higher.
To install a program
1. Download the software program or installer from the
Web to your desktop PC.
–or–
Insert the floppy disk or compact disk into the
appropriate drive on your desktop PC.
2. Connect the HP Jornada to your desktop PC.
3. If the program includes an installer program (typically
named Setup.exe or Install.exe), double-tap the installer
program on the desktop PC. The installer program
copies the necessary files to the HP Jornada.
–or–
If the program does not have an associated installer or
setup program, drag the program file (typically an *.exe
file type) to the HP Jornada icon in the Mobile Devices
window. If the 
No Converter Selected dialog box
appears, tap 
OK to copy the file without conversion.
Install software by dragging the program file to the Mobile
Devices window only if no installer program is available.
Software installed in this way may not appear on the 
Remove
Programs list, and you may have to delete the program
manually if you wish to remove it from the HP Jornada.
To add programs with Application Manager
1. Connect the HP Jornada to your desktop PC, and then
open the Mobile Devices window.
2. On the 
Tools menu in the Mobile Devices window, click
Application Manager.
3. In the list of programs, select the program you wish to
install, and then click 
Add. 
						

							 Chapter 7 | Getting down to business | 89
Removing programs
After you have installed a program on the HP Jornada, you can
use the Windows CE Application Manager to remove the
program or to reinstall the program after it has been removed. If
you do not have enough storage memory on the HP Jornada, you
may want to use the Application Manager to temporarily remove
programs you no longer use or programs that you use
infrequently.
You can use either the Application Manager (on your desktop
PC) or the 
Remove Programs control panel (on the
HP Jornada) to remove programs.
To remove programs with Application Manager
1. Connect the HP Jornada to your desktop PC, and then
open the Mobile Devices window.
2. On the 
Tools menu in the Mobile Devices window, click
Application Manager.
3. In the list of programs, select the program you want to
delete, and then click 
Remove.
To remove programs from the HP Jornada with
the Remove Programs control panel
1. On the 
Start menu, tap 
Settings, and then tap
Remove Programs.
2. From the 
Programs list, select the program you want to
remove.
3. Tap 
Remove.
Programs stored in ROM cannot be removed. (For a list of
these programs see “Using HP Jornada’s built-in programs” on
page 3.) 
						

							90 Hewlett-Packard Jornada 420 Palm-size PC
Adding sounds
The HP Jornada plays sounds (.wav files). You can copy a new
sound file from your desktop PC to the HP Jornada without
converting the file.
To add sounds
1. Connect the HP Jornada to a desktop PC and start
Windows CE Services.
2. Double-click the HP Jornada icon.
3. Drag the .wav file you want to copy from its location on
your desktop PC to the Windows folder in the Mobile
Devices window.
To use the new sound
1. On the HP Jornada 
Start menu, tap 
Settings, and then
tap 
Volume & Sounds.
2. Tap the 
Sounds tab.
3. Choose an event name from the first dropdown list.
4. Choose the new sound from the second dropdown list.
5. Tap 
OK.
Adding desktop wallpaper
The HP Jornada can display Windows CE bitmaps (.2bp files).
You can copy Windows CE bitmap images from your desktop PC
to the HP Jornada without converting the files, and you can use
these images as desktop wallpaper on your Windows CE desktop.
To add desktop wallpaper
1. Connect the HP Jornada to a desktop PC and start
Windows CE Services.
2. Double-click the HP Jornada icon.
3. Drag the bitmap image you want to copy from its
location on your desktop PC to the Windows folder in the
Mobile Devices window. 
						

							 Chapter 7 | Getting down to business | 91
To use the new wallpaper
1. On the HP Jornada 
Start menu, tap 
Settings, and then
tap 
Display.
2. Choose the 
Display wallpaper radio button.
3. Choose the new bitmap image from the 
Wallpaper
image dropdown list, and examine the preview image
on the right side of the dialog box.
4. If desired, tap the 
Tile checkbox.
5. Tap 
OK.
Adding accessories
You can purchase the following optional accessories.
·CompactFlash Card and adapter (4MB) (F1231A)—Adds
storage memory.
·CompactFlash Card and adapter (10MB) (F1233A)—Adds
storage memory.
·Sync Cable (F1258A)
·External keyboard (F1275A)
·Battery Pack (F1287A)
·Pens (F1288A)
·Cradle (F1289A)
·AC Adapter (F1290A)
·External charger (F1293A)
Go to the Hewlett-Packard website at www.hp.com/jornada to
check for new accessories. 
						

							92 Hewlett-Packard Jornada 420 Palm-size PC
Inserting and Removing CompactFlash Cards
CompactFlash Type I and II Cards give the HP Jornada
additional capabilities, such as additional memory, removable
storage, cellular modems, and Ethernet cards. Many cards have
been tested specifically for compatibility with the HP Jornada.
For a list of recommended compatible devices, go to the Hewlett-
Packard Web site at www.hp.com/jornada.
You may also need to install a software driver for a particular
card. The software drivers for Windows CE should be included
with the card or be available from the card manufacturer.
To insert the CF card
1. Turn off the P/PC, and close the display cover.
2. Remove the CF card slot door by pressing onto the
fingernail recess and pulling the door off.
3. Connect the P/PC to AC power by mounting it into the
cradle.
4. Push the card, connector-side first, into the slot until it
stops. The P/PC turns back on.
5. Replace the card slot door by positioning the two tabs in
the slot groove and pressing onto the fingernail recess to
push the door locked.
View showing how to insert a CF card 
						

							 Chapter 7 | Getting down to business | 93
To remove the CF card
1. Close all applications on the P/PC that have open files
on the CF card.
2. Turn off the P/PC, and close the display cover.
3. Remove the CF card slot door by pressing onto the
fingernail recess and pulling the door off.
4. Use the end of the stylus to lever the CF card out.
5. Replace the card slot door by positioning the two tabs in
the slot groove and pressing onto the fingernail recess to
push the door locked. 
						

							94 Hewlett-Packard Jornada 420 Palm-size PC 
						

							 Chapter 8 | Troubleshooting | 95
8 | Troubleshooting
If you encounter difficulties while using your HP Jornada 420,
this chapter helps you find answers. If you need information
about troubleshooting Microsoft® Windows® CE Services, click
Windows CE Services Help Topics on the Help menu in the
Mobile Devices window on your desktop PC.
The information in this chapter helps you:
·Troubleshoot basic problems
·Troubleshoot problems with remote connections
·Troubleshoot problems with the display
·Troubleshoot problems connecting by infrared
Troubleshooting basic problems
If you have a specific problem, review the information below to
see if you can find the answer quickly. Or, go to the HP Jornada
Web site at www.hp.com/jornada for current information about
common difficulties.
Problem Diagnosis / Remedy
HP Jornada does not
turn on when not
connected to AC power.Battery power is too low to run the
P/PC.  Connect to AC power, and
then turn on your HP Jornada.
(Charge the battery regularly to
avoid running out of battery
power.)
Battery runs out of
power quickly.You are using your HP Jornada in
ways that drain the batteries
quickly. See “Managing battery
power” on page 16. 
						

							96 Hewlett-Packard Jornada 420 Palm-size PC
HP Jornada does not
auto-suspend when
connected to a desktop
PC or when using the
modem.The HP Jornada is designed to stay
on while connected to a computer.
This is the correct behavior. No
action is needed.
HP Jornada
automatically shuts
down.Batteries are too low to run the
P/PC. When a critically low
battery-power condition is
encountered, the HP Jornada
initiates a safety shutdown.
Connect to AC power and charge
the battery.
HP Jornada does not
turn on when connected
to AC power.HP Jornada is locked up. Connect
the HP Jornada to external power,
and perform a soft reset. (See
“Resetting” on page 99.) (Caution:
You may lose any unsaved data
when performing a soft reset.)
HP Jornada locks up
when running
applications.HP Jornada is locked up. Connect
to AC power, and perform a soft
reset. (See “Resetting” on page 99.)
Note: Check battery power
regularly to ensure that the battery
is not running low on power.
HP Jornada does not
turn on or display
appears to be off, even
though power is on.The display contrast is too light.
(For more information, see “Using
HP settings” on page 31.)
Backup file created
with the HP backup
application on another
HP handheld device
cannot be restored to
the HP Jornada 420.File format is not compatible, or file
cannot be found.
Only a PIM database backup file
(.dbb) can be restored from another
HP handheld device to the
HP Jornada 420. Make sure that
you save the backup file (.dbb) in
the My Documents directory on the
other handheld device, and that the
My Documents directory is copied
to the CompactFlash Card used for
the restore action.