HP Hewlett Packard 1020 Plain Paper Fax Machine Users Manual

							7
2Setting Up to Receive Faxes
Follow these instructions to finish setting up your HP Fax 1020 Series to 
receive faxes. How the product receives faxes depends on the answer 
mode you chose when you set up the product.
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Fax machine with few or no voice calls. See “FAX” on page 8.
Telephone and fax machine using the 
internal answering machine.See “TAM/FAX” on page 8.
Using Distinctive Ring service to set up a 
separate telephone number for your fax.See “Using Answer Pattern (Distinctive Ring 
Pattern)” on page 12.
As a fax machine with an external 
answering machine.See “Using an External Answering 
Machine” on page 15. 
						

							hp fax 1020 series
8
Setting the Answer Mode
You can send faxes in any answer mode. The answer mode setting 
determines how the product answers the incoming call. Press the Answer 
Mode button until the light shows under the desired option.
Setting the TAM/FAX Ring
If you have set the Answer Mode to TAM/FAX (“Setting the Answer Mode” 
on page 8), you can use this function to select the number of times the 
telephone will ring before the answering machine will answer.
 
See
 “Answering Machine” on page 25 for complete information on using 
the answering machine.
TAM/  FA X
Select this setting to use the integrated telephone answering 
machine. TAM/FAX allows you to receive both voice and fax calls 
with voice calls going to the answering machine if you are unable 
to take the call. See “Setting the TAM/FAX Ring” on page 8
 to set 
up the answering machine.
  FA XSelect this setting to have the product answer as a fax machine. You 
can pick up voice calls if you answer the telephone before the fax 
does. 
See “Setting the FAX Ring” on page 10 to finish setting up 
your HP Fax.
Note: The internal answering machine will not work in this mode.
 TELSelect this setting to have the product always answer as a 
telephone. To receive faxes, press the Start/Copy button whenever 
you hear fax tones.
Note: You will be unable to receive faxes from extension 
telephones. You must press the Start/Copy button to receive faxes.
Tip! After 12 rings, the TAM will answer the call. This allows you to 
use the remote access commands to operate your fax machine. See 
“Listening to Messages Remotely” on page 30. 
						

							Setting Up to Receive Faxes
9
1Press Menu.
1:Fax Functions will display.
2Press 5.
5:Rings & Volume will display.
3Press Enter. 
1:TAM/FAX Ring will display.
4Press Enter.
Toll Saver  * will display.
5 Use the arrow buttons (W X) to choose the number of rings to occur 
before the answering machine answers and press Enter.
The options are 1 through 6 and Toll Saver. Toll Saver is 
the default.


0Toll Saver allows you to save on telephone charges. The 
telephone will ring 4 times before the answering machine answers 
unless there are new messages. If there are new messages, the 
telephone will only ring 2 times. This function allows you to hang up 
before the machine answers when there are no new messages to be 
heard.
6Press Cancel repeatedly to exit the menu.




	

 
						

							hp fax 1020 series
10
Setting the FAX Ring
If you have set the Answer Mode to FAX (“Setting the Answer Mode” on 
page 8), the product will answer the incoming call as a fax machine. 
Important: You can answer this line as a telephone only if you answer 
before the HP fax.
Use this function to choose:
• whether the fax should ring audibly when a call is received
• the number of rings before the fax machine answers
1Press Menu.
1:Fax Functions will display.
2Press 5.
5:Rings & Volume will display. 
3Press Enter. 
1:TAM/FAX Ring will display. 
4Press 2.
2:FAX Ring will display.
5Press Enter.
Fax Ring will display.
6Press Enter.
On    * will display.
7 Use the arrow buttons (W X) to choose whether you want the unit to 
ring audibly when a call is received. The options are:
•On (default)
• Silent 




	

 
						

							Setting Up to Receive Faxes
11
8Press Enter.
Fax Ring Count will display. 
2    * will display.
9 Use the arrow buttons (W X) to choose the number of rings before the 
fax machine answers.
1 through 9 are the options. 2 is the default.
10 Press Enter.
11 Press Cancel repeatedly to exit the menu. 
						

							hp fax 1020 series
12
Using Answer Pattern (Distinctive Ring Pattern)
Distinctive Ring is a service you subscribe to through your local telephone 
company (not all telephone companies provide this service). The telephone 
company will assign more than one telephone number to a single telephone 
line. Each telephone number is assigned a specific ring pattern. Ring 
patterns that are recognized by your HP Fax are single, double, triple, and 
double and triple.
If you have questions about how answer patterns work in your area, call 
your local telephone company.
Important! If you set a distinctive ring pattern, you will be unable to receive 
voice calls on that telephone number. The HP Fax will immediately answer 
that ring pattern with fax tones, ignoring all ring count settings. However, in 
FAX mode, the answering machine will pick up after 12 rings.
Example
• You have a single telephone line and answer mode is set to TAM/FAX.
• The telephone company has given you two telephone numbers. One 
number will produce a Single Ring and one will produce a Double Ring 
pattern when called. You decide to use the number that produces a 
Double Ring for faxes.
• Set the HP Fax Answer Pattern to Double Ring.
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TAM/FAX Answers immediately with fax 
tones.Answers according to TAM/FAX 
Ring setting.
FAX Answers immediately with fax 
tones.After 12 rings, the answering 
machine will answer. (The 
answering machine answers in 
FAX mode only if distinctive ring is 
used.)
TEL Distinctive ring is ignored. You 
must manually answer the 
telephone. After 12 rings, the 
answering machine will answer.Distinctive ring is ignored. You 
must manually answer the 
telephone. After 12 rings, the 
answering machine will answer. 
						

							Setting Up to Receive Faxes
13
• When the fax detects a Double Ring pattern, it immediately answers 
and attempts to receive a fax.
• When the fax detects a Single Ring pattern, the TAM Ring Count will be 
used before the HP Fax answers the call. Voice calls will be recorded 
on the answering machine.
Setting the answer pattern
1Press Menu.
1:Fax Functions will display.
2Press 5.
5:Rings & Volume will display. 
3Press Enter. 
1:TAM/FAX Ring will display. 
4Press 3.
3:Answer Pattern will display.
5Press Enter.
6 Use the arrow buttons (W X) to choose the ring pattern that you want 
the unit to answer as a fax only and press Enter. The options are:
•All Rings (default)
• Single Rings
• Double Rings
• Triple Rings
• Double&Triple
Note: If you do not have Distinctive Ring service, make sure that this 
feature is set to All Rings.
7Press Cancel repeatedly to exit the menus.




	

 
						

							hp fax 1020 series
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Silent Detect
Silent Detect refers to receiving faxes from older machines that do not send 
fax tones. This setting causes the HP Fax to wait and attempt to receive a 
fax if it does not hear a voice.
1Press the Menu button.
1:Fax Functions will display.
2Press 7.
3 7:Advanced Setup will display. 
4Press Enter.
1:Scan & Fax will display.
5Press 3.
 3:Silent Detect will display.
6Press Enter.
Off    * will display.
7 Use the arrow buttons (W X) to select the new setting you want and 
press Enter.
Options are 5 to 15 seconds and Off. Off is the default.
8Press the Cancel repeatedly to exit the menu.
Important! Turn Silent Detect Off after you have received your fax.
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FAX Silent faxes will be automatically received. This setting is 
unneeded.
TAM/FAX Set Silent Detect on 
only if you are expecting faxes from a silent 
machine. If you use Silent Detect the recommended setting is 7 
seconds. 
						

							Setting Up to Receive Faxes
15
Using an External Answering Machine
To use an external answering machine with your HP Fax follow these steps.
1 Set the Answer Mode to FAX. See “Setting the Answer Mode” on 
page 8.
2 Set the Fax Ring Count to be higher than the external answering 
machine’s ring count. See “Setting the FAX Ring” on page 10.
For example, set the external answering machine to answer in 4 rings 
and set the Fax Ring Count to be 6 rings. 
The HP Fax will listen for fax tones once the answering machine has 
answered and will receive a fax if fax tones are heard. Your answering 
machine may record the fax tones.
Using Caller ID—U.S. and Canada only
Important! This feature is available only on products sold in the U.S. and 
Canada.
If you subscribe to Caller ID through your local telephone company, you 
can set your fax machine to display the number or name of the caller when 
the call is received. In addition, you can print a list of the numbers of the last 
10 people who called.
Turning on Caller ID
1Press Menu.
1:Fax Functions will display.
2Press 7.
7:Advanced Setup will display. 
3Press Enter. 
1:Scan & Fax will display.




	

 
						

							hp fax 1020 series
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4Press 8.
8:Caller ID will display.
5Press Enter.
6 Press the right arrow button (X) to scroll to On and press Enter.
7Press Cancel repeatedly to exit the menu.
Printing a list of calls
There are two methods of printing a list of calls by Caller ID.
	
	
Press the Caller ID List button on the front panel to print a list of 
the last 10 calls.
	

2	You can also print the Caller ID List from the Print Report 
menu. See “Printing Reports” on page 43.