HP Hewlett Packard 1020 Plain Paper Fax Machine Users Manual

							i
Table of Contents

 	
	
		

The Front Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Menus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Navigating the menus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Entering dates, times, text, and telephone numbers   . . . . . . . . . . . . . . . 5
 

	
 
Setting the Answer Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the TAM/FAX Ring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the FAX Ring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Answer Pattern (Distinctive Ring Pattern)  . . . . . . . . . . . . . . . . . . . . 12
Example  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the answer pattern   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Silent Detect  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using an External Answering Machine  . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Caller ID—U.S. and Canada only   . . . . . . . . . . . . . . . . . . . . . . . 15
Turning on Caller ID   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing a list of calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
 	
		 
	

Setting up Speed Dials and One Touch Buttons.   . . . . . . . . . . . . . . . . . . 17
Programming speed dials  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dialing a Programmed Number   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dialing with One-Touch buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dialing with Speed Dial codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Sending a Fax to Several People   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Creating the broadcast list  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Sending a broadcast fax  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting an Entry  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing the Speed Dial or Broadcast List  . . . . . . . . . . . . . . . . . . . . . . . . 24 
						

							hp fax 1020 series
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Printing the speed dial list   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing the broadcast list  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
! 	#		  $
Recording Outgoing Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To record the outgoing message  . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To play the outgoing message   . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Listening to Messages   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting Rings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Screening Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the Length of Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Listening to Messages Remotely  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Establishing your PIN code   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Retrieving messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
$ 	
	  
Receiving Faxes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Fax polling  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sending a Fax   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Standard method  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scan & Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sending a fax to multiple numbers  . . . . . . . . . . . . . . . . . . . . . . . . . 37
Sending your fax at a later time   . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Fax Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Contrast  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resolution  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Fax reduction   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printing Reports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Fax Forwarding   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
% &	
	  !
Making Copies   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing Copy Contrast and Resolution  . . . . . . . . . . . . . . . . . . . . . . . 47
Reducing Copies   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Collating Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
 (

  $

Changing the Date and Time   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Changing the Fax Header   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 
						

							iii
Setting Auto Reports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Turning Beep Sounds On and Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting ECM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Changing the Country and Language   . . . . . . . . . . . . . . . . . . . . . . . . . 55
Resetting the Defaults   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
) 
		
	 $
Making Telephone Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Receiving Telephone Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Volume   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Handset and speaker volume   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Redialing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
* 	
			+

	 %

Cleaning the Print Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Changing Print Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Printing Faxes Stored in Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Messages on the Display and Error Log  . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Clearing document jams   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Clearing paper jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

, -
		

 

Paper Types and Sizes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Print Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Product Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Regulatory Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Use Hewlett-Packard Support Services  . . . . . . . . . . . . . . . . . . . . . . . . . 78
Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79


 .	 )
 
						

							hp fax 1020 series
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1The Front Panel and Menus
The Front Panel
Symbols Space
AnswerModeTAM/  FA X  FA X TEL ABC DEF
 JKL
 GHI MNO
 TUV
 PQRS WXYZ
123
456
789
*0#
1
Scan & Fax
StopStart/Copy Resolution Contrast
2
3
4
56
Error
7
8
9
10
FAX/COPYMIC
Options/ Volume
Speed Dial
Flash
Mute
Redial/Pause Speaker PhoneCaller ID
List
Skip
ReplayPlay RecordErase
Messages
 Cancel Enter  Menu
PHONE/MENU
Answering Machine (TAM)hp fax 1020
1
Scan & Fax
StopStart/Copy Resolution Contrast
2
3
4
56
Erro
7
8
9
10
FAX/COPY
One-touch buttons. Used to dial the
first 10 programmed speed dials.
Scans all pages before sending the
fax.
Stops a fax or cancels the activity in
progress.
Sets the resolution for sending a fax 
or making a copy.
Adjusts the contrast for faxes and 
copies.
Starts a fax or makes a copy. 
						

							hp fax 1020 series
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Symbols Space
AnswerModeTA M /  FA X  FA X TEL
 ABC DEF
 JKL
 GHI MNO
 TUV
 PQRS WXYZ
123
456
789
*0#
6
Error
7
8
9
0
Light blinks when the unit
requires attention.Display shows menu items and 
messages from the unit.
Telephone pad is used to dial 
telephone and fax numbers and to 
enter letters and symbols into header 
information. Sets how the unit answers the
telephone.
MIC
Options/ Volume
Speed Dial
Mute
Redial/Pause Speaker Phone
Skip
ReplayPlay RecordErase
Messages
 Cancel Enter  Menu
PHONE/MENU
Answering Machine (TAM)
hp fax 1020
These buttons operate the 
telephone answering machine.
These buttons are used to enter
the menu, make a selection, and
cancel a selection.These buttons are used to scroll 
through menu options and to 
change the volume.
Used to switch between
telephone functions such as call
waiting. Contact your local
telephone company for
information.
Used to dial programmed speed
dial numbers.
Microphone for speaker phone 
and TAM.
&

./
0Canada & U.S. 
Prints a list of the last 10 calls by 
Caller ID.

/
0
Rest of World
Prints the speed dial list.
These buttons operate the 
speaker phone.
This button works for telephone 
and fax dialing. 
						

							The Front Panel and Menus
3
The Menus
Menu Button
1:Fax Functions
2:Print Report
3:Set Speed Dial
4:Basic Setup
5:Rings & Volume
6:TAM Setup
7:Advanced
Setup
1:Send Fax Later
   
2:Broadcasting
   3:Fax Forwarding
    4:Poll Receive
1:Last Transact
    
2:Fax Log
3:Speed Dials
4:Broadcast List
5:Menu Settings
6:Self Test
7:Reprint Faxes
8:Usage Report
9:Caller ID List*
1:Speed Dial
  
   2:Broadcast List
    3:Delete Entry
 - Speed Dial Entry /
   Broadcast Dial Entry4:Print List
1:Date & Time
2:Fax Header
    >Your Name
   >Your Fax No.3:Auto Reports
4:Resolution
   - Fine (Default)5:Copy Reduction - 100% (Default)6:Copy Collation
  - Off (Default)7:Paper Size
    - Letter
     or A4
     or Legal
1:TAM/FAX Ring
     -Toll Saver (Default )2:FAX Ring
   - Fax Ring
      >On (Default)
   - Fax Ring Count
      > 02 (Default)  3:Answer Pattern
    - All  Rings (Default)4:Ring Volume
   - Soft (Default )5:Beep Sounds
   - On (Default)
1:Message Length
   - 60sec (Default)2:Call Screening
   - On (Default)3:PIN Code
1:Scan & Fax
   2:FAX Reduction
  - 92% (Default)3:Silent Detect
  - Off (Default)4:ECM
  - On (Default)5:Reset Defaults
6:Clean Cartridg
   7:Country &  Lang
8: Caller ID*
  - Off (Default)
*Caller ID is for U.S. and Canada only
**Flash Duration or Recall Duration is for Europe
or Flash Duration**
or Recall Duration** - xxxms (Default varies 

       by country) 
						

							hp fax 1020 series
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Navigating the menus
Use the Menu buttons to navigate the menu items.
     
•Press the Menu button to access the menu system.
• If you know the menu item number, press that number. For example, you 
can get to 4:Basic Setup either by pressing 4 or by using the 
arrow buttons (W X).
• Use the arrow buttons (W X) to scroll through the options on a 
particular level.
•Use the Enter button to select a menu option.
•Use the Cancel button to back up a level in the menu.
•Press the Cancel button repeatedly to exit the menus.
12
To change the default Resolution setting to Standard, you would 
take the following steps.
1Press the Menu button.
1:Fax Functions will display.
2Press 4.
4:Basic Setup will display.
3Press Enter.
1:Date & Time will display.
4Press 4. 
4:Resolution will display.
MIC
Options/ Volume
Speed Dial
Mute
Redial/Pause Speaker Phone
S
kip
R
eplayPla
y R
ecordEra
se
M
essages
 Cancel Enter  Menu
PHONE/MENU
Answering Machine (TAM)hp fax 1020




	

 
						

							The Front Panel and Menus
5
5Press Enter.
Fine     * will display.
Tip! The * means that Fine is the current setting.
6 Press the right arrow button (X) until Standard displays (2 times).
7Press Enter. 
8Press the Cancel button repeatedly to exit the menu.
Entering dates, times, text, and telephone numbers
Some menu items ask you to enter dates, times or text. Here is the 
information to do that.

The unit will ask you for a 4-digit year, 2-digit month, and a 2-digit 
day. The display will show the date in the proper format for your country.
Tip! If the date format seems unfamiliar, check that your country is selected 
under the Advanced Functions menu.
2The unit will ask you for the time. If your country normally uses a 
12-hour clock, you will be asked to choose am or pm.

To enter text, press the telephone keypad numbers repeatedly to scroll 
through the letters. 
When the correct letter appears, wait for the cursor to move to the next 
space, then press the number for the next letter.
 ABC2
 DEF3	

 GHI4 JKL5
 MNO6 !
 PQRS7#$%&()*+
 TUV8,-./012 WXYZ93456789:;
Space#<   0)
&/8/

*	!)7)
Redial/Pause#0* >?@
Symbols
*
A@HI?JKLM
NOPQRSTUVWXYZ[\M
]^_`abcdef
1g
0h
The letters and numbers scroll as 
shown next to each button: 
						

							hp fax 1020 series
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		2+To enter a telephone number, including in your header 
or when programming your speed dial codes, press the telephone keypad 
numbers. To put a pause or a dash (-) into a telephone number, use the 
Redial/Pause button. When you put a dash between numbers, a pause is 
entered.

	32+/	
Each entry where you enter text or numbers has 
a maximum number of characters.
.
232+
-&

Fax Header Name 20
Fax Header Telephone Number 20
Speed Dial List Name 20
Speed Dial Telephone Number 32
Broadcast Dial Telephone Number 32
Fax Forward Telephone Number 32
Scan & Fax Telephone Number 200
Send Fax Later Telephone Number 32
Poll to Receive Telephone Number 32
Dialing from Number Pad 200