HP Envy 4500 User Manual

Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
●When the Wireless Setup Wizard on the printer is launched, the printer searches for wireless
routers, and then lists the detected network names on the printer display.
●If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from
the VPN before you can access any other device on your network, including the printer.
●Learn how to find your network security...

Advanced printer management tools (for networked printers)
When the printer is connected to a network, you can use the embedded Web server to view status
information, change settings, and manage the printer from your computer.
NOTE:To view or change some settings, you might need a password.
You can open and use the embedded Web server without being connected to the Internet. However,
some features are not available.
●To open the embedded Web server
●About cookies
To open the embedded Web server
You can...

NOTE:Depending on your printer, if you disable cookies, you also disable one or more of the
following features:
●Starting where you left the application (especially useful when using setup wizards)
●Remembering the EWS browser language setting
●Personalizing the EWS Home page
For information about how to change your privacy and cookie settings and how to view or delete
cookies, see the documentation available with your Web browser.
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8 Solve a problem
This section contains the following topics:
●Improve print quality
●Clear a paper jam
●Unable to print
●Clear the print carriage
●Prepare paper trays
●Resolve copy and scan issues
●Printer failure
●Resolve ink cartridge problem
●Ink cartridge problem
●Older generation cartridges
●Networking
●HP support
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Improve print quality
NOTE:To protect the cartridges from drying out, always turn the printer off using the On button, and
wait until the On button light goes out.
1.Make sure you are using original HP ink cartridges.
2.Check the printer software to make sure you have selected the appropriate paper type from the
Media drop-down list and print quality from the Quality Settings drop-down list.
In the printer software, click Print & Scan and then click Set Preferences to access the print
properties.
3.Check...

f.Load the cartridge alignment sheet print side down on the right front corner of the scanner
glass.
g.Follow the instructions on the printer display to align the cartridges. Recycle or discard the
cartridge alignment sheet.
To align the cartridges from the printer display
a.From the Home screen on the printer display, select Tools.
NOTE:If you do not see the Home screen, press the Home button.
b.From the Tools menu on the printer display, select Align Printer. Follow the on-screen
instructions.
5.Print...

d.Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.
Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are
seeing streaks in the color and black boxes, or no ink in portions of the boxes, then
automatically clean the cartridges.
To print a diagnostics page from the printer display
a.From the Home screen on the printer display, select Tools.
NOTE:If you do not see the Home screen, press the Home button.
b.From the Tools menu on the...

To clean the cartridges from the printer software
a.Load letter or A4 unused plain white paper into the paper tray.
b.Depending on your operating system, do one of the following to open the printer software:
●Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps
on the app bar, and then click the icon with the printer's name.
●Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start,
select All Programs, click HP, click HP ENVY 4500 series,...

Clear a paper jam
Clear a paper jam from the paper path.
To clear a paper jam from paper path
1.Open the cartridge access door.
2.Remove the cleanout.
3.Remove the jammed paper from the rear roller.
4.Place the cleanout back.
66 Chapter 8   Solve a problemENWW