HP EliteBook 8770w Manual

							3.Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.Under Remove everything and reinstall Windows, select Get started, and follow the on-
screen instructions.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or
deleted from the system.
1.From the Start screen, type HP Software Setup, and select Apps.
2.Open HP Software Setup.
3.Follow the on-screen directions to reinstall drivers or select software.
SUSE Linux — Backup and recovery
Recovery after a system failure is as good as your most recent backup. As you add new software and
data files, you should continue to back up your system on a regular basis to maintain a reasonably
current backup.
Performing a system recovery
Recovery allows you to repair or restore the computer to its original factory state. You can create an
HP factory image restore DVD, using an installed or an external DVD±RW optical drive. You can also
restore the computer to its factory condition from the HP dedicated recovery partition on the hard
drive.
CAUTION:Using Recovery completely erases hard drive contents and reformats the hard drive. All
files you have created and any software installed on the computer are permanently removed. The
recovery tool reinstalls the original operating system and HP programs and drivers that were installed
at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.
Personal files must be restored from a backup.
To restore the computer using the HP factory image restore DVD, you must first create the recovery
disc. To create the recovery disc:
NOTE:HP recommends that you create the HP factory image restore DVD in the event of a system
failure.
1.Select Computer > More Applications.
2.In the left pane, click Tools, and then click Create HP Factory Image Restore DVD in the right
pane.
3.Follow the on-screen instructions to create an image file to burn a recovery disc.
To restore the computer from the partition, follow these steps:
1.If possible, back up all personal files.
2.Insert the HP Factory Image Restore DVD into the external optical drive and restart the
computer.
3.As the computer is restarting, press f9 to open the Computer Setup boot option menu.
4.Select the Notebook Upgrade Bay option.
SUSE Linux — Backup and recovery 143 
						

							5.Using the arrow keys, select Yes when prompted: Do you want to start the System-Restore?
6.Follow the on-screen instructions.
NOTE:You can also restore the computer from the partition by restarting the computer, and then
pressing the f11 key.
NOTE:If you are unable to boot (start up) your computer from the hard drive partition with the
primary operating system or from the recovery partition, and you did not create a system recovery
disc, you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the
operating system. For additional information, see the Worldwide Telephone Numbers booklet.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
manually back up your information to an optional external drive, a network drive, or discs. Back up
your system at the following times:
●At regularly scheduled times
●Before the computer is repaired or restored
●Before you add or modify hardware or software
To back up your home directory files using Backup Manager Settings:
1.Select Computer > More Applications > Tools > Backup Manager Settings, and then click
the Backup my home directory button.
2.Click Storage Destination Location, and then select a location to back up your information.
3.Click Schedule, and then select a time schedule to perform backups at a regularly scheduled
time.
To immediately back up your information, click the Backup Now check box.
NOTE:Before you back up your information, be sure you have designated a location to save
the backup files.
4.Click the Save and Backup button to start the backup and to save the backup settings.
To restore backup files:
1.Select Computer > More Applications > Tools > Backup Manager Restore.
2.Click Backup Source, and then select the location of the backup files.
3.Click Restore Destination, and then select the destination to restore the files.
4.To restore all files from the selected location, click the Restore all files button. To restore
selective files only, click the Restore selected files button, and then click the Select Files
button and select the files to be restored.
5.Under Restore Point, click the time and date of the backup.
NOTE:If multiple backups have been performed, click the Use the latest version button to
restore the latest version.
6.Click the Restore button to start restoring the files, or click the Cancel button to cancel the
operation.
144 Chapter 7   Backup and recovery 
						

							8 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●The length of the power cord set must be at least 1.0m (3.3t) and no more than 2.0 m (6.5 ft).
●All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
The Netherlands KEMA 1
Norway NEMKO 1
The Peoples Republic of China COC 5
South Korea EK 4
Requirements for all countries 145 
						

							Country/region Accredited agency Applicable note number
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
The United Kingdom BSI 1
The United States UL 2
1.The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2.The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
146 Chapter 8   Power cord set requirements 
						

							9 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not
dispose of the battery in general household waste. Follow the local laws and regulations in your area
for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
147 
						

							Index
Symbols/Numerics
1394 port, identifying 18
A
AC adapter, spare part numbers
33, 40
accessory battery connector,
identifying 20
Antenna Kit
spare part number 30, 35
application button board
removal 92
spare part number 92
audio in (microphone) jack 17
audio, product description 2
audio-out (headphone) jack 17
audio/USB 2.0 board
removal 94
spare part number 28, 40, 94
B
base enclosure
spare part number 28, 39
battery
removal 51
spare part numbers 28, 34,
35, 51
battery bay, identifying 20
battery light 16
battery release latch 20
bezel, upgrade bay
35
BIOS
determining version 120, 127
downloading an update 120,
128
updating 120
Blu-ray Disc ROM with SuperMulti
DVD±R/RW DL Drive
specifications 132
Blu-ray R/RE DVD±RW SuperMulti
Double-Layer Drive
precautions 45spare part number 28, 31, 39,
63
specifications 132
Blu-ray ROM DVD±RW SuperMulti
Double-Layer Drive
spare part number 28, 31, 39,
64
Bluetooth module
removal 59
spare part number 35, 59
Bluetooth module cable
removal 103
Bluetooth module compartment
cover
removal 60
board, application
spare part numbers 40
buttons
calculator 13
center TouchPad 10
left TouchPad 10
optical drive eject 17
pointing stick 10
power 12
right TouchPad 10
TouchPad 10, 12
volume mute 12
wireless 12
C
Cable Kit
spare part number 35
cables, service considerations 45
calculator button, identifying 13
calculator light 11
caps lock light, identifying 11
card reader/USB 3.0 board
removal 102
spare part number 102
case, notebook slim top load
spare part number 34
chipset, product description 1
components
bottom 20
display 8front 15
left side 18
rear 19
right side 17
top 7
computer feet, locations 51
computer part number 49
computer reset 142
Computer Setup
navigating and selecting 118
restoring factory settings 119,
126
computer setup
restoring factory settings 126
computer specifications 130
connector, power 19
connector, service
considerations 45
CRT board
spare part number 30, 38
D
diskette drive
precautions 45
display assembly
removal 88
spare part numbers 23, 36, 88
display bezel
removal 78
spare part number 39
spare part numbers 29, 78
display enclosure
spare part number 30, 35
display hinge covers
spare part number 35
Display Hinge Kit, spare part
number 30, 35
Display Miscellaneous Kit, spare
part number 35
display panel
product description 1
removal 79
spare part number 35, 40, 79
display panel cable
spare part number 30, 39
148 Index 
						

							display release latch 16
Display Rubber Kit
spare part number 35
display specifications 131
DisplayPort, identifying 18
docking connector, identifying 20
docking station
spare part numbers 36
docking support, product
description 4
drives, preventing damage 45
DVD-ROM Drive
precautions 45
spare part number 28, 32, 39,
64
specifications 134
DVD±RW and CD-RW SuperMulti
Double-Layer combo Drive
precautions 45
specifications 133
DVD±RW SuperMulti Double-
Layer Drive
spare part number 28, 31, 39,
63
specifications 133
E
electrostatic discharge 46
eSATA port, identifying 18
esc key, identifying 14
Ethernet, product description 3
ExpressCard slot
identifying 18
spare part number 33
ExpressCard socket
spare part number 35
external media cards, product
description 3
external monitor port 17
F
f11 recovery 140
fan
removal 116
spare part number 39, 116
fan/graphics board heat sink
assembly
removal 75
spare part number 26
spare part numbers 36, 40, 75feet, locations 51
Fingerprint reader
spare part numbers 39
fingerprint reader
identifying 13
removal 93
spare part number 93
fn key, identifying 14, 15
function keys
identifying 14
function keys, identifying 15
G
graphics board
removal 115
spare part numbers 27, 39,
40, 115
graphics, product description 1
grounding equipment and
methods 48
H
hard drive
precautions 45
product description 2
removal 54, 56
spare part numbers 28, 31,
34, 35, 36, 54, 56
specifications 131
hard drive cover
removal 55
Hard Drive Hardware Kit
spare part number 33, 35
hard drive recovery 140
hard drive upgrade bay
spare part number 33
heat sink
spare part numbers 35
hinge
spare part number 30, 35
hinge cover
illustrated 30
I
integrated numeric keypad,
identifying 14, 15
integrated webcam light,
identifying 8, 9
internal display switch 8, 9
internal microphones, identifying
8, 9J
jacks
audio in (microphone) 17
audio-out (headphone) 17
network 18
RJ-11 (modem) 19
RJ-45 (network) 18
K
keyboard
product description 4
removal 71
spare part numbers 23, 36,
37, 38, 40, 41, 42, 43, 71
keypad
integrated numeric 15
keypad, integrated numeric 14
keys
esc 14
fn 14, 15
function 14, 15
num lk 14
Windows applications 14
Windows button 14
L
latch kit
spare part number 39
latches, battery release 20
latches, service door release 20
legacy support, USB 118, 125
lights
battery 16
calculator 11
caps lock 11
mute 11
num lock 11
power 11, 16
TouchPad 11
Web browser light 11
webcam 8, 9
wireless 11, 16
lock, keyed cable
spare part number 34
lock, notebook combination
spare part number 34
M
mass storage device
spare part numbers 31
Index 149 
						

							mass storage device, spare part
numbers 28
Media Card reader, identifying 16
memory module
product description 1
removal 67, 69
spare part number 36
spare part numbers 26, 27,
35, 67, 69
microphone
product description 2
spare part number 30, 35
miscellaneous parts
spare part numbers 33
model name 1
modem module
product description 3
removal 97
spare part number 27, 34, 97
modem module cable
removal 100
mouse, laser
spare part number 36
mouse, travel
spare part number 34
mouse, wireless
spare part number 35
mute light, identifying 11
N
network cable
removal 107
spare part number 28
network jack, identifying 18
num lk key, identifying 14
num lock light 11
O
operating system, product
description 5
optical drive
identifying 17
precautions 45
product description 2
removal 63
spare part number 39
spare part numbers 28, 31, 63
specifications 132, 133, 134
optical drive bracket
spare part number 31optical drive eject button,
identifying 17
P
packing guidelines 47
plastic parts 44
Plastics Kit
spare part number 35
pointing device
product description 4
pointing stick 10
pointing stick buttons 10
ports
1394 18
DisplayPort 18
eSATA 18
eSATA/USB 2.0 combo 18
external monitor 17
product description 4
USB 2.0 17, 18
USB charging 17
power button board
removal 91
spare part number 39, 91
power button, identifying 12
power connector cable
removal 107
spare part number 28
power connector, identifying 19
power cord
set requirements 145
spare part numbers 33, 34
power light 11, 16
power requirements, product
description 4
processor
product description 1
removal 112
spare part number 36
spare part numbers 26, 36,
40, 112
processor heat sink
removal 110
spare part number 35
spare part numbers 110
processor heat sink, spare part
numbers 27
processor,
spare pare numbers 36product description
audio 2
chipset 1
display panel 1
docking support 4
Ethernet 3
external media cards 3
graphics 1
hard drives 2
keyboard 4
memory module 1
microphone 2
modem module 3
operating system 5
optical drives 2
pointing devices 4
ports 4
power requirements 4
processors 1
product name 1
security 5
serviceability 6
solid state drive 2
video 2
wireless 3
product name 1, 49
product number 49
R
recovery 142
recovery partition 140
recycle
computer 142
refresh 142
removal/replacement
preliminaries 44
procedures 49
remove everything and reinstall
Windows 142
reset
computer 142
steps 142
restoring the hard drive 140
RJ-11 (modem) jack, identifying
19
rj-11 modem cable
spare part numbers 28
RJ-45 (network) jack, identifying
18
150 Index 
						

							RTC battery
removal 63
spare part number 26, 35, 63
S
Screw Kit
spare part number 33, 39
security cable slot, identifying 18
security lock
removal 108
security, product description 5
sequential part numbers 34
serial number 49
service access cover
removal 52
spare part number 28, 52
service access door
spare part numbers 40
service considerations 44
service door release latch 20
service tag 49
serviceability, product
description 6
setup utility
navigating and selecting 118
restoring factory settings 119
SIM slot, identifying 20
SIM, removal 52
slots
ExpressCard 18
security cable 18
SIM 20
Smart Card
spare part number 39
Smart Card cover
spare part number 35
Smart Card reader
removal 58
spare part number 28, 58
solid-state drive
precautions 45
product description 2
spare part numbers 27, 32,
39, 40, 43
speaker assembly
removal 96
spare part number 35, 96
speakers, identifying 16specifications
Blu-ray Disc ROM with
SuperMulti DVD±R/RW DL
Drive 132
Blu-ray R/RE DVD±RW
SuperMulti Double-Layer
Drive 132
computer 130
display 131
DVD-ROM Drive 134
DVD±RW SuperMulti Double-
Layer Drive 133
hard drive 131
optical drive 132, 133, 134
static-shielding materials 48
system board
removal 103
spare part number 39
spare part numbers 27, 40,
103
T
tools required 44
top cover
removal 83
spare part number 26, 39, 83
TouchPad
buttons 10
identifying 10
spare part number 26
TouchPad on/off button,
identifying 10, 12
TouchPad on/off light, identifying
11
transporting guidelines 47
U
upgrade bay
identifying 17
upgrade bay hard drive
removal 66
spare part number 66
spare part numbers 35
USB 3.0 board
spare part number 28
USB board
spare part number 40
USB legacy support 118, 125
USB port, identifying 17, 18V
vents, identifying 18
video, product description 2
volume mute button, identifying
12
W
warranty period 49
Web browser light light 11
webcam 8, 9
removal 82
spare part number 29, 39, 82
webcam cable
spare part number 30, 35
webcam light, identifying 8, 9
webcam, identifying 8, 9
Windows
Refresh 142
reinstall 142
remove everything and reinstall
option 142
reset 142
Windows 8 operating system
DVD 141
Windows applications key,
identifying 14
Windows button, identifying 14
wireless
product description 3
wireless antenna
spare part number 35
wireless antennas, identifying 8
wireless button
identifying 12
wireless lights 11, 16
WLAN antenna and cables
spare part number 30
WLAN antennas, identifying 8, 9
WLAN module
removal 60
spare part numbers 27, 36, 60
workstation guidelines 47
WWAN antenna and cables
spare part number 30
WWAN antennas, identifying 8
WWAN module
removal 62
spare part numbers 27, 35, 62
Index 151