HP EliteBook 8770w Manual

HP EliteBook 8770w Mobile Workstation
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only. 

© Copyright 2012 Hewlett-Packard
Development Company, L.P.
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The information contained herein is subject
to change without notice. The only
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Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during...

iv   Safety warning notice 

Table of contents
1  Product description ........................................................................................................................................ 1
2  External component identification ................................................................................................................ 7
Top ....................................................................................................................................................... 7
Display — Windows...

Component replacement procedures ................................................................................................. 49
Service tag and PCID label ................................................................................................ 49
Service tag ........................................................................................................ 49
PCID label ......................................................................................................... 49
Windows...

Network cable and jack .................................................................................................... 107
Power connector cable ....................................................................................................  107
Security lock ....................................................................................................................  108
Processor heat sink...

DVD±RW SuperMulti Double-Layer Drive specifications ................................................................. 133
DVD-ROM Drive specifications ........................................................................................................ 134
7  Backup and recovery .................................................................................................................................. 135
Windows 7 — Backup and recovery...

1 Product description
Category Description
Product NameHP EliteBook 8770w Mobile Workstation
ProcessorsNext Generation Intel® Core™ i7 processors, (support Intel Turbo Boost Technology):
●i7-3520M, 2.90 GHz (Turbo up to 3.60 GHz), 1600 MHz, 4 MB L3 Cache, 4 threads, 35W
●i7-3610QM, 2.30 GHz (Turbo up to 3.30 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W
●i7-3720QM, 2.60 GHz (Turbo up to 3.60 GHz), 1600 MHz, 6 MB L3 Cache, 8 threads, 45W
●i7-2820QM, 2.3 GHz (turbo up to 3.4 GHz) quad-core processor, 8 MB...

Category Description
  Supports the following configurations:
●2048 MB total system memory (2048 × 1)
●4096 MB total system memory (4096 × 1)
●4096 MB total system memory (2048 × 2)
●8192 MB total system memory (8192 × 1)
●8192 MB total system memory (4096 × 2)
●8192 MB total system memory (2048 × 4); only available on computer models equipped with a
quad-core processor
●12288MB Total System Memory (4096MB x 3)
●16384 MB total system memory (8192 x 2)
●16384 MB total system memory (4096 x 4); only...