HP EliteBook 8770w Manual
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Applicable disc Read: Write: 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec 5X DVD-RAM 6,750 KB/sec 1X BD-ROM 4,500 KB/sec 1X BD-R read 4,500 KB/sec 1X BD-RE read 4,500 KB/sec Transfer modeMultiword DMA Mode DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD, Video CD), Multisession CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD- RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAMCD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer2.5 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.4X DVD+R(9) 2,700 KB/sec DVD±RW SuperMulti Double-Layer Drive specifications 133
Applicable disc Read: Write: 5X DVD-RAM 6,750 KB/sec Transfer modeMultiword DMA Mode DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD, Video CD), Multisession CD (Photo cD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD- RAMCD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 10,800 KB/sec 24X CD-R 3,600 KB/sec 16X CD-RW 3,600 KB/sec 134 Chapter 6 Specifications
7 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer. Windows Backup and Restore provides the following options: ●Creating a system repair disc (select models only) by using the installed optical drive (select models only) or an optional external optical drive ●Backing up your information ●Creating a system image (select models only) ●Scheduling automatic backups (select models only) ●Creating system restore points ●Recovering individual files ●Restoring the computer to a previous state ●Recovering information using recovery tools NOTE:For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE:Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. Windows 7 — Backup and recovery Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media allows you to reinstall your original operating system as well as select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs as follows: ●Windows DVD—Installs the operating system without additional drivers or applications. ●Driver DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Windows 7 — Backup and recovery 135
Creating recovery media NOTE:The Windows DVD can be created only once. Thereafter, the option to create that media will not be available. 1.Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2.Select Driver DVD or Windows DVD. 3.From the drop-down menu, select the drive for burning the recovery media. 4.Click the Burn button to start the burning process. Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after setting up the computer, you should create system repair discs (select models only) using the installed optical drive (select models only) or an optional external optical drive and back up your system. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs. You can back up your information to an optional external hard drive, a network drive, or discs. Note the following when backing up: ●Store personal files in the Documents library, and back it up regularly. ●Back up templates that are stored in their associated programs. ●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. ●When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using. NOTE:DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ●When backing up to discs, number each disc before inserting it into the external drive. To create a backup using Backup and Restore: NOTE:Be sure that the computer is connected to AC power before you start the backup process. NOTE:The backup process may take over an hour, depending on file size and the speed of the computer. 1.Select Start > All Programs > Maintenance > Backup and Restore. 2.Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only). 136 Chapter 7 Backup and recovery
Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ●Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ●f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. NOTE:If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, see the Using a Windows 7 operating system DVD (purchased separately) section. Using the Windows recovery tools To recover information you previously backed up: 1.Select Start > All Programs > Maintenance > Backup and Restore. 2.Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files. To recover your information using Startup Repair, follow these steps: CAUTION:Some Startup Repair options completely erase hard drive contents and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1.If possible, back up all personal files. 2.If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Computer. 3.If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating system loads. 4.Select Startup Repair. 5.Follow the on-screen instructions. NOTE:For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION:Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Windows 7 — Backup and recovery 137
To recover the original hard drive image using f11: 1.If possible, back up all personal files. 2.If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management. NOTE:If the HP Recovery partition has been deleted, the f11 restore option will not function. You must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately) if the Windows partition and the HP Recovery partition are not listed. For additional information, see the Using a Windows 7 operating system DVD (purchased separately) section. 3.If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4.Press f11 while the “Press ” for recovery” message is displayed on the screen. 5.Follow the on-screen instructions. 138 Chapter 7 Backup and recovery
Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION:Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 7 operating system DVD: NOTE:This process takes several minutes. 1.If possible, back up all personal files. 2.Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3.When prompted, press any keyboard key. 4.Follow the on-screen instructions. 5.Click Next. 6.Select Repair your computer. 7.Follow the on-screen instructions. After the repair is completed: 1.Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc. 2.Install the Hardware Enabling Drivers first, and then install Recommended Applications. Windows 8 — Backup and recovery In case of system failure or instability, the computer provides the following tools to recover your files: ●Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ●f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. NOTE:If you are unable to boot (start up) your computer and you cannot use the system repair media you previously created (select models only), you must purchase Windows 8 operating system media to reboot the computer and repair the operating system. For additional information, see Using the Windows recovery tools To recover information you previously backed up: ▲From the Start screen, type h, and then select Help and Support. To recover your information using Startup Repair, follow these steps: Windows 8 — Backup and recovery 139
CAUTION:Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1.If possible, back up all personal files. 2.If possible, check for the presence of the HP Recovery partition and the Windows partition. From the Start screen, type e, and then click File Explorer. – or – From the Start screen, type c, and then select Computer. NOTE:If the Windows partition and the HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). For additional information, see Using Windows 8 operating system media (purchased separately) on page 141. 3.If the Windows partition and the HP Recovery partition are listed, restart the computer. After Windows has loaded, press and hold the shift key while clicking Restart. 4.Select Troubleshoot, then select Advanced Options, and then select Automatic Repair. 5.Follow the on-screen instructions. NOTE:For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. From the Start screen, type h, and then select Help and Support. Using f11 recovery tools CAUTION:Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: 1.If possible, back up all personal files. 2.If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer. NOTE:If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 8 operating system media and the Driver Recovery media (both purchased separately). For additional information, see Using Windows 8 operating system media (purchased separately) on page 141. 3.If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4.Press f11 while the “Press for recovery” message is displayed on the screen. 5.Follow the on-screen instructions. 140 Chapter 7 Backup and recovery
Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION:Using a Windows 8 operating system media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate recovery using a Windows 8 operating system DVD: NOTE:This process takes several minutes. 1.If possible, back up all personal files. 2.Restart the computer, and then insert the Windows 8 operating system DVD into the optical drive before the Windows operating system loads. 3.When prompted, press any keyboard key. 4.Follow the on-screen instructions. After the repair is completed: 1.Eject the Windows 8 operating system media and then insert the Driver Recovery media. 2.Install the Hardware Enabling Drivers first, and then install Recommended Applications. Windows 8 — Backup and recovery 141
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT:Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE:During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE:You may be prompted for your permission or password when using Refresh. See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1.On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2.Click Settings. 3.Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4.Under Refresh your PC without affecting your files, select Get started, and follow the on- screen instructions. Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT:This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain. You can initiate this option by using the f11 key or from the Start screen. To use the f11 key: 1.Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.Select Troubleshoot from the boot options menu. 3.Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1.On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2.Click Settings. 142 Chapter 7 Backup and recovery