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HP DSS 5 User Manual

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    							Figure 2-2  Configuration Utility
    Remote Configuration Utility
    The Remote Configuration Utility is a version of the Configuration Utility that is designed to install and
    operate on a remote computer.
    Using the Remote Configuration Utility allows DSS configuration across the network.
    1.Launch the Configuration Utility.
    2.Click Another Computer.
    Figure 2-3  Remote Configuration Utility
    3.Type in the network name of the DSS server.
    4.Click OK.
    DSS Service
    The core component of the HP Digital Sending Software system of the HP Digital Sending Software is
    the service named "HP Digital Sending Software", typically called the "DSS service". This is the key
    component of the software that ties together all other components and enables the DSS system to
    function. The DSS service is implemented as a Windows System Service.
    ENWWComponents 13 
    						
    							Internally, the DSS service is divided into several subcomponents and has dependencies. The below
    figure shows this at a high level:
    Figure 2-4  DSS Service Architecture
    DSS-enabled device
    DSS-enabled devices are the HP MFPs, Digital Senders, or ScanJet products that support DSS.
    These devices allow end-users to make use of DSS functionality by scanning to the various
    destination types, using the address book etc. For a complete list of supported devices, see
    Supported devices on page 5.
    The firmware in these devices has a component built-in which enables use of DSS functionality. In
    Pre-FutureSmart products this is enabled through DSMP (Digital Sending Management Protocol). In
    HP's FutureSmart products this component has been replaced by a WS-* (Web Services Star) based
    interface.
    Since all DSS features must be supported by the device firmware, DSS 5.0 has a minimum firmware
    version requirement, which can be found here 
    Table 3-4 Device firmware requirements on page 28.
    Over time, as new features become available in DSS, it might be necessary to update the device
    firmware for compatibility. These changes will be documented in detail in the DSS release notes.
    I.R.I.S. OCR engine
    DSS uses I.R.I.S. OCR engine version 12 to provide Optical Character Recognition (OCR) and High
    Compression PDF functionality. The engine features Intelligent High Quality Compression (iHQC)
    technology™. The engine features Intelligent High Quality Compression (iHQC) technology™, and
    the ability to create searchable PDF/A documents.
    14 Chapter 2   Theory of operations ENWW 
    						
    							Figure 2-5  OCR engine
    The figure above shows the process flow for OCR processing in DSS. When DSS receives a job that
    requires OCR processing, it invokes the I.R.I.S. OCR engine using COM (Component Object Model).
    The image data/document is transferred together with control parameters, such as the required
    output file type. Once OCR processing is completed, the searchable document is passed back to
    DSS which delivers the document to the destination.
    DSS is a multi-threaded application and will launch multiple instances of the OCR engine when there
    are multiple jobs in the queue that require OCR processing. We refer to this as ‘parallel processing of
    OCR jobs’. This makes the OCR feature scalable, which means that average job processing times
    will be improved if the server's resources are improved. For instance, adding additional CPUs and
    more memory to the server will improve the average processing time of each OCR job when the
    server is processing multiple jobs simultaneously. This is a significant improvement over previous
    versions of DSS, where OCR processing was serial.
    Database
    DSS uses Microsoft SQL Server 2008 SP3 Express Edition to host the DSS database. The database
    is used to hold job logs, address books, event logs, and some configuration data.
    Microsoft SQL Server 2008 is a database management system (DBMS). Within the DBMS, DSS
    creates two databases for specific use by DSS, named as follows:
    ●DSS_Customer
    ●DSS_Machine
    The SQL Server 2008 database instance name is “HPDSS2008.”
    It is possible to configure DSS to use a DBMS other than Microsoft SQL Server 2008 SP3 Express
    Edition. If a different DBMS is specified during installation, DSS will not install SQL server on the local
    server. Even if the local database that DSS installs is used at first, the system can be configured later
    to use a different DBMS, but some data will be lost during the switch.
    ENWWComponents 15 
    						
    							Local Data Store
    The Local Data Store is the series of files located in the DSS installation directory, which is used to
    store the DSS configuration data, device information, and debug logs. This is also where the job
    queue resides.
    Table 2-1  Local Data Store – Technical Detail
    Technical detail
    Default installation folder: C:\Program Files (x86)\Hewlett-Packard\HP Digital Sending
    Software 5.0
    Default temporary jobs folder: \CustomerData\DSS\Jobs
    Configuration folder: \Product\DSS\Configuration
    NOTE:The temporary jobs folder can be configured to reside somewhere other than the default
    location. For information on changing the location of the temporary jobs folder, see 
    Changing the
    location of the Jobs Folder on page 25.
    Third-party tools
    As the name indicates, third party tools are not a part of the DSS system. However, they are
    mentioned here because third party tools are required to deliver some of the DSS functionality as
    listed here:
    ●LAN Fax. This feature requires a compatible LAN Fax product. DSS enables the functionality by
    providing a Fax interface at the Digital Sending-device and then passing the fax job along with
    an HPF file (metadata) to a watched folder.
    ●Internet Fax. This feature requires an Internet Fax server. DSS enables the functionality by
    providing a Fax interface at the Digital Sending-device and then sending out an e‑mail with the
    fax job attached.
    ●Workflow. One of the main ideas behind the Workflow feature is the ability to capture metadata
    at the Digital Sending-device and pass it on to a folder that is watched by a third party
    application. This application is then able to read the metadata and further process and route the
    job.
    ●Personal Address Book. This feature requires a Microsoft Exchange Server that supports HTTP
    connections.
    16 Chapter 2   Theory of operations ENWW 
    						
    							Understand DSS data structures
    The following describes the different types of data that makes up the DSS system and where they are
    stored.
    Table 2-2  DSS data
    Component Location Description
    Job logs Database Job logs for all devices are stored in the
    DSS database.
    Error logs Database and Windows Event Log The error logs show system events for
    information, warning and error
    conditions such as service stop and
    security audit.
    Debug logs [Install Path]\FileSystems\MachineData
    \LogsDSS maintains a set of debug log files.
    These files are designed to help HP
    support debug issues with the DSS
    service, such as crashes, hangs etc.
    DSS configuration settings [Install Path]\FileSystems\Product\DSS
    \ConfigurationConfiguration data used by DSS is
    stored in a series of files found in the
    Configuration folder. This data includes
    things like SMTP gateway settings,
    LDAP addressing settings, Workflow
    settings etc.
    Managed device Information   DSS maintains a list of all the devices it
    manages in a binary configuration file.
    This file also contains some basic
    information about the device, such as
    the hostname, device model etc.
    Device configuration settings Stored on the device All the device-specific configuration
    data is stored on the device itself. When
    required DSS will read back the data
    from the device, manipulate it and send
    it back.
    Configuration Utility UI ‘convenience’
    dataWindows Registry For usability the DSS Configuration
    Utility will remember entries made into
    selected list boxes, as well as the state
    of the Configuration Utility window when
    closed.
    Job data temporary storage \FileSystems
    \CustomerData\DSSLocation for the temporary storage of
    job data. This location can be
    configured to a location other than the
    default location. See 
    Temporary jobs
    folder on page 25.
    Understand licensing
    This section contains the following topics:
    ●
    Licensing requirements
    ●
    Trial license
    ●
    Auto-generate licenses
    ENWW Understand DSS data structures 17 
    						
    							●License activation and rehosting
    Licensing requirements
    DSS server software does not require a license to operate. A license seat is required for each device
    which is managed by DSS. Licenses can come in bundles of 1, 5, 10, 50, and 250 seats. Licenses
    can be combined in a DSS server in any combination up to 1000 seats.
    Trial license
    When DSS is first installed on a new server it comes with a sixty day, fifty seat trial license. If a
    purchased license is installed in DSS during the trial period, the trial license becomes invalid and only
    purchased licenses will work on that instance of DSS.
    When the trial period ends, if no purchased licenses have been added to DSS, the software is unable
    to manage or process any jobs from devices.
    Auto-generate licenses
    The HP 9200C Digital Sender and HP 9250C Digital Sender devices auto-generate licenses after
    being added to a DSS server. These are the only two DSS-enabled devices that auto-generate
    licenses.
    License activation and rehosting
    Purchase DSS licenses from HP or HP authorized resellers. Once purchased, the customer will
    receive documentation which includes the Entitlement Order Number (EON). Activate the DSS
    license in order to use it by locking the license to a server. DSS licenses are locked to servers by the
    server MAC address. The output from locking a license is a license key code which users type into
    the DSS user interface to enable DSS to use the license. The EON and the server MAC address are
    required to activate a license.
    From time to time it may be necessary for a customer to use a license on a server to which it is not
    currently locked. The process of changing the server to which a license is locked is called “rehosting.”
    Conduct DSS license activation and rehosting via the licensing website: 
    www.hp.com/software/
    licensing.
    For more details on the license activation and rehosting sequence of steps, see the white paper “DSS
    License Activation and Rehosting”. Access the white paper on the DSS support web site
    www.hp.com/support/dss5. Once at the website home page, click the “Documentation” link on the left
    hand side to find this white paper.
    18 Chapter 2   Theory of operations ENWW 
    						
    							Understanding DSS Address Books
    DSS can maintain several different address books to make available to the devices maintained by
    DSS. This section will explain the different types of address books and when the addresses from
    each are available to users at a device control panel.
    Address Book Manager
    The Address Book Manager, or ABM, is a feature within DSS that allows for the management of
    several of the DSS address books. It is started from the Addressing tab of the Configuration Utility.
    DSS Address Books
    Public Address Book
    Entries
    ●When a device is added to DSS, the device’s local address book entries are added.
    ●Entries can be made via the Address Book Manager
    Modify/Delete
    ●The Public address book can only be modified via the ABM
    Private Address Books
    Private address books are kept for specific users depending on the user’s signed-in status at the
    device. The “Private MFP Guest” address book is for user’s that are not signed-in, while “Private MFP
    User” address books are kept for each user that is signed-in.
    Entries
    ●When user’s at the device control panel type in new addresses and choose to save them, they
    are saved in the appropriate Private address book depending on their sign-in status.
    ●Entries can be made via the Address Book Manager
    Modify/Delete
    ●Entries can be made to Private address books via the ABM
    Personal Address Books
    Personal Address Books hold a signed-in user’s MicroSoft Outlook contacts. These are temporary
    address books only available while the signed-in user is accessing addresses, and then only when
    the system has been configured to collect the Outlook contacts.
    Entries
    ●From the Outlook contacts of a signed in user.
    Modify/Delete
    ●Personal address books are temporary and only maintained while a signed-in user is using the
    address book at the device control panel.
    ENWW Understanding DSS Address Books 19 
    						
    							Replicated LDAP Address Book
    DSS is capable of replicating address information from an LDAP server into the DSS database. This
    allows users to access these addresses via the DSS server instead of directly from the LDAP server
    at job creation time, offloading some load from the LDAP server to DSS. A replication schedule can
    be configured to collect addresses at regular intervals to keep the replicated data synchronized with
    the LDAP server data.
    Entries
    ●Only via the replication mechanism that can be configured and run from the Addressing tab in
    the Configuration Utility.
    Modify/Delete
    ●The LDAP addresses can be cleared from the DSS database using the Clear LDAP Cache
    button on the Addressing tab of the Configuration Utility.
    Accessing the Address Books from the device control panel
    Addresses become available to a user at the device control panel when they click the address book
    icon while creating e-mail or fax jobs. Which DSS address book are available to a user at the device
    control panel depend on the user’s signed-in status, the device type (FutureSmart versus pre-
    FutureSmart), and the address book view selection made by the user.
    When using address books from the device, the user has the option of selecting an address book
    view. An example of the selections is shown below:
    Figure 2-6  Address book view example
    The tables below show which DSS address books are available based on View, sign-in status, and
    device type.
    Table 2-3  Accessing Address Books form a FutureSmart MFP
    View Non Signed-In user Signed-in User
    All View Public + LDAP + Private MFP
    GuestPublic + LDAP + Private MFP User + Personal (when configured) + Private
    MFP Guest
    20 Chapter 2   Theory of operations ENWW 
    						
    							Table 2-3  Accessing Address Books form a FutureSmart MFP (continued)
    View Non Signed-In user Signed-in User
    Local View Private MFP Guest Private MFP Guest
    Personal View Private MFP User + Personal MFP User
    Table 2-4  Accessing Address Books from a pre-FutureSmart MFP
    View Non Signed-In user Signed-in User
    All View Public + LDAP + Private MFP
    GuestPublic + LDAP + Private MFP User + Personal (when configured) + Private
    MFP Guest
    Local View Private MFP Guest  
    Personal View Private MFP User + Personal MFP User
    ENWW Understanding DSS Address Books 21 
    						
    							22 Chapter 2   Theory of operations ENWW 
    						
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