HP DSS 5 User Manual
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HP DIGITAL SENDING SOFTWARE 5.0 System Administrator Guide

HP Digital Sending Software 5.01 System Administrator Guide

Copyright © 2013 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting anadditional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 3, 5/2013 Trademarks Microsoft®, Windows®, Windows NT®, Windows® XP, Windows Vista® are U.S. registered trademarks of Microsoft Corporation. Pentium® is a trademark of Intel Corporation in the U.S. and other countries. UNIX® is a registered trademark of The Open Group.

Table of contents 1 Introduction to Digital Sending .......................................................................................................................... 1 Digital sending overview ....................................................................................................................... 2 Introduction to DSS .............................................................................................................................. 3 Advantages of DSS ............................................................................................................. 3 Features overview ............................................................................................................... 3 Supported devices ............................................................................................................... 5 Embedded Digital Sending vs DSS ...................................................................................................... 6 Differences ........................................................................................................................... 6 DSS vs Web Jetadmin ......................................................................................................................... 9 2 Theory of operations ....................................................................................................................................... 11 Components ....................................................................................................................................... 12 Configuration Utility ............................................................................................................ 12 Remote Configuration Utility ............................................................................. 13 DSS Service ...................................................................................................................... 13 DSS-enabled device .......................................................................................................... 14 I.R.I.S. OCR engine ........................................................................................................... 14 Database ........................................................................................................................... 15 Local Data Store ................................................................................................................ 16 Third-party tools ................................................................................................................. 16 Understand DSS data structures ........................................................................................................ 17 Understand licensing .......................................................................................................................... 17 Licensing requirements ...................................................................................................... 18 Trial license ........................................................................................................................ 18 Auto-generate licenses ...................................................................................................... 18 License activation and rehosting ....................................................................................... 18 Understanding DSS Address Books .................................................................................................. 19 Address Book Manager ..................................................................................................... 19 DSS Address Books .......................................................................................................... 19 Public Address Book ......................................................................................... 19 Private Address Books ...................................................................................... 19 Personal Address Books ................................................................................... 19 ENWWiii

Replicated LDAP Address Book ....................................................................... 20 Accessing the Address Books from the device control panel ........................... 20 3 Installation and configuration .......................................................................................................................... 23 Planning the DSS deployment ........................................................................................................... 24 System and environment requirements ............................................................................. 24 Software requirements ...................................................................................... 24 Temporary jobs folder ....................................................................................... 25 Changing the location of the Jobs Folder ......................................... 25 Hardware requirements ..................................................................................... 26 Device firmware requirements .......................................................................... 28 Multiple DSS servers ......................................................................................... 29 Port requirements .............................................................................................. 30 Ports used ........................................................................................ 30 DSS Address Book access for FutureSmart devices ....................... 31 Summary .......................................................................................... 32 System security requirements for using DSS .................................................................... 32 Security to start the Configuration Utility ........................................................... 32 Permissions needed to run DSS with full functionality ...................................... 32 Device credentials for FutureSmart devices ..................................................... 33 FutureSmart device accounts and credentials ................................. 33 DSS configuration and use of FutureSmart device credentials ........ 34 Installation .......................................................................................................................................... 37 Pre-installation checklist .................................................................................................... 37 Installer screens and options ............................................................................................. 37 Configuration ...................................................................................................................................... 45 Configuration Utility ............................................................................................................ 45 Licensing ............................................................................................................................ 46 Add licenses ...................................................................................................... 46 Remove licenses ............................................................................................... 47 Auto-generated licenses ................................................................................... 48 Backup and Restore .......................................................................................................... 49 Backup .............................................................................................................. 49 Restore .............................................................................................................. 50 Device management .......................................................................................................... 50 Add and remove devices ................................................................................... 52 Device configuration .......................................................................................... 54 Understanding the Device List icons ................................................................. 55 Device grouping ................................................................................................ 56 Authentication .................................................................................................................... 57 Configure DSS .................................................................................................. 57 ivENWW

Authentication methods .................................................................... 57 Configure the Device ......................................................................................... 63 General Device configuration ............................................................................................ 63 General subtab .................................................................................................. 64 Addressing subtab ............................................................................................ 65 Log subtab ........................................................................................................ 66 Preferences subtab ........................................................................................... 66 Send to Folder ................................................................................................................... 67 Configure DSS .................................................................................................. 67 Configure the Device ......................................................................................... 71 Send to E‑mail ................................................................................................................... 71 Configuration overview ...................................................................................... 71 Configure DSS .................................................................................................. 71 Configure the Device ......................................................................................... 74 Send to Fax ....................................................................................................................... 74 Configuration overview ...................................................................................... 74 Analog fax ......................................................................................... 75 Digital fax .......................................................................................... 75 Configure DSS .................................................................................................. 75 Internet fax ........................................................................................ 75 LAN fax ............................................................................................. 77 Configure the Device ......................................................................................... 78 Send to Workflows ............................................................................................................. 78 Configuration overview ...................................................................................... 78 Workflow organizational structures ................................................... 79 Configure DSS .................................................................................................. 79 Configure the menu structure (groups, menus, and forms) .............. 80 Configure the Device ......................................................................................... 89 Addressing ......................................................................................................................... 90 Address Book Manager ..................................................................................... 90 Importing addresses using the Address Book Manager ................... 91 Configuring address books on the Addressing tab ........................... 91 Personal address books .................................................................................... 95 Exchange contacts ............................................................................................ 95 Guest address book .......................................................................................... 96 Public address book .......................................................................................... 96 LDAP replication ............................................................................................... 96 LDAP filters ....................................................................................................... 96 Configure DSS for Windows Active Directory Services .................................... 97 Configure Authentication .................................................................. 97 Configure Addressing ....................................................................... 98 ENWWv

DSS templates ................................................................................................................... 99 Create a template ............................................................................................ 100 Use the Template Configuration tab to manage templates ............................. 101 Template groups ............................................................................. 102 Template list ................................................................................... 104 Apply a template ............................................................................................. 105 External Database Configuration ..................................................................................... 106 4 Support and troubleshooting ......................................................................................................................... 107 Obtaining support ............................................................................................................................. 108 HP Customer Care service and support .......................................................................... 108 Finding documentation and other supporting information ................................................ 108 Using Internet support ..................................................................................................... 108 DSS error messages ........................................................................................................................ 109 Index ................................................................................................................................................................. 111 viENWW

1 Introduction to Digital Sending This chapter contains the following topics: ● Digital sending overview ● Introduction to DSS ● Embedded Digital Sending vs DSS ● DSS vs Web Jetadmin ENWW1

Digital sending overview HP Digital Sending technology offers a fast, simple, and reliable way to capture valuable information from paper-based documents and convert it to a digital format, which can be further processed and routed to a number of different destinations. Routing destinations include, but are not limited to, the following: ●Network folders ●E‑mail ●FTP sites ●Fax ●Microsoft SharePoint® The digital file types available include, but are not limited to, the following: ●JPEG ●TIFF ●PDF ●Searchable PDF/A Optical Character Recognition and Compression are also available offering a wide range of digital file types of varying sizes and quality that the user can select to meet their needs. Additional data, or metadata, can also be specified and routed along with the scanned images as a method for enabling more complex workflows. Digital Sending is available from most HP Multifunction devices, the Digital Sender line of products, and some HP Enterprise Scanners. These products offer a wide range of digital sending capability "out of box" via the product firmware. This out of box functionality is referred to as embedded digital sending. The functions available via embedded digital sending varies by product. See Table 1-1 Feature comparison on page 6 for more information. The digital sending functionality which is provided in the device firmware can be extended with the server based HP Digital Sending Software (DSS). Some features DSS adds to embedded digital sending are shared address books, secure e‑mail, a single point for e‑mail routing, and Optical Character Recognition (OCR). 2 Chapter 1 Introduction to Digital Sending ENWW