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HP Deskjet F4240 User Manual

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Page 111

Solution 2: Check the print quality setting 
Solution: Check the quality setting. Use a higher quality setting to increase the 
amount of ink used for printing.
NOTE: For maximum dpi resolution, go to the Advanced tab, and then select 
Enabled  from the Maximum dpi drop-down list. For more information, see Print
using Maximum dpi.
For more information, see: 
•Change the print speed or quality 
•Print using Maximum dpi 
•Make a Fast copy 
Cause: The print quality setting was set to low. 
If this did not...

Page 112

self-test report shows a problem, clean the print cartridges. If the problem persists, 
you might need to replace the print cartridges. 
For more information, see: 
•Print cartridge troubleshooting
•Print a self-test report 
Cause: The print cartridges needed to be cleaned or there was insufficient ink.
Printouts are faded or have dull colors
Try the following solutions if the colors in your printout are not as bright and intense as 
you expected. 
•Solution 1: Check the print settings 
•Solution 2:...

Page 113

NOTE:There is no problem with the ink supplies and replacing the print 
cartridges is unnecessary.
For more information, see: 
•Recommended papers for printing and copying 
•Information on paper 
Cause: The wrong kind of paper was loaded in the input tray. 
If this did not solve the issue, try the next solution.
Solution 3: If you are making a copy, place a protective sheet on the glass 
Solution: If you are making a copy, try placing one or more clear plastic sheet 
protectors directly on the glass, and...

Page 114

Cause:The print cartridges needed to be cleaned or there was insufficient ink.
Printouts seem blurry or fuzzy
Try the following solutions if your printout is smudged or unclear.
NOTE:There is no problem with the ink supplies and replacing the print cartridges 
is unnecessary.
TIP: After reviewing the solutions in this section, you can go to HPs support Web 
site to see if there is additional troubleshooting help. For more information, go to:
www.hp.com/support .
•Solution 1: Check the print settings...

Page 115

Solution:HP recommends that you use HP Advanced Papers or any other paper 
type that is appropriate for the product. 
Always make sure the paper you are printing on is flat. For best results when printing 
images, use HP Advanced Photo Paper. 
Store photo media in its original packaging inside a resealable plastic bag on a flat 
surface in a cool, dry place. When you are ready to print, remove only the paper you 
plan to use immediately. When you have finished printing, return any unused photo
paper to...

Page 116

Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout. 
•Solution 1: Print on a page of plain paper 
•Solution 2: Wait while the ink dries 
Solution 1: Print on a page of plain paper 
Solution: Print one or several pages of plain paper to soak up any excess ink in 
the product. 
To remove excess ink using plain paper 
1. Load several sheets of plain paper in the input tray. 
2. Wait five minutes. 
3. Print a document with little or no text....

Page 117

Cause:There was not enough paper in the input tray.
The text edges are jagged 
Try the following solutions if the text in y our printouts is not sharp and the edges are 
rough.
NOTE: There is no problem with the ink supplies and replacing the print 
cartridges is unnecessary.
Solution: Use TrueType or OpenType fonts to ensure that the product is able to 
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon. 
Some software applications offer custom fonts that have jagged edges...

Page 118

Cause:A stack of envelopes was loaded incorrectly. 
If this did not solve the issue, try the next solution.
Solution 2: Load a different type of envelope
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps 
or windows. 
Cause: The wrong type of envelope was loaded.
Borderless printing produces unexpected results
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem,...

Page 119

The product is not responding
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Wait for the product to finish other tasks 
•Solution 2: Check for a paper jam 
•Solution 3: Load more paper in the input tray
•Solution 4: Check for a print carriage stall 
•Solution 5: Check the cable connections to the...

Page 120

Solution 4: Check for a print carriage stall 
Solution: Turn off the product. Lower the input tray, open the front access door, 
and remove any objects that are blocking the print carriage (including any packing 
materials), and then turn on the product.
For more information, see:
The print carriage is stalled 
Cause: The print carriage has stalled. 
If this did not solve the issue, try the next solution.
Solution 5: Check the cable connections to the product
Solution: If the product is not properly...
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