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HP Deskjet F4240 User Manual

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Page 131

If this did not solve the issue, try the next solution.
Solution 3: Wait for the product to finish other tasks 
Solution: Check the On light. If it is blinking, the product is busy. 
If the product is performing another task su ch as printing or scanning, your copy job 
will be delayed until the product completes the current task. 
Cause: The product was busy with another task. 
If this did not solve the issue, try the next solution.
Solution 4: Make sure the paper loaded is recognized by the product...

Page 132

Solution 1: Place the original correctly on the glass 
Solution: Load your original print side down on the right front corner of the glass.
Cause:The original was placed incorrectly on the glass. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the scanner glass
Solution: Clean the scanner glass and make sure that there are no foreign 
materials adhering to it. 
For more information, see Clean the glass . 
Cause: The scanner glass was dirty, causing the product to include an...

Page 133

The printout is blank
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Place the original correctly on the glass 
•Solution 2: Check the ink levels in the print cartridges 
Solution 1: Place the original correctly on the glass 
Solution: Load your original print side down on the right front corner of the...

Page 134

A borderless copy has white space around the edges
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Resize the image 
•Solution 2: Use photo paper 
Solution 1: Resize the image 
Solution: When you make a borderless copy of a very small original, the product 
enlarges the original up to a maximum...

Page 135

Scan fails
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Make sure your computer is turned on 
•Solution 2: Make sure your computer is connected to the product by a USB cable 
•Solution 3: Make sure the HP Photosmart Software is installed on your computer
•Solution 4: Make sure the HP Photosmart...

Page 136

Cause:The HP Photosmart Software was not running on your computer. 
If this did not solve the issue, try the next solution.
Solution 5: Make sure you have sufficient computer memory
Solution: Close all applications that are not in use. This includes applications that 
run in the background, such  as screen savers and virus checkers. If you turn off your 
virus checker, remember to turn it back on after you finish your scan. 
If this problem occurs frequently, or if  you encounter memory problems while...

Page 137

Cause:The original was placed incorrectly on the glass.
Scanned image is incorrectly cropped 
Solution: The autocropping feature in the software crops anything that is not part 
of the main image. Sometimes this might not be what you want. In that case, turn off 
autocropping in the software and crop the scanned image manually, or not at all. 
Cause: The software was set to automatically crop scanned pictures.
Scanned image has incorrect page layout 
Solution: Turn off autocropping in the software to...

Page 138

Solution 1: Make sure that the brightness is set appropriately in the software 
Solution: Adjust the brightness in the software, and then rescan the original. 
To adjust the brightness 
1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the 
Tools  panel. 
2. Adjust the brightness indicators. 
Cause: The brightness was not set correctly in the software. 
If this did not solve the issue, try the next solution.
Solution 2: Make sure that the glass and the back of the document lid are...

Page 139

This section contains the following topics: 
•Flashing lights 
•Product messages 
•File messages 
•General user messages
•Paper messages
•Power and connection messages 
•Print cartridge messages
Flashing lights
The lights on the produch flash in special sequences to inform you about various error 
conditions. Refer to the following table for information on solving your error condition
based on which lights are on or blinking on the product.
On lightResume lightCheckPrint Cartridge lights
PaperSelectio n...

Page 140

On lightResume lightCheckPrintCartridgelights
PaperSelection lights
DescriptionSolution
OnOffBothblinkingCurrentselection On, 
Others Off
The print cartridgesare missing or notseated correctly.
Install or remove andreinsert printcartridges.
The print cartridgemight be defective.1. Remove the black printcartridge. 
2. Close the print cartridge door. 
3. Check the On light.
•If the  On light blinks, replace the tri-color print cartridge.
•If the  On light remainssteadily lit,replace theblack...
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