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HP DeskJet F2180 User Manual

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Page 101

to the Check Paper and Check Print Cartridge lights on the control panel of the HP All- 
in-One. 
For more information, see:
Load full-size paper
Printouts or copies are slanted or skewed
Cause: The paper is not feeding properly or is loaded incorrectly. 
Solution: Make sure the paper is loaded correctly. 
For more information, see:
Load full-size paper
Cause: More than one type of paper is loaded in the input tray. 
Solution: Load only one type of paper at a time.
Print troubleshooting
Use this section...

Page 102

Cause:The wrong type of envelope is loaded. 
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps 
or windows.
Borderless printing produces unexpected results 
Cause: Printing a borderless image from a non-HP software application produces 
unexpected results. 
Solution: Try printing the image from the photo imaging software that came with 
the HP All-in-One.
Cause: Use of inappropriate media. 
Solution: To print a borderless image, use 10 x 15 cm (4 x 6 inch) HP Premium 
Plus...

Page 103

Solution:Load paper in the input tray. 
For more information, see:
Load full-size paper
Cause: The print carriage has stalled. 
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print 
carriage (including any packing materials), and then turn the HP All-in-One on again.
Cause: The computer is not communicating with the HP All-in-One. 
Solution: If the HP All-in-One is not properly connected to the computer, 
communication errors can occur. Make sure the USB cable is connected...

Page 104

the HP All-in-One and plugged into a power outlet. Press the On button to turn on the 
HP All-in-One.
Cause: The HP All-in-One experienced an error. 
Solution: Turn the HP All-in-One off, and then unplug the power cord. Plug the 
power cord back in, and then press the  On button to turn on the HP All-in-One.
Cause:The status of the printer driver has changed. 
Solution: The printer driver status might have changed to either offline or stop 
printing . 
To check the printer driver status 
1. In the HP...

Page 105

the HP All-in-One and plugged into a power outlet. Press the On button to turn on the 
HP All-in-One.
Cause: The HP All-in-One is busy with another task. 
Solution: If the HP All-in-One is performing another task such as copying or 
scanning, your print job will be delayed until the HP All-in-One completes the current 
task. 
Some documents take a long time to print. If nothing has printed several minutes after 
you sent a print job to the HP All-in-One, check your computer to see if there are any...

Page 106

Solution:Clear the paper jam. 
For more information, see:
Clear paper jams
Cause: The print carriage has stalled. 
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print 
carriage (including any packing materials), and then turn the HP All-in-One on again.
Cause: The HP All-in-One is out of paper. 
Solution: Load paper in the input tray. 
For more information, see:
Load full-size paper
The pages in my document came out in the wrong order 
Cause: The print settings are set to...

Page 107

Make sure the margin settings for the document do not exceed the printable area of 
the HP All-in-One. 
To check your margin settings 
1. Preview your print job before sending it to the HP All-in-One. 
2. Check the margins. 
The HP All-in-One uses the margins you have set in your software application, 
as long as they are greater than the minimum margins the HP All-in-One supports. 
3. Cancel the print job if the margins are not satisfactory, and then adjust the margins 
in your software application....

Page 108

Text or graphics are cut off at the edge of the page 
Cause: The margins are not set correctly in your software application. 
Solution: Make sure the margin settings for the document do not exceed the 
printable area of the HP All-in-One. 
To check your margin settings 
1. Preview your print job before sending it to the HP All-in-One. 
2. Check the margins. 
The HP All-in-One uses the margins you have set in your software application, 
as long as they are greater than the minimum margins the HP...

Page 109

Solution:Check the estimated ink levels remaining in the print cartridges. If the 
print cartridges are low or out of ink, you might need to replace the print cartridges. 
If there is ink remaining in the print cartridges, but you are still noticing a problem, 
print a self-test report to determine if there is a problem with the print cartridges. If the
self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges. 
For more...

Page 110

For more information, see:
Replace the print cartridges
Ink is spraying the inside of the HP All-in-One when I print a photo 
Cause: The borderless print settings require photo paper to be loaded in the input 
tray. You are using the wrong paper type. 
Solution: Make sure you load photo paper in the input tray before you print a 
borderless print job.
Copy troubleshooting
Use this section to solve these copy problems: 
•Nothing happens when I try to copy 
•Parts of the original do not appear or are cut...
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