HP DeskJet F2180 User Manual

Solution:Close all applications that are not in use. This includes applications that 
run in the background, such  as screen savers and virus checkers. If you turn off your 
virus checker, remember to turn it back on after you finish your scan. 
If this problem occurs frequently, or if  you encounter memory problems while using 
other applications, you might need to add more memory to your computer. See the
user guide that came with your computer for more information.
Cause: For scanning, there must be...

•Paper jam, misfeed or blocked carriage 
•Paper mismatch
•Wrong paper width 
Cannot load paper from input tray 
Cause: There is not enough paper in the input tray. 
Solution: If the HP All-in-One is out of paper or there are only a few sheets 
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job, press the Resume button, which is located next...

Cause:The print carriage is blocked. 
Solution: Turn the HP All-in-One off, remove any objects that are blocking the print 
carriage (including any packing materials), and then turn the HP All-in-One on again.
Paper mismatch 
Cause: The print setting for the print job does not match the paper type or size 
loaded in the HP All-in-One. 
Solution: Change the print setting or load the appropriate paper in the input tray. 
For more information, see:
•Set the paper type for printing 
•Choose papers for...

Solution:If the HP All-in-One is not properly connected to the computer, 
communication errors can occu r. Make sure the USB cable is securely connected to 
the HP All-in-One and the computer, as shown below.
For more information, see:
Communication problems over a USB connection
Communication test failed 
Cause: The HP All-in-One is turned off. 
Solution: Look at the On light located on the front of the HP All-in-One. If it is not 
lit, the HP All-in-One is turned off. Make sure the power cord is firmly...

For more information, see:
Communication problems over a USB connection
Improper shutdown 
Cause: The last time the HP All-in-One was used, it was not turned off properly. If 
the HP All-in-One is turned off by turning  off the switch on a power strip or by using 
a wall switch, the device can be damaged. 
Solution: Press the On button located on the control panel of the HP All-in-One to 
turn the device on and off.
Two-way communication lost 
Cause: The HP All-in-One is turned off. 
Solution: Look at...

Print cartridge messages
The following is a list of print cartridge error messages: 
•Low on ink 
•Need alignment or alignment failed 
•Print cartridge is missing, incorrectly installed, or not intended for your device 
•Printing in ink-backup mode
•Print cartridge is faulty or not installed properly 
Low on ink 
Cause: One or both print cartridges might be out of ink. 
Solution: Check the estimated ink levels remaining in the print cartridges. If the 
print cartridges are low or out of ink, you might...

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not 
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Remove and then reinsert the print cartridges. Verify that they are fully inserted and 
locked in place.
Cause: The contacts on the print cartridge are not touching the contacts in the print 
carriage. 
Solution: Remove and then reinsert the print...

To find support and warranty information, go to the HP Web site at www.hp.com/
support. If prompted, choose your country/region, and then click Contact HP for 
information on calling for technical support. 
For more information, see:
Align the print cartridges
Print cartridge is missing, incorrectly installed, or not intended for your device
Cause: The print cartridge is missing. 
Solution: One or both of the print cartridges is missing. Remove and reinsert the 
print cartridges and verify that they are...

Cause:One or both of the print cartridges are not installed or are installed 
incorrectly. 
Solution: Remove and then reinsert the print cartridges. Verify that they are fully 
inserted and locked in place. 
If the problem persists, clean the copper-colored contacts of the print cartridges.
For more information on print cartridges, see Print cartridge troubleshooting .
Cause:The print cartridge is defective or not intended for use in this device. 
Solution: To find support and warranty information, go to...

Solution: 
To resolve the problem 
1. Open the print cartridge door. 
2. Do one of the following: 
• If an error message is displayed on screen, remove the print cartridge that is 
named in the error message. Go to step 3. 
• If an error message is not displayed, remove and reinstall each print cartridge 
and close the print cartridge door. 
If the Check Print Cartridge light is not flashing, the problem is solved. 
If the Check Print Cartridge light is flashing, go to step 4. 
3. Reinstall the print...