HP Deskjet D4360 User Manual
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HP Deskjet D4300 Printer series HP Photosmart Software Help
© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HPs commitment toproduct accessibility, visit HPs Web site at: www.hp.com/accessibility.
Contents 1Welcome....................................................................................................................................6 2 Special features........................................................................................................................8 3 Get started The printer at a glance................................................................................................................9 Buttons and lights.....................................................................................................................10 Power button and light........................................................................................................11 Cancel button.....................................................................................................................11 Resume button and light.....................................................................................................12 Print Cartridge Status lights................................................................................................12 Front USB port lights..........................................................................................................14 Paper trays...............................................................................................................................14 Unfold the paper trays........................................................................................................15 Input tray.............................................................................................................................16 Paper guide........................................................................................................................16 Output tray..........................................................................................................................16 Fold the paper trays............................................................................................................17 Print cartridges..........................................................................................................................18 Use print cartridges.............................................................................................................19 Replace print cartridges......................................................................................................19 Ink-backup mode......................................................................................................................19 Ink-backup mode output.....................................................................................................20 Exit ink-backup mode.........................................................................................................20 4 Connect the printer USB..........................................................................................................................................21 5 Print photos using the front USB port About the front USB port..........................................................................................................22 Print photos from the front USB port........................................................................................22 About the front USB port lights.................................................................................................23 6 Print photos Print borderless photos.............................................................................................................25 Print photos with a border.........................................................................................................27 HP Real Life Technologies photo fix........................................................................................29 Photo print cartridge.................................................................................................................30 Advanced color settings...........................................................................................................30 Exif Print...................................................................................................................................31 Store and handle photo paper..................................................................................................31 Save money and ink when printing photos...............................................................................32 Share photos with friends and family........................................................................................32 Other photo projects.................................................................................................................32 1 Contents
7 Print other documents Print e-mail................................................................................................................................34 Print documents........................................................................................................................35 Print letters................................................................................................................................36 Print envelopes.........................................................................................................................37 Print postcards..........................................................................................................................38 Print hagaki cards ....................................................................................................................39 Print index cards and other small media..................................................................................40 Print labels................................................................................................................................41 Print transparencies..................................................................................................................42 Print brochures.........................................................................................................................43 Print greeting cards..................................................................................................................44 Print booklets............................................................................................................................44 Print posters..............................................................................................................................46 Print iron-on transfers...............................................................................................................47 8 Printing tips Print a test page.......................................................................................................................49 Printing shortcuts......................................................................................................................49 Create printing shortcuts....................................................................................................50 Delete printing shortcuts.....................................................................................................50 Fast/Economical printing..........................................................................................................51 General Everyday printing........................................................................................................51 Presentation printing.................................................................................................................51 Select a paper type...................................................................................................................51 Select a specific paper type................................................................................................51 Change the print speed or quality.............................................................................................52 View the print resolution...........................................................................................................52 Maximum dpi............................................................................................................................52 Print in grayscale......................................................................................................................53 Set the page order....................................................................................................................53 Set a custom paper size...........................................................................................................54 Print multiple pages on a single sheet of paper........................................................................55 Resize a document ..................................................................................................................55 Print preview.............................................................................................................................56 Two-sided printing....................................................................................................................56 Bound two-sided documents....................................................................................................57 Print a Web page......................................................................................................................58 9 Printer software Make the HP Deskjet the default printer...................................................................................60 Set default print settings...........................................................................................................60 Printer Properties dialog box....................................................................................................61 Whats This? help.....................................................................................................................62 Download printer software updates..........................................................................................62 2 Contents
10 Maintenance Install print cartridges...............................................................................................................63 Choose the right print cartridges........................................................................................63 Selection numbers..............................................................................................................64 Printing with one print cartridge..........................................................................................64 Installation instructions.......................................................................................................64 Align print cartridges.................................................................................................................66 Automatically clean print cartridges..........................................................................................66 Calibrate print quality................................................................................................................67 View estimated ink levels.........................................................................................................67 Maintain the printer body..........................................................................................................68 Remove ink from your skin and clothing...................................................................................68 Manually clean print cartridges.................................................................................................68 Maintain print cartridges...........................................................................................................69 Print cartridge storage and handling...................................................................................70 Print cartridge protector......................................................................................................70 Printer Toolbox.........................................................................................................................71 11 Shop for ink supplies ............................................................................................................72 12 Troubleshooting Error messages........................................................................................................................73 Print cartridge error messages...........................................................................................73 Incorrect print cartridge or print cartridge missing........................................................73 Print cartridge problem message..................................................................................74 Print cartridge carriage is stuck....................................................................................74 Paper Mismatch or Paper Size message......................................................................76 Out of paper........................................................................................................................77 There was an error writing to USB port..............................................................................77 Two-way communication cannot be established or Printer not responding.......................77 Installation problems.................................................................................................................77 Printer lights are on or flashing.................................................................................................80 Power light is flashing ........................................................................................................80 Resume light is flashing......................................................................................................81 Both Power and Resume lights are flashing.......................................................................81 Print Cartridge Status lights are on or flashing...................................................................82 Front USB port lights are flashing.......................................................................................83 Printer does not print................................................................................................................83 Verify the following.............................................................................................................83 Check the printer lights.......................................................................................................83 Unable to print....................................................................................................................83 If the printer still does not print...........................................................................................89 Document prints slowly.............................................................................................................89 Print cartridge problems...........................................................................................................90 Resolving print cartridge error messages...........................................................................90 Print cartridge carriage is stalled........................................................................................93 Paper problems........................................................................................................................96 Paper jam...........................................................................................................................96 Out of paper........................................................................................................................98 Printer prints on multiple sheets at once..........................................................................102 Contents 3 Contents
Photos do not print correctly...................................................................................................102 Check the paper tray........................................................................................................102 Check the printer properties.............................................................................................103 Part of the photo is faded.................................................................................................103 Fading occurs on the edges of a photo......................................................................103 Fading occurs near the edges of a photo...................................................................104 Problems with borderless documents.....................................................................................104 Borderless printing guidelines..........................................................................................104 Part of the photo is faded.................................................................................................105 Fading occurs on the edges of a photo......................................................................105 Fading occurs near the edges of a photo...................................................................106 Photo has an unwanted border........................................................................................106 For most paper types..................................................................................................106 For photo paper with a tear-off tab.............................................................................107 Print quality is poor.................................................................................................................108 Wrong, inaccurate, or bleeding colors..............................................................................108 Ink is not filling the text or graphics completely................................................................111 The printout has a horizontal band of distortion near the bottom of a borderless print...................................................................................................................................112 Printouts have horizontal streaks or lines.........................................................................113 Printouts are faded or have dull colors.............................................................................115 Printouts seem blurry or fuzzy..........................................................................................116 Printouts are slanted or skewed.......................................................................................117 Ink streaks on the back of the paper................................................................................117 Document is misprinted..........................................................................................................119 Front USB port problems........................................................................................................120 If you continue to have problems............................................................................................121 A HP support Ink cartridge warranty information..........................................................................................122 Support process.....................................................................................................................122 HP support by phone..............................................................................................................122 Phone support period.......................................................................................................123 Placing a call....................................................................................................................123 After the phone support period.........................................................................................123 B Technical information Printer specifications..............................................................................................................124 Notice to Windows 2000 users...............................................................................................124 4 Contents
Environmental product stewardship program.........................................................................124 Paper use.........................................................................................................................125 Plastics.............................................................................................................................125 Material safety data sheets...............................................................................................125 Recycling program............................................................................................................125 HP inkjet supplies recycling program...............................................................................125 Energy Star® notice.........................................................................................................125 Disposal of waste equipment by users in private households in the European Union................................................................................................................................127 Regulatory notices..................................................................................................................127 FCC statement..................................................................................................................128 Notice to users in Korea...................................................................................................128 VCCI (Class B) compliance statement for users in Japan................................................129 Notice to users in Japan about the power cord................................................................129 Toxic and hazardous substance table..............................................................................129 HP Deskjet D4300 Printer series declaration of conformity..............................................130 Index............................................................................................................................................131 Contents 5 Contents
1 Welcome Welcome to the HP Deskjet D4300 Printer series Help. This guide primarily explains how to use your computer and the printer together. For more information on transferring photos from digital cameras and other USB devices to your computer using the printer, see the following table and select an appropriate topic. You can also use the table of contents pane on the left to locate information. If you are using the product with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users. NOTE:For information about installing the software, see the Setup Guide that came with the printer. SectionDescription Special featuresLearn about some of the printers special features. Get startedLearn how to operate the printer and use and replace the print cartridges. USBLearn how to connect the printer to your computer. Print photos using the frontUSB portLearn how to use the front USB port on the printer to transfer and print photos from a digital camera. Print photosLearn how to print photos, adjust the appearance of photos before you print, install a photo print cartridge, store and handle photo paper, and share photos with friends and family. Print other documentsLearn how to print a variety of documents, including e-mail, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on media. Printing tipsLearn how to use printing shortcuts, select a paper type, change the print resolution, set the page order, print multiple pages on a single sheet, preview a document, and use two-sided printing. Printer softwareLearn how to make the HP Deskjet the default printer, set default print settings, and download printer software updates. MaintenanceLearn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink stains. HP supportFind out how to contact HP support. 6Welcome Welcome
SectionDescription TroubleshootingFind a solution to a hardware or software problem. Shop for ink suppliesLearn how to order supplies for the printer. Printer specificationsLearn about the paper capacity, requirements, and other specifications for the printer. HP inkjet supplies recyclingprogramFind out how to recycle print cartridges. (continued) Welcome 7 Welcome