HP DeskJet D4263 User Manual

Print Cartridge Status lights are on or flashing
The printer has two print cartridge status lights.
1.The left status light represents the tri-color print cartridge, which is installed in the left
side of the print cartridge cradle.
2.The right status light represents the black or the photo print cartridge. One of these
print cartridges is installed in the right side of the print cartridge cradle. For more
information, see 
Photo print cartridge.
If one or both Print Cartridge Status lights are on and...

Front USB port lights are flashing
If the front USB port lights are flashing, follow the instructions in Front USB port lights are
flashing.
Printer does not print
•Verify the following
•
Check the printer lights
•
Check the printer cable connection
•
Clear the print queue
•
Printer is stalled
•
If the printer still does not print
Verify the following
Verify the following conditions if the printer is not printing:
• The printer is connected to the power source.
• The cable connections are secure.
• The...

• If you are connecting the printer through a USB hub, make sure the hub is turned on.
If the hub is on, try connecting the printer directly to your computer.
• Try connecting the USB cable to another USB port on your computer. After you check
the connections, try restarting your computer. Turn your printer off and then on again.
NOTE:For best printing performance, use a USB 2.0 compatible cable.
Clear the print queue
Cause:When you start a print job, it is sent to a list called the “print queue.” If...

If there are no loose or broken parts, follow these steps:
1.Check for and remove any obstacles, such as packing tape or materials, that prevent
the print cartridges from moving back and forth.
2.Make sure the print cartridges are installed securely in the print cartridge cradle.
For more information, see 
Installation instructions.
3.Make sure the tri-color print cartridge is installed in the left side of the cradle and the
black or photo print cartridge is installed in the right side of the cradle....

For information about updating the printer software, see Download printer software
updates.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard
drive, the printer processing time will be longer.
1.Verify that the computer hard disk space, RAM, and processor speed meet the system
requirements.
The system requirements are listed in the reference guide that came with the printer.
2.Make space available on the hard drive by deleting...

3.Check the list of print cartridges that can be used in the printer.
a. Open the printer 
Toolbox.
b. Click the Estimated Ink Levels tab.
c. Click the Print Cartridge Information button and view the list of print
cartridge selection numbers.
The reference guide that came with the printer also shows the print cartridge
selection numbers.
4.If the print cartridge selection number is correct, try cleaning the print cartridge.
For more information, see 
Manually clean print cartridges.
5.If the print...

Print cartridge is in the wrong slot message
Cause:If you receive this error message, the print cartridge is installed in the wrong
side of the print cartridge cradle.
Solution:Always install the tri-color print cartridge in the left print cartridge cradle
compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
Low on ink
Cause:At least one of the print cartridges is estimated to be low on ink and may
need to be replaced soon.
Solution:Have a replacement...

removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the printer cannot detect that the print cartridge is installed.
To remove plastic tape from a print cartridge
▲Hold the print cartridge so that the copper strips are on the bottom and facing
toward the printer, and then carefully remove the plastic tape.
1Remove plastic tape
CAUTION:Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad...

4.Remove the rear access door. Press the handle to the right, and then pull out the
door.
5.Remove any paper that is inside the printer by pulling it out from the back of the printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
6.Replace the rear access door securely.
7.If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then...

Printer does not feed paper
Solution:Try one or more of the following solutions:
• Reduce the number of sheets in the input tray.
• Remove the paper from the input tray, and then reload it.
• Use a different type of paper.
Printer ejects paper
Solution:If the printer ejects the paper, try one of the following solutions:
• Verify that the protective piece of plastic tape has been removed from the print
cartridges.
• If you are printing a borderless document and the Resume and Print Cartridge
Status lights...