HP DeskJet D4263 User Manual

Maintain the printer body
Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will
eventually appear.
To remove smudges, stains, or dried ink from the exterior
1.Turn off the HP Deskjet, and then disconnect the power cord.
2.Wipe the outside of the HP Deskjet with a soft cloth that has been lightly moistened
with water.
CAUTION:Do not use any type of cleaning solution. Household cleaners and
detergents might damage the printer finish. Keep all fluids away from the interior. Do...

To prepare to clean
1.Open the HP Deskjet cover.
2.Wait until the print cartridge cradle moves to the right side of the HP Deskjet and is
idle and quiet.
3.Remove the print cartridges and place them on a piece of paper, with the copper strips
facing up.
CAUTION:Do not leave the print cartridges outside the HP Deskjet for more
than 30 minutes.
To manually clean print cartridge contacts
1.Lightly moisten a cotton swab with distilled water and squeeze any excess water from
the swab.
2.Gently wipe the print...

Print cartridge storage and handling
Follow these guidelines to help maintain HP print cartridges and ensure consistent print
quality:
• Install the cartridge on or before the Install by date, which is printed on the cartridge
package.
• When you remove a photo print cartridge from the printer, store it in a print cartridge
protector to prevent the ink from drying out. If you do not have a print cartridge
protector, you can use an airtight plastic container to protect your print cartridge. For
more...

To remove the print cartridge from the print cartridge protector
1.Press down and back on the top of the protector to release the print cartridge.
2.Slide the print cartridge out of the protector.
CAUTION:Do not drop the print cartridge. Dropping the print cartridge can
damage it.
Printer Toolbox
The printer Toolbox contains a number of useful tools to enhance the performance of the
printer.
Use the printer Toolbox to perform the following tasks:
•
Align the print cartridges
•
Calibrate print quality
•...

12 Troubleshooting
•Error messages
•
Installation problems
•
Printer lights are on or flashing
•
Printer does not print
•
Document prints slowly
•
Print cartridge problems
•
Paper problems
•
Photos do not print correctly
•
Problems with borderless documents
•
Print quality is poor
•
Document is misprinted
•
I pressed the Photosmart Essential button, but nothing happens
•
Front USB port problems
•
If you continue to have problems
Error messages
If an error message displays on the computer screen, check...

Print cartridge is in the wrong slot message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle. Follow the instructions in 
Print cartridge is in the wrong slot
message to resolve the problem.
Printing in ink-backup mode message
If you receive this error message, follow the instructions in 
Printing in ink-backup mode
message.
Other error messages
If you receive an error message, follow these directions.
Out of paper message
If you receive...

Solution:
To resolve the problem
1.Make sure that no USB devices other than the printer, the keyboard, and the
mouse are connected to the computer.
2.Disconnect and reconnect the USB cable.
3.Make sure that the printer is connected directly to a USB port on the computer
(instead of through a USB hub).
4.If the installation program still does not locate the printer, replace the USB cable,
and then continue to the next step.
5.Click Cancel, and then restart the computer.
6.Turn the printer off, and then...

Printer name does not appear
Solution:If the printer software seems to install correctly, but the printer name does
not appear in the list of printers when you click Print on the File menu or in the Printers
folder in Control Panel, try reinstalling the printer software.
To reinstall the printer software
1.Quit any antivirus programs or other software programs that are running on the
computer.
NOTE:To quit an antivirus program, follow the manufacturer’s instructions.
2.Uninstall the printer software:
a....

What the flashing light means
The printer lights indicate the printer status.
1Power light
2Print Cartridge Status lights
3Resume light
Power light is flashing 
1Power light
If the Power light is flashing, the printer is preparing to print. The light stops flashing when
the printer has received all data.
Printer lights are on or flashing 77
 

Resume light is flashing
1Resume light
If the Resume light is flashing, check the following conditions:
• The printer might be out of paper.
Place paper in the input tray, and then press the Resume button.
• There might be a paper jam.
For information about clearing a paper jam, see 
Paper jam.
• The printer might be stalled.
For more information about correcting the problem, see 
Printer is stalled.
Both Power and Resume lights are flashing
The printer might need to be restarted.
1.Press the Power...