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HP DeskJet D1460 User Manual

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Page 71

Image is printed at an angle
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
If the problem is not caused by the source image, follow these steps:
1.Remove all paper from the paper tray.
2.Load the photo paper correctly in the paper tray.
3.Verify that the paper guide fits firmly against the edge of the paper.
4.Follow loading instructions for the paper type.
Fading occurs on the edges of a...

Page 72

For small photo paper
If the printout has an unwanted border, try the following solutions:
•
Align the print cartridges.
• Open the 
Printer Properties dialog box, click the Features tab, and verify that the
selected paper size matches both the paper size that the photo is formatted for and
the size of the paper that is loaded in the printer.
• Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned....

Page 73

Print quality is poor
If you are having problems with print quality, try the solutions in this section and observe
the following guidelines:
• Replace refilled or empty cartridges.
• Check the device settings to make sure that the print mode and paper selection is
correct for the paper and the task.
For more information, see 
Select a paper type.
• Print and evaluate a self-test.
For more information, see 
Print a test page.
If the self-test shows a defect, try the following:
• Clean the print cartridges...

Page 74

• Verify that the protective piece of plastic tape has been removed from the print
cartridges.
1Remove plastic tape
• Consider selecting a higher print quality.
Blank pages print
Solution:
• The protective piece of plastic tape might still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
1Remove plastic tape
• The print cartridges might be out of ink. Replace one or both empty print
cartridges.
For more information, see 
View estimated ink...

Page 75

Text and images are misaligned
If the text and images on your printouts are misaligned, then align the print cartridges.
Document is printed off-center or at an angle
1.Verify that only one type of paper is placed in the paper tray, and that the paper has
been placed in the tray correctly.
2.Verify that the paper guide fits firmly against the edge of paper.
3.Reprint the document.
Parts of the document are missing or printed in the wrong place
Open the Printer Properties dialog box and confirm the...

Page 76

A HP support
•Ink cartridge warranty information
•
Support process
•
HP support by phone
Ink cartridge warranty information
The HP cartridge(s) warranty is applicable when the product is used in its designated HP printing
device. This warranty does not cover HP ink products that have been refilled, remanufactured,
refurbished, misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end
of warranty date has not been reached. The end of...

Page 77

HP support by phone
•Phone support period
•
Placing a call
•
After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Deskjet. Be prepared to provide
the following information:...

Page 78

B Order supplies
You can order HP products, such as recommended types of paper and print cartridges, online from
the HP Web site.
This section contains the following topics:
•
Order paper or other media
•
Order print cartridges
•
Order other supplies
Order paper or other media
To order HP papers and other supplies, such as HP Premium Photo Papers, go to www.hp.com/
buy/supplies. If prompted, choose your country/region, follow the prompts to select your product,
and then click one of the shopping links on...

Page 79

Country/regionNumber for ordering
+44 870 606 9081 (U.K.)
New Zealand0800 441 147
South Africa+27 (0)11 8061030
U.S. and Canada1-800-474-6836 (1-800-HP-INVENT)
To order supplies in other countries/regions not listed in the table, go to www.hp.com/support. If
prompted, choose your country/region, and then click Contact HP for information on calling for
technical support. (continued)
Order other supplies 77
 

Page 80

C Technical information
•Printer specifications
•
Environmental product stewardship program
•
Regulatory notices
Printer specifications
The HP Deskjet has the following specifications and requirements.
Software compatibility
Windows compatible (2000 and XP)
Physical specifications
Printer dimension (with the tray extended): 142 mm high x 422 mm wide x 315.76 mm deep (5.6
inches high x 16.6 inches wide x 12.43 inches deep)
Printer weight (without print cartridges): 2.04 kg (4.5 lbs)
Memory
384 KB...
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