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HP DeskJet 3000 User Manual

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Page 31

6 Connectivity
Add the HP Printer to a network
•WiFi Protected Setup (WPS) 
•Alternative Wireless Connection Method 
•USB Connection
WiFi Protected Setup (WPS)
To connect the HP Printer to a wireless net work using WiFi Protected Setup (WPS), you 
will need the following: 
❑ A wireless 802.11 network that includes a WPS-enabled wireless router or access 
point. 
❑ A desktop computer or laptop with either wireless networking support, or a network 
interface card (NIC). The computer must be connected to...

Page 32

❑ Enter the PIN on WPS-enabled router or other networking device. 
❑ Follow the on-screen instructions on the printer display.
NOTE: The product begins a timer for approximately two minutes in which the 
PIN needs to be entered on the networking device.
2. View the animation for this topic.
Alternative Wireless Connection Method
To connect the HP Printer to an integrated wireless WLAN 802.11 network, you will need 
the following: 
❑ A wireless 802.11 network that includes a wireless router or access...

Page 33

To enable printer sharing on a Windows computer 
▲ Refer to the user guide that came with your computer or see the Windows onscreen 
Help.
Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer: 
• When setting up the wireless networked printer, make sure your wireless router or 
access point is powered on. The printer searches for wireless routers and lists the
network names on the computer during wireless setup. 
• If your computer is connected to...

Page 34

Chapter 6 
32 Connectivity
Connectivity
 

Page 35

7 Solve a problem
This section contains the following topics: 
•Improve print quality 
•Clear a paper jam 
•Unable to print 
•Networking 
•HP support
 Click here to go online for more information .
Improve print quality
1.Make sure you are using genuine HP cartridges. 
2. Check the print properties to make sure you have selected the appropriate paper type 
and print quality from the  Media drop-down list. In the Printer Software, click Printer 
Actions  and then click Set Preferences to access the print...

Page 36

streaks in the color and black boxes, or no ink in portions of the boxes, then 
automatically clean the cartridges
6. Clean the cartridges automatically, if the diagnostic page shows steaks or missing 
portions of the color and black boxes. 
To clean the cartridges automatically 
a . Load letter or A4 unused plain white paper into the input tray. 
b . In the Printer Software, click Printer Actions and then click Maintenence 
Tasks  to access the Printer Toolbox. 
c . Click Clean Ink Cartridges. Follow...

Page 37

Clear a paper jam
Clear a paper jam. 
To clear a paper jam 
1. Press the cancel button to try to clear the jam automatically. If this does not work, the 
paper jam will need to be cleared manually. 
2. Locate the paper jam 
Input tray 
If the paper jam is located near the back input tray, pull the paper gently out of the 
input tray.
Output tray 
• If the paper jam is located near the front output tray, pull the paper gently out of 
the output tray.
• You may need to open the carriage door and slide the...

Page 38

Inside of printer 
• If the paper jam is located inside the printer, open the cleanout door located on 
the bottom of the printer. Press tabs on both sides of the cleanout door.
• Remove jammed paper.
• Close the cleanout door. Gently push the door towards the printer until both
latches snap into place.
3. Press the OK button on the control panel to continue the current job. 
If the above solutions do not resolve the problem, click here for more online
troubleshooting . 
Prevent paper jams 
• Do not...

Page 39

Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still 
unable to print, try the following in order: 
1. Check for error messages and resolve. 
2. Disconnect and reconnect the USB cable. 
3. Verify that the product is not paused or offline. 
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the...

Page 40

5.Restart the print spooler. 
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
Windows 7 
• From the Windows  Start menu, click Control Panel, System and Security, 
and then  Administrative Tools. 
• Double-click  Services. 
• Right-click the  Print Spooler, and then click Properties. 
•On...
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