HP DeskJet 3000 User Manual

6.Restart the computer. 
7. Clear the print queue. 
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
• Windows 7: From the Windows Start menu, click Devices and Printers. 
• Windows Vista: From the Windows Start menu, click Control Panel, and 
then click  Printers. 
• Windows XP: From the...

lights are still blinking, then one or both cartridges may be defective. To determine if one 
cartridge is defective do the following: 
1. Remove black cartridge. 
2. Close cartridge door. 
3. If the On light blinks, the tri-color cartridge should be replaced. If the On light does 
not blink, replace the black cartridge.
Prepare the trays
Open output tray 
▲ Output tray must be open to begin printing.
Close cartridge door 
▲ Cartridge door must be closed to begin printing.
 Click here to go online for...

•Learn how to change from a USB to wireless connection. Click here to go online for
more information. 
• Learn how to work with your firewall and anti-virus programs during printer setup.
Click here to go online for more information.
HP support
•Register the product 
•Support process 
•HP support by phone
•Additional warranty options
Register the product
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient 
support, and product support alerts. If you did not...

Placing a call 
Call HP support while you are in front of the computer and the product. Be prepared to 
provide the following information: 
• Product name (HP Deskjet 3000 J310 series) 
• Model number (located inside the cartridge door)
Model No. xxxxx
HP Ink Cartridge
Product No.xxxxxxxx
• Serial number (located on the back or bottom of the product) 
• Messages that appear when the situation occurs 
• Answers to these questions: 
◦ Has this situation happened before? 
◦ Can you re-create it? 
◦ Did you...

8 Technical information
The technical specifications and international regulatory information for the HP Printer are provided in this section. 
For additional specifications, see  the printed documentation that came with the HP Printer. 
This section contains  the following topics: 
•Notice 
•Specifications 
•Environmental product stewardship program
•Regulatory notices
Notice
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights...

Envelopes: Up to 5 
Index cards: Up to 10
Photo paper sheets: Up to 10 
Paper size 
For a complete list of supported media sizes, see the printer software. 
Paper weights 
Plain Paper: 64 to 90 g/m² (16 to 24 lb) 
Envelopes: 75 to 90 g/m² (20 to 24 lb)
Cards: Up to 200 g/m² (110-lb index maximum)
Photo Paper: Up to 280 g/m² (75 lb) 
Print specifications 
• Print speeds vary according to the complexity of the document 
• Method: drop-on-demand thermal inkjet 
• Language: PCL3 GUI 
Print resolution 
Draft...

Acoustic information 
If you have Internet access, you can get acousti c information from the HP Web site. Go to:
www.hp.com/support.
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept 
to a minimum while ensuring proper  functionality and reliability. Dissimilar materials have been 
designed to separate easily. Fasteners...

conserves resources by reselling some of its most popular products. For more information regarding 
recycling of HP products, please visit:
www.hp.com/hpinfo/globalciti zenship/environment/recycle/ 
HP inkjet supplies recycling program 
HP is committed to protecting the environmen t. The HP Inkjet Supplies Recycling Program is 
available in many countries/regio ns, and lets you recycle used print cartridges and ink cartridges 
free of charge. For more information, go to the following Web site:...

Disposal of waste equipment by users in private households in the European Union
Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household wa ste. Instead, it is your responsibility to dispose of your waste  equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. T he separate collection...

1907/2006 of the European Parliament and the Council). A chemical information report for this 
product can be found at: www.hp.com/go/reach . 
Toxic and hazardous substance table
Regulatory notices
The HP Printer meets product requirements fr om regulatory agencies in your country/region. 
This section contains the following topics: 
•Regulatory model identification number 
•FCC statement 
•Notice to users in Korea 
•VCCI (Class B) compliance statement for users in Japan 
•Notice to users in Japan about...