HP DeskJet 1000 User Manual

Clear a paper jam
Clear a paper jam. 
To clear a paper jam 
▲ Locate the paper jam 
Input tray 
If the paper jam is located near the back input tray, pull the paper gently out of the 
input tray.
Output tray 
• If the paper jam is located near the front output tray, pull the paper gently out of 
the output tray.
• You may need to open the carriage door and slide the print carriage to the right
to access the paper jam.
Clear a paper jam 29
Solve a problem
 

Inside of printer 
• If the paper jam is located inside the printer, open the cleanout door located on 
the bottom of the printer. Press tabs on both sides of the cleanout door.
• Remove jammed paper.
• Close the cleanout door. Gently push the door towards the printer until both 
latches snap into place.
Press the  Power button to resume printing 
If the above solutions do not resolve the problem, click here for more online
troubleshooting . 
Prevent paper jams 
• Do not overfill the input tray. 
•...

Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still 
unable to print, try the following in order: 
1. Check for error messages and resolve. 
2. Disconnect and reconnect the USB cable. 
3. Verify that the product is not paused or offline. 
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the...

c. If the wrong product is set as the default printer, right-click the correct product and 
select  Set as Default Printer. 
d . Try using your product again. 
5. Restart the print spooler. 
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
Windows 7 
• From the Windows  Start menu, click...

7.Clear the print queue 
To clear the print queue
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
• Windows 7: From the Windows Start menu, click Devices and Printers. 
Right-click the icon for your product and select  See whats printing to open 
the print queue. 
• Windows Vista: From the Windows Start menu, click...

Print cartridge may be defective
To determine if a cartridge is defective do the following: 
1. Remove black cartridge and then close cartridge door. 
2. Try printing a document. 
3. If you get the defective cartridge message again and the On button light blinks quickly, 
the tri-color cartridge should be replaced. If the  On light does not blink, replace the 
black cartridge. 
4. Close cartridge door. 
5. Try printing a document. 
6. If you are still seeing the defective cartridge error message, replace...

HP support
•Register the product 
•Support process 
•HP support by phone 
•Additional warranty options
Register the product
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient 
support, and product support alerts. If you did not register your printer while installing the 
software, you can register now at http://www.register.hp.com .
Support process
If you have a problem, follow these steps: 
1. Check the documentation that came with the product. 
2. Visit the HP...

Placing a call 
Call HP support while you are in front of the computer and the product. Be prepared to 
provide the following information: 
• Product name (HP Deskjet 1000 J110 series) 
• Model number (located inside the cartridge door)
Model No. xxxxx
HP Ink Cartridge
Product No.xxxxxxxx
• Serial number (located on the back or bottom of the product) 
• Messages that appear when the situation occurs 
• Answers to these questions: 
◦ Has this situation happened before? 
◦ Can you re-create it? 
◦ Did you...

7 Technical information
The technical specifications and international regulatory information for the HP Printer are provided in this section. 
For additional specifications, see  the printed documentation that came with the HP Printer. 
This section contains  the following topics: 
•Notice
•Specifications
•Environmental product stewardship program
•Regulatory notices
Notice
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights...

Output tray capacity 
Plain paper sheets (80 g/m2 [20lb]): Up to 30 
Envelopes: Up to 5 
Index cards: Up to 10 
Photo paper sheets: Up to 10 
Paper size 
For a complete list of supported media sizes, see the printer software. 
Paper weights 
Plain Paper: 64 to 90 g/m² (16 to 24 lb) 
Envelopes: 75 to 90 g/m² (20 to 24 lb)
Cards: Up to 200 g/m² (110-lb index maximum)
Photo Paper: Up to 280 g/m² (75 lb) 
Print specifications 
• Print speeds vary according to the complexity of the document 
• Method:...