HP DesignJet Z3100ps GP 44 User Manual

							1
Introduction
●Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
The printers main features
●
The printers main components
●
The front panel
●
Printer software
●
The printers internal prints
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							Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
●Use the power supply voltage specified on the nameplate. Avoid overloading the printers electrical
outlet with multiple devices.
●Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
●Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
service, see 
Contact HP Support on page 200.
●Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
●Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock, or other serious hazards.
●Power OFF the printer and unplug the power cable from the power outlet in any of the following
cases:
●When placing your hands inside the printer
●If there is smoke or an unusual smell coming from the printer
●If the printer is making an unusual noise not heard during normal operation
●A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
●During an electrical (thunder/lightning) storm
●During a power failure.
HP Start-Up Kit
The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printers software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE:The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world. The
rest of this guide refers to the DVD version only.
Using this guide
Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following
chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
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							Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 25
●
Printing on page 45
●
Color management on page 61
●
Retrieving printer usage information on page 113
●
Handling ink cartridges and printheads on page 117
●
Maintaining the printer on page 129
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
●
Troubleshooting paper issues on page 147
●
Troubleshooting print-quality issues on page 159
●
Troubleshooting ink cartridge and printhead issues on page 177
●
Troubleshooting general printer issues on page 187
●
Front-panel error messages on page 195
Accessories, support, and specifications
These chapters, Accessories on page 139, HP Customer Care on page 197, and Printer
specifications on page 203, contain reference information, including customer care, the printer
specifications, and part numbers for paper types, ink supplies, and accessories.
Glossary
The Glossary on page 207 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING!Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION:Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
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							The printers main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
●Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the
Best print-quality option, the Maximum Detail option, and photo paper
●HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see 
Access HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS) on page 19, provides an easy-to-use interface including:
●A single-point for color control
●Management, installation, and creation of ICC profiles
●Job management, see 
Job queue management on page 107
●Calibration of printer and display
●Access to the online HP Knowledge Center
●Accurate and consistent color reproduction with automatic color calibration and profiling
●Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
●Color emulations, see 
Color emulation on page 73
●Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
changes and easy creation of custom ICC profiles, see 
HP Embedded Spectrophotometer
on page 66
●High productivity features such as multi-file job submitting, job previewing, queueing, and nesting
using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see 
Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 19, or the printers Embedded Web
Server, see 
Access the Embedded Web Server on page 20
●Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 20
●Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 20
●Paper flexibility and automatic easy load, see 
Paper handling on page 25, with information and
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility (Mac
OS)
The printers main components
The following front and rear views of the printer illustrate the main components.
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							Front view
1.Ink cartridge
2.Ink cartridge slots
3.Blue lever
4.Transparent window
5.Front panel
6.Printhead carriage
7.Printhead
8.Output tray
9.Paper alignment lines
10.Basket
Rear view
1.Spindle
2.Spindle holders
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							3.Quick Reference Guide holder
4.Sockets for communication cables and optional accessories
5.Hard power switch
6.Power cord plug in
7.Paper feeder
The front panel
Your printers front panel is located on the front of the printer, in the center. It has the following important
functions:
●Assists you in troubleshooting issues
●Is used to perform certain procedures, such as cutting and unloading paper
●Displays helpful animations to guide you through procedures
●Displays up-to-date information about the status of the printer such as, the ink cartridges, the
printheads, the paper, and the print jobs
●Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
●Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see 
Installing
the software on page 9
The front panel has the following components:
1.Direct access keys:
●First key: View ink levels, see 
Check the ink cartridges status on page 118
●Second key: View loaded paper, see 
View information about the paper on page 39
●Third key: Unload paper, see 
Unload a roll on page 33 and Unload a single sheet
on page 38
●Fourth key: Form feed and cut, see 
Feed and cut the paper on page 42
2.Menu key - Press to return to the main menu of the front-panel display. If you are already on the main
menu it displays the status screen.
3.OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the menu.
To select a value when given an option.
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							4.Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or leave
the option in the menu, or when given an option.
5.Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6.Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7.Cancel key - To abort a procedure or interaction.
8.Power key - To turn the printer off or on, it also has a light to indicate the printers status. If the power
key light is off the device is off. If the power key light is blinking green, the device is starting up. If
the power key light is green on, the device is on. If the power key light is amber on, the device is in
standby. If the power key light is blinking amber, the device needs attention.
9.LED light - Indicates the printers status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10.Front-panel display - Displays errors, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
●The PCL3 raster driver
●The RTL and HP-GL/2 driver for Windows
●The PostScript driver
●The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see 
Access HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS) on page 19, allows you to:
●Manage the printer including color with the HP Color Center
●Manage the job queue, see 
Job queue management on page 107
●View the status of the ink cartridges, the printheads, and the paper
●View job accounting information, see 
Retrieving printer usage information on page 113
●Update the printers firmware, see 
Update the firmware on page 136
●Access the HP Knowledge Center
●Change various printer settings (in the Settings tab)
●Perform calibrations and troubleshooting
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							●The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status, see 
Access the Embedded Web Server
on page 20.
●Advanced Profiling Solution included on separate DVD, to be installed after other HP software (drivers
and printer utilities).
The printers internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION:Before requesting any internal print, make sure that paper is loaded (roll or sheet),
and that the front panel displays the Ready message. The loaded paper should be at least A3
landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints menu
icon 
, then select the internal print you want. The following internal prints are available.
●Demo prints: show some of the capabilities of the printer
●Print black and white photo
●Print color photo
●Print color design demo
●Print GIS map
NOTE:Demo prints are printed the same size as the loaded paper.
NOTE:If you perform a secure disk erase, see Secure Disk Erase on page 137, the demo
prints are erased and they are no longer available.
●Menu map: shows details of all the front-panel display menus
●Configuration: shows all the current front-panel display settings
●Usage report: shows estimates of the total number of prints, number of prints by paper type, number
of prints by print-quality option, and total amount of ink used per color (the accuracy of these estimates
is not guaranteed)
●HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
●Service information: provides information needed by service engineers
●PostScript font list: shows PostScript fonts available
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							2
Installing the software
●Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
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							Choose which connection method to use
The following methods can be used to connect your printer.
Connection typeSpeedCable lengthOther factors
Gigabit EthernetVery fast; varies
according to network
trafficLong (100 m=328 ft.)Requires extra equipment (switches).
Jetdirect print server
(optional accessory)Moderate; varies
according to network
trafficLong (100 m=328 ft)Requires extra equipment (switches)
Provides additional features
See 
http://www.hp.com/go/jetdirect/ for
more details
USB 2.0 Very fast Short (5 m=16 ft)
NOTE:The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of these
components cannot operate at high speed, you will have a low-speed connection. The speed of
your network connection can also be affected by the total amount of traffic from other devices on
the network.
Connect to a network (Windows)
Before you begin, check your equipment:
●The printer should be set up and on.
●The Ethernet hub or router should be on and functioning correctly.
●All computers on the network should be on and connected to the network.
●The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1.Make a note of the IP address from the status screen on the printers front panel (192.168.1.1 in
this example):
2.Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
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Installing the software