HP DesignJet Z3100ps GP 44 User Manual

							Table 11-2  Printheads
PrintheadPart number
HP 70 Light Magenta & Light Cyan PrintheadC9405A
HP 70 Magenta & Yellow PrintheadC9406A
HP 70 Photo Black & Light Gray PrintheadC9407A
HP 70 Blue & Green PrintheadC9408A
HP 70 Matte Black & Red PrintheadC9409A
HP 70 Gloss Enhancer & Gray Printhead C9410A
Order paper
The following paper types are currently provided for use with your printer.
NOTE:This list is likely to change over the course of time. For the latest information, see
http://www.hp.com/go/designjet/supplies/.
Key to availability:
●(A) indicates papers available in Asia (excluding Japan)
●(E) indicates papers available in Europe, the Middle East, and Africa
●(J) indicates papers available in Japan
●(L) indicates papers available in Latin America
●(N) indicates papers available in North America
If the part number is not followed by parentheses, the paper is available in all regions.
Table 11-3  Roll paper
Paper typeg/m²LengthWidthPart numbers
HP Photographic Paper
HP Professional Satin Photo Paper
30050 ft = 15.2 m24 in = 610 mmQ8759A
HP Premium Instant-Dry Satin Photo
Paper26050 ft = 15.2 m18 in = 458 mmQ8001A
75 ft = 22.8 m24 in = 610 mmQ7992A
100 ft = 30.5 m36 in = 914 mmQ7994A (AEJN)
42 in = 1067 mmQ7996A (AEJN)
HP Premium Instant-Dry Gloss Photo
Paper26050 ft = 15.2 m18 in = 458 mmQ7990A
75 ft = 22.8 m24 in = 610 mmQ7991A
100 ft = 30.5 m36 in = 914 mmQ7993A (AEJN)
42 in = 1067 mmQ7995A (AEJN)
HP Universal Instant-Dry Photo Gloss 190 100 ft = 30.5 m 24 in = 610 mmQ6574A
36 in = 914 mmQ6575A
42 in = 1067 mm Q6576A
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							Paper typeg/m²LengthWidthPart numbers
HP Universal Instant-Dry Photo Semi-
Gloss190100 ft = 30.5 m24 in = 610 mmQ6579A
36 in = 914 mmQ6580A
42 in = 1067 mmQ6581A
HP Fine Art Printing Material
HP Collector Satin Canvas
40020 ft = 6.1 m24 in = 610 mmQ8708A
50 ft = 15.2 m36 in = 914 mmQ8709A
42 in = 1067 mmQ8710A
HP Professional Matte Canvas43020 ft = 6.1 m24 in = 610 mmQ8673A (ELN)
50 ft = 15.2 m36 in = 914 mmQ8761A (ELN)
42 in = 1067 mmQ8674A (ELN)
HP Artist Matte Canvas38020 ft = 6.1 m24 in = 610 mmQ8704A
50 ft = 15.2 m36 in = 914 mmQ8705A
42 in = 1067 mmQ8706A
HP Universal Matte Canvas35020 ft = 6.1 m24 in = 610 mmQ8712A
50 ft = 15.2 m36 in = 914 mmQ8713A
42 in = 1067 mmQ8714A
HP Hahnemühle Smooth Fine Art
Paper26535 ft = 10.7 m24 in = 610 mmQ8732A (EN)
36 in = 914 mmQ8745A (EN)
42 in = 1067 mmQ8733A (EN)
31035 ft = 10.7 m24 in = 610 mmQ8734A (EN)
42 in = 1067 mmQ8735A (EN)
HP Hahnemühle Textured Fine Art
Paper26535 ft = 10.7 m24 in = 610 mmQ8736A (EN)
36 in = 914 mmQ8737A (EN)
42 in = 1067 mmQ8738A (EN)
31035 ft = 10.7 m24 in = 610 mmQ8739A (EN)
42 in = 1067 mmQ8740A (EN)
HP Hahnemühle Watercolor Paper21038 ft = 11.6 m36 in = 914 mmQ1984A (EN)
HP Aquarella Art Paper24035 ft = 10.7 m24 in = 610 mmQ8741A (EN)
36 in = 914 mmQ8746A (EN)
HP Canvas Paper 180 gram18035 ft = 10.7 m36 in = 914 mmQ1724A (EN)
HP Matte Litho-Realistic Paper270100 ft = 30.5 m24 in = 610 mmQ7972A (EN)
36 in = 914 mmQ7973A (EN)
HP Proofing Paper
HP Professional High-Gloss Contract
Proofing Paper
200100 ft = 30.5 m18 in = 458 mmQ8664A (EN)
24 in = 610 mmQ8663A (EN)
HP Professional Semi-Gloss Contract
Proofing Paper235 100 ft = 30.5 m 18 in = 458 mmQ8049A (EN)
24 in = 610 mm Q7971A (EN)
Table 11-3  Roll paper (continued)
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							Paper typeg/m²LengthWidthPart numbers
HP Proofing Matte146100 ft = 30.5 m18 in = 458 mmQ7896A (EN)
24 in = 610 mmQ1968A (EN)
HP Banner and Sign Material
HP Durable Display Film
20550 ft = 15.2 m36 in = 914 mmQ6620A (EN)
HP Instant-Dry Indoor Banner, Gloss19550 ft = 15.2 m36 in = 914 mmQ5482A (N)
42 in = 1067 mmQ5483A (AJN)
HP Opaque Scrim48650 ft = 15.2 m36 in = 914 mmQ1898B (AEN)
42 in = 1067 mmQ1899B (AEN)
HP Banners with Tyvek14050 ft = 15.2 m36 in = 914 mmC6787A (AEN)
HP Outdoor Paper145100 ft = 30.5 m36 in = 914 mmQ1730A (EN)
HP Outdoor Billboard Paper Blue
Back140100 ft = 30.5 m36 in = 914 mmC7949A (EN)
HP Backlit Material
HP Colorlucent Backlit UV
205100 ft = 30.5 m36 in = 914 mmC6778A (AEJN)
HP Self-Adhesive Material and Laminate
HP Polypropylene, Matte —
Adhesive Backed
22570 ft = 21.3 m36 in = 914 mmQ1908A (AEN)
HP Colorfast Adhesive Vinyl32840 ft = 12.2 m36 in = 914 mmC6775A
HP Universal Adhesive Vinyl29066 ft = 20.1 m36 in = 914 mmQ8676A (EN)
42 in = 1067 mmQ8677A (EN)
HP Bond and Coated Paper
HP Universal Inkjet Bond Paper
80150 ft = 45.7 m23.39 in = 594 mmQ8003A (J)
24 in = 610 mmQ1396A
36 in = 914 mmQ1397A
42 in = 1067 mmQ1398A
300 ft = 91.4 m23.39 in = 594 mmQ8004A (EJ)
33.11 in = 841 mmQ8005A (EJ)
HP Bright White Inkjet Bond Paper90150 ft = 45.7 m16.54 in = 420 mmQ1446A (J)
23.39 in = 594 mmQ1445A (EJ)
24 in = 610 mmC1860A (LN),
C6035A (AEJ)
33.11 in = 841 mmQ1444A (EJ)
36 in = 914 mmC1861A (LN),
C6036A (AEJ)
300 ft = 91.4 m36 in = 914 mmC6810A
HP Universal Coated Paper 95 150 ft = 45.7 m 24 in = 610 mmQ1404A (AEJN)
36 in = 914 mmQ1405A (AEJN)
42 in = 1067 mm Q1406A
Table 11-3  Roll paper (continued)
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							Paper typeg/m²LengthWidthPart numbers
HP Coated Paper90150 ft = 45.7 m16.54 in = 420 mmQ1443A (J)
18 in = 458 mmQ7897A (EN)
23.39 in = 594 mmQ1442A (EJ)
24 in = 610 mmC6019B
33.11 in = 841 mmQ1441A (EJ)
36 in = 914 mmC6020B
42 in = 1067 mmC6567B
300 ft = 91.4 m36 in = 914 mmC6980A
HP Universal Heavyweight Coated
Paper120100 ft = 30.5 m24 in = 610 mmQ1412A (AEJN)
36 in = 914 mmQ1413A
42 in = 1067 mmQ1414A (AEJN)
HP Heavyweight Coated Paper131100 ft = 30.5 m24 in = 610 mmC6029C (AEJN)
36 in = 914 mmC6030C
42 in = 1067 mmC6569C
225 ft = 67.5 m42 in = 1067 mmQ1956A (EN)
HP Super Heavyweight Plus Matte
Paper210 100 ft = 30.5 m 24 in = 610 mmQ6626A (AEJN)
36 in = 914 mmQ6627A (AEJN)
42 in = 1067 mm Q6628A (AEJN)
Table 11-4  Sheet paper
Paper typeg/m²LengthWidthPart numbers
HP Photographic Paper
HP Photo Matte
19619 in = 483 mm13 in = 330 mmQ5492A
HP Fine Art Printing Material
HP Artist Matte Canvas
36019 in = 483 mm13 in = 330 mmQ8731A (EN)
HP Hahnemühle Smooth Fine Art
Paper26519 in = 483 mm13 in = 330 mmQ8728A (EN)
HP Hahnemühle Watercolor Paper21019 in = 483 mm13 in = 330 mmQ8729A (EN)
HP Aquarella Art Paper24019 in = 483 mm13 in = 330 mmQ8730A (EN)
HP Proofing Paper
HP Professional High-Gloss Contract
Proofing Paper
20019 in = 483 mm13 in = 330 mmQ8662A (EN)
HP Professional Semi-Gloss Contract
Proofing Paper23519 in = 483 mm13 in = 330 mmQ7970A (EJN)
HP Proofing Matte14619 in = 483 mm13 in = 330 mmQ1967A (AEN)
HP Bond and Coated Paper
HP Coated Paper
9024 in = 610 mm18 in = 457 mmQ1961A (AEN)
36 in = 914 mm 24 in = 610 mm Q1962A (AEN)
Table 11-3  Roll paper (continued)
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							Paper typeg/m²LengthWidthPart numbers
HP Premium Inkjet Paper 11 in = 279 mm8.5 in = 216 mm51634Y (N)
17 in = 432 mm 11 in = 279 mm C1855A (N)
Non-recommended paper types
In many cases, paper types that HP does not support may nevertheless be compatible with your printer.
However, the following paper types are unlikely to give satisfactory results:
●Photo paper that swells
●Brochure paper
Order accessories
The following accessories can be ordered for your printer.
NameProduct number
HP Designjet Z2100/Z3100 24 inch StandQ6663A
HP Designjet Z2100/Z3100 24 inch SpindleQ6700A
HP Designjet Z2100/Z3100 44 inch Spindle for GraphicsQ6699A
HP Designjet Z2100/Z3100 44 inch Spindle for TechnicalQ6698A
EFI Designjet Edition 5.1 for HP XL InternationalQ6643D
EFI Designjet Edition 5.1 for HP XL JapanQ6644D
HP Jetdirect 625n Gigabit Ethernet Print ServerJ7960A, J7960G
HP Jetdirect 635n IPv6/IPsec Print Server J7961A, J7961G
Introduction to the accessories
Stand
The printer stand is used to support the printer and the basket, which collects prints as they emerge from
the printer. The main alternative to the stand is to put the printer on a desk.
The height of the stand is 668 mm.
The weight of the stand is 10.12 kg (24 inch).
EFI Designer Edition RIP
The EFI Designer Edition for HP RIP, tailored for HP printers, offers a powerful, cost-effective digital proofing
system that allows full control over digital proofing needs and saves time and money. Together, EFI and
HP enable designers, photographers, and other creative professionals to easily generate proof-quality
prints with sharp detail, color accuracy, and smooth tonal transitions.
EFI Designer Edition comprises an intuitive, easy-to-use interface and an Adobe PostScript 3 engine (Adobe
CPSI). It offers PDF/X support, a nesting function, and selectable RIP resolutions. The Adobe CPSI
Table 11-4  Sheet paper (continued)
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							Interpreter supports in-RIP separation, overprinting, and 2-byte font compatibility through a font-download
facility.
●Advanced proofing capabilities. EFI Designer Edition produces accurate color proofs at the creation
stage, allowing you to find and fix costly errors early, save time, and accurately simulate final press
output.
●Seamless integration with other applications. With Adobe Configurable PostScript 3, EFI Designer
Edition integrates effortlessly with other illustration, photo, and layout applications.
●Accurate color. The solution includes several key features for advanced color management in RGB,
grayscale, or CMYK workflows. Its Ugra/FOGRA Media Wedge 2.0 allows you to achieve correct
color, while Spot Color Editor supports an unlimited number of spot colors and libraries for
PANTONE, HKS, and Toyo.
●Extended profile options. The flexible EFI Designer Edition includes reference profiles for selected
printing methods, such as offset or newspaper, and paper profiles for EFI and printer manufacturers
paper types. If you prefer to use your own profiles, Profile Connector enables you to integrate them
into the workflow.
HP Photosmart Pro print plug-in for Adobe Photoshop
The HP Photosmart Pro print plug-in (ProPrint) is a software module that works directly with Adobe
Photoshop. It is used in place of Photoshops Print with Preview dialog. ProPrints functionality makes it
unnecessary to invoke Photoshops Print with Preview dialog in most cases. Invoked from Photoshop,
ProPrint displays print options similar to those in Photoshop with some significant differences, including
the following:
●Synchronized control of printer selection and printer driver settings from the top level of the user
interface.
●Easy control of color management, including synchronization with the printer driver.
●Orientation control at the top level of the user interface.
●Friendlier control of image size and placement, including user-definable defaults.
●Exclusion of most settings that are focused on Graphics Design users (for instance, registration marks),
making the user interface less cluttered.
This accessory will be available only from the Designjet Online Web site (
http://www.hp.com/go/
designjet/).
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							12
Troubleshooting paper issues
●The paper cannot be loaded successfully
●
The paper type is not in the driver
●
The paper has jammed
●
Prints do not fall nicely into the basket
●
The sheet stays in the printer when the print has been completed
●
The paper is cut when the print has been completed
●
The cutter does not cut well
●
The roll is loose on the spindle
●
A strip stays on the output tray and generates jams
●
Recalibrate the paper advance
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							The paper cannot be loaded successfully
●Ensure no paper is loaded.
●Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
●Do not attempt to straighten the paper during the aligning process, unless instructed to do so by the
front-panel display. The printer automatically attempts to straighten the paper.
●The paper may be crumpled, or warped, or may have irregular edges.
Unsuccessful roll load
●If the paper does not load, the leading edge of the paper may not be straight or clean and needs
to be trimmed. Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary even
with a new roll of paper.
●Ensure the roll ends are tight against the spindle ends.
●Check that the spindle is correctly inserted.
●Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards you.
●Check that all roll stoppers have been removed.
●Check that the paper is wound tightly on the roll.
●Do not touch the roll or paper at during the alignment process.
If the paper has not been inserted straight, the front panel displays the following instructions.
1.When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the printer measures the width and you are now ready to print.
If the roll is still not aligned, the front panel displays an error and instructions.
3.When prompted by the front-panel display, lift the blue lever on the left.
4.Rewind the roll from the end of the spindle until the edge is on the blue line.
5.Press OK, on the front panel.
6.When prompted by the front-panel display, lower the lever. The printer checks the alignment. If the
roll is aligned, the printer measures the width and you are now ready to print.
If the roll is still not aligned, the front panel displays an error and instructions to start again at step
three.
If you would like to start the load process again, cancel the process on the front panel and rewind
the roll from the end of the spindle until the edge is removed from the printer.
Unsuccessful sheet load
●Guide the sheet, especially thick papers, when the printer initially feeds the sheet.
●Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-
panel display. The printer automatically attempts to straighten the sheet.
●Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.
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							If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the
printer, and tries to feed the paper again.
If the sheet is caught by the printer but is not inserted straight, the front panel displays the following
instructions.
1.When prompted by the front-panel display, lift the blue lever on the left.
2.Adjust the sheet to align with the front and right side blue lines.
3.Once the sheet is aligned, press OK on the front panel.
4.When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the sheet is aligned, the printer measures the sheet and feeds it out the back into the roll feed. You
are now ready to print.
If the sheet is still not aligned, the front panel displays an error and instructions to start again.
If you would like to start the load process again, cancel the process on the front panel and the printer
ejects the sheet out the front.
Paper loading error messages
Here is a list of front-panel display messages related to paper loading, with the suggested corrective
action.
front-panel display messageSuggested action
Paper incorrectly loadedThe paper has not been loaded correctly; the edge was not aligned with the load
guide. Lift the blue lever, remove paper, and lower lever.
Paper not foundDuring the paper load process the printer did not detect any paper. Ensure the paper
is inserted fully and is not transparent.
Paper loaded with too much skewDuring the paper load process the printer detected that the paper had too much skew.
Follow the instructions on the front-panel display.
Paper too smallDuring the load process the printer detected that the paper is too narrow or too short
to be loaded in the printer. Press the Cancel key to stop the load process. See
Functional specifications on page 204.
Paper too bigDuring the load process the printer has detected that the paper is either too wide or
too long (sheet only) to be loaded correctly. Press the Cancel key to stop the load
process. See 
Functional specifications on page 204.
Lever lifted During the load process the blue lever was lifted. This prevents the printer from
loading the paper. Follow the instructions on the front-panel display.
The paper type is not in the driver
To work with a paper not in the driver, you can add new paper to your driver, See Add a custom paper
type on page 40. Adding your paper to the driver is recommended as it allows you to store custom
parameters, such as a profile, for your paper.
You can use your paper as one of the profiles already in the driver, however, you must identify whether
your paper is transparent or translucent, glossy, matte, or HP Banners with Tyvek®.
NOTE:For glossy paper, it is important to use a glossy paper type, as matte black ink does not
print well on glossy paper.
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							Transparent or translucent paper
If your paper is a transparent film (for example, a transparency) select paper type Film > Transparent/
Clear film.
NOTE:You cannot add a new paper based on Transparent/Clear film.
If you paper is a translucent paper (for example, technical paper) select paper type Technical paper
> Natural Tracing Paper, Vellum, or Translucent bond.
NOTE:You cannot add a new paper based on Natural Tracing Paper, Vellum, or Translucent
bond.
If your paper is a backlit paper (for example, HP Colorlucent Backlit) select paper type Fine Art
Material > Thick Fine Art Paper (>250 g/m²).
TIP:You can add a new paper based on Thick Fine Art Paper.
Glossy paper
If your paper is glossy, identify whether it is a photo paper or a proofing paper. If you are not sure consider
it photo paper.
If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select
paper type Photo Gloss Paper. For Semi-gloss, Satin, Pearl, or Luster finishes, select paper type Semi-
gloss/Satin Paper.
NOTE:To increase gamut on photo paper select paper type HP Premium Instant-dry Photo
Glossor HP Premium Instant-dry Photo Satin, depending on the finish. However, if you
create a new ICC profile for your paper, you loose the original profile for the HP paper.
If your paper is a proofing paper, use the Proofing Paper category. For glossy or high-gloss paper
select paper type Proofing Gloss. Otherwise, for Semi-gloss, Pearl, or Luster finishes, select paper
type Proofing Semi-gloss/Satin.
NOTE:To increase gamut on proofing paper select paper type HP Professional High-gloss
Contract Proofing Paperor HP Professional Semi-gloss Contract Proofing Paper,
depending on the finish. However, if you create a new ICC profile for your paper, you loose the
original profile for the HP paper.
If you are printing on a glossy banner (for example, HP Instant-Dry Indoor Banner, Gloss) select paper
type Photo Gloss Paper.
Matte Paper
Your paper type selection for matte paper depends on the paper’s ink absorption capacity. To select a
paper category and type, first identify if your paper is general purpose, photographic, fine art, or banner.
Then select the recommended paper types.
General purpose paper
●For thin papers (< 90 g/m2) uncoated papers (for example plain paper or bright white paper) select
paper type Bond and Coated > Plain Paper.
●For light coated papers ( Coated Paper.
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Paper issues