HP DesignJet Z3100ps GP 44 User Manual

							●Waiting to print: the job is waiting for the print engine to become free to proceed with printing
●Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order to
complete the nest and proceed with printing
●On hold: the job was sent with the on hold for preview option and is on hold
CAUTION:Do not send a job for preview with more than 64 pages.
NOTE:If the printer hangs up while printing a job, and the queue facility is turned on, the
partially printed job appears in the queue as on hold when the printer is next turned on.
When you resume the job, it starts printing at the page it was interrupted.
●On hold for paper: the job cant be printed because paper is not loaded in the printer. Load the
required paper, see 
Paper handling on page 25, and click Continue to resume the job
●On hold for accounting: the job cant be printed because the printer requires all jobs to have
an account ID: enter the account ID and then click Continue to resume the job
●Printing
●Drying
●Cutting paper
●Ejecting page
●Canceling: the job is being canceled, but remains in the printer job queue
●Deleting: the job is being deleted from the printer
●Printed
●Canceled: the job has been canceled by the printer
●Canceled by user
●Empty job: the job does not contain anything to print
Remove a hold
When the printer puts a job on hold you receive an alert, see Printer alerts on page 192, which explains
why the job is on hold. Follow the instructions on the screen to remove the hold and continue printing.
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							8
Retrieving printer usage
information
●Get printer accounting information
●
Check printer usage statistics
●
Check ink and paper usage for a job
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							Get printer accounting information
There are various different ways of getting accounting information from your printer.
●View printer usage statistics for the whole lifetime of the printer, see 
Check printer usage statistics
on page 114.
●View ink and paper usage for each of your recent jobs by using HP Easy Printer Care (Windows) or
HP Printer Utility (Mac OS) or the front panel, see 
Check ink and paper usage for a job
on page 114. If HP Easy Printer Care or HP Printer Utility is not available, see Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 19.
●Use a third-party application to request printer status, printer usage, or job accounting data from the
printer through the Internet. The printer provides data in XML to the application whenever requested.
HP provides a Software Development Kit to facilitate the development of such applications.
Check printer usage statistics
There are two ways to check your printers usage statistics.
NOTE:The accuracy of the usage statistics is not guaranteed.
Printer statistics with HP Easy Printer Care (Windows) or HP Printer
Utility (Mac OS)
1.Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 19.
2.Go to the Usage window to view the total printer usage.
3.Under Windows, go to the Overview tab and click on the Printer usage link.
Under Mac OS, select Information > Printer Usage and click on the Start button.
Printer statistics with the Embedded Web Server
1.Access the Embedded Web Server, see Access the Embedded Web Server on page 20.
2.Go to the Main tab.
3.Select History > Usage.
Check ink and paper usage for a job
There are two ways to check ink and paper usage for a job.
NOTE:The accuracy of the usage statistics is not guaranteed.
Ink and paper statistics with HP Easy Printer Care (Windows) or HP
Printer Utility (Mac OS)
1.Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS) on page 19.
2.Go to the Job center window to view information regarding the most recent jobs.
3.Under Windows, go to the Accounting tab.
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							Under Mac OS, select Job Accounting and click on the Look Up button.
Printer statistics with the Embedded Web Server
1.Access the Embedded Web Server, see Access the Embedded Web Server on page 20.
2.Go to the Main tab.
3.Select History > Accounting.
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							9
Handling ink cartridges and
printheads
●About the ink cartridges
●
Check the ink cartridges status
●
Remove an ink cartridge
●
Insert an ink cartridge
●
About the printheads
●
Check the printhead status
●
Remove a printhead
●
Insert a printhead
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							About the ink cartridges
Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.
The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come with twelve
130 ml cartridges. You can purchase 130 ml ink cartridges for both printers, see 
Accessories
on page 139.
CAUTION:Observe precautions when handling ink cartridges because they are ESD-sensitive
devices (see the 
Glossary on page 207). Avoid touching pins, leads, and circuitry.
Check the ink cartridges status
To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
To get more information on your ink cartridges, you can use the front panel ink menu, HP Easy Printer
Care (Windows), or HP Printer Utility (Mac OS).
For an explanation of the ink cartridge status messages, see 
Ink cartridge status messages
on page 178.
Ink menu procedure
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Ink cartridge
information.
2.Select the cartridge on which you want information.
3.The front panel displays:
●Color
●Product name
●Product number
●Serial number
●Status
●Ink level, if known
●Total ink capacity in milliliters
●Expiration date
●Manufacturer
●Warranty status
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
procedures
●In HP Easy Printer Care (Windows), go to the Overview tab, each cartridges status is under
Supply Status > Cartridges.
●In HP Printer Utility (Mac OS), select  Information > Printer Status.
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							Remove an ink cartridge
There are three occasions when you need to remove an ink cartridge.
●The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended
printing (you can use up the remaining ink in the first cartridge at a more convenient time).
●The ink cartridge is empty or faulty, and you must replace it to continue printing.
●The ink cartridge has expired.
CAUTION:Do not try to remove an ink cartridge while printing.
CAUTION:Remove an ink cartridge only if you are ready to insert another one.
CAUTION:Make sure the printer wheels are locked (the brake lever is pressed down) to prevent
the printer from moving.
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Replace ink
cartridges.
2.Open the ink cartridge cover completely. Gloss enhancer, gray, blue, green, magenta and yellow
are in the left side, while light magenta, light cyan, photo black, light gray, matte black, and red are
in the right side.
3.Grip the cartridge you wish to remove.
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							4.Pull the cartridge straight up.
NOTE:Avoid touching the end of the cartridge that is inserted into the printer, as there may
be ink on the connection.
NOTE:Avoid storing partially used ink cartridges.
5.The front-panel display identifies the missing ink cartridge.
Insert an ink cartridge
1.Before removing the cartridge from its wrapping, shake it vigorously.
2.Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the
cartridge label.
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Ink and printheads