HP DesignJet Z3100ps GP 44 User Manual

							4.Lift the ink cartridge cover on the left-hand side of the printer.
5.Press the button behind the ink cartridges to release the cover of the left-hand end of the printer.
6.Remove the left end cover.
ENWWReplace the cutter 131
Maintaining the printer
 
						

							7.Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter.
The screw is captive and will not fall out.
8.Remove the old cutter.
9.Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth
within its housing to check that it moves freely.
132 Chapter 10   Maintaining the printer ENWW
Maintaining the printer
 
						

							10.Slide the new cutter into position on the cutter rail.
The two wheels on the bottom of the cutter should engage the central ridge on the cutter rail, and
the two bushing guides should fit into the groove in the upper part of the cutter rail.
Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the
printer will park it correctly later.
ENWWReplace the cutter 133
Maintaining the printer
 
						

							11.Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tighten the
screw with the screwdriver in your other hand.
12.Put the left end cover back on the printer, aligning the protrusions with the holes in the printer.
13.Close the ink cartridge cover.
14.At the front panel, turn the printer back on. The printer checks that the cutter has been correctly
installed. Look at the front panel and follow its instructions if there is any problem.
134 Chapter 10   Maintaining the printer ENWW
Maintaining the printer
 
						

							Maintain the ink cartridges
During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to
maintain the best print quality, replace a cartridge when it reaches its expiration date. The printers front
panel notifies you when any cartridge reaches its expiration date.
You can also check a cartridges expiration date at any time: see 
Check printer status on page 130.
See also 
Handling ink cartridges and printheads on page 117.
Move or store the printer
If you need to move or store the printer, prepare it correctly to avoid possible damage to it. To prepare
the printer, follow the instructions below.
1.Do not remove the ink cartridges or printheads.
2.Make sure that no paper is loaded.
3.Make sure that the printer is idle.
4.Disconnect any cables connecting the printer to a network or a computer.
5.Before transporting the printer, secure the rear tray in the closed position with tape. Otherwise, the
tray could open and perhaps break and fall out of the printer.
If you need to leave the printer turned off for a long time, follow the additional steps below.
1.Turn off the power using the Power key on the front panel.
2.Also turn off the power switch at the rear of the printer.
3.Disconnect the printers power cable.
CAUTION:If you turn the printer upside down, ink could escape into the printer and cause
serious damage.
When the printer is turned back on, it takes about three minutes to initialize itself and to check and prepare
the printheads. Preparing the printheads normally takes just over a minute. However, if the printer has
been off for a six weeks or more, preparing the printheads could take up to an hour.
CAUTION:If the printer remains off for a long period of time, the printheads may become
unusable. In this case, you need to replace the printheads with new ones.
After a storage period, if maintaining color accuracy is important to you, you are recommended to purge
some ink from the printheads before starting the color calibration process. This is in addition to any ink
ENWW Maintain the ink cartridges 135
Maintaining the printer
 
						

							already used in preparing the printheads. Go to the front panel and select the Image Quality Maintenance
menu icon 
, then Advanced > Purge ink.
TIP:Because preparing and purging the printheads uses both time and ink, you are strongly
recommended to leave the printer always on or in sleep mode, whenever possible, to maintain the
health of the printheads. In both cases, the printer wakes up from time to time to maintain the
printheads. Thus you can avoid going through lengthy preparation processes before using your
printer.
Update the firmware
The printers various functions are controlled by software that resides in the printer, otherwise known as
firmware.
From time to time firmware updates will be available from Hewlett-Packard. These updates increase the
printers functionality and enhance its features.
Firmware updates can be downloaded from the Internet and installed in your printer in the following ways;
you can choose whichever you find most convenient.
●Using HP Easy Printer Care under Windows, select your printer, the Support tab, and then
Firmware Update.
●Using HP Printer Utility under Mac OS, select Support and then Firmware Update.
●Using your printers Embedded Web Server, select the Setup tab and then Firmware update.
In each case, follow the instructions on your screen to download the firmware file and store it on your
hard disk. Then select the downloaded file and click Update.
If you experience very slow progress while uploading the firmware file to the printer, the reason could be
that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded
Web Server directly.
●In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for
more precise control, click the Advanced button and add the printers IP address to the list of
exceptions, for which the proxy server is not used.
●In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printers IP address or its domain name to the list of exceptions, for which
the proxy server is not used.
The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be
downloaded separately; see 
Paper profiles on page 39.
Update the software
To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/
go/designjet/ and select Downloads, then Drivers. Then select your printer, your preferred language,
and your operating system.
If your operating system is Windows, HP Software Update regularly offers to update your software
automatically.
136 Chapter 10   Maintaining the printer ENWW
Maintaining the printer
 
						

							Printer maintenance kits
Three maintenance kits are available for your printer, containing components that may need to be
replaced after long use. When one of them is needed, a message is displayed on the front panel and by
HP Easy Printer Care under Windows or HP Printer Utility under Mac OS.
When you see the message, you should contact HP Support (see 
Contact HP Support on page 200) and
request the maintenance kit. Two of the kits are installed by service engineers only; the third consists of a
replacement cutter, which you can install yourself (see 
Replace the cutter on page 130).
Secure Disk Erase
The printers hard disk is used as a temporary storage area for print jobs. The Secure Disk Erase facility
can completely erase your information from the hard disk to protect it from unauthorized access. You can
choose to erase particular files, or the whole hard disk.
Secure Disk Erase provides three different levels of security:
●Non-Secure Fast Erase: all pointers to the information are erased. The information itself remains
on the hard disk until the disk space it occupies is needed for other purposes, and it is then
overwritten. While it remains on the disk, it is difficult for most people to access, but may be accessed
using software designed for the purpose. This is the normal method in which files are erased on most
computer systems; it is the fastest method but the least secure.
●Secure Fast Erase: all pointers to the information are erased, and the information itself is also
overwritten with a fixed character pattern. This method is slower than Non-Secure Fast Erase, but
more secure. It may still be possible to access fragments of the erased information by using special
tools to detect residual magnetic traces.
●Secure Sanitizing Erase: all pointers to the information are erased, and the information itself is
repetitively overwritten using an algorithm designed to eliminate any residual traces. This is the
slowest method, but the most secure. Secure Sanitizing Erase meets the US Department of Defense
5220-22.m requirements for clearing and sanitization of disk media. This is the default security level
when using Secure Disk Erase.
ENWWPrinter maintenance kits 137
Maintaining the printer
 
						

							Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HPs free Web-based print
management software: see 
http://www.hp.com/go/webjetadmin/.
If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support: see
Contact HP Support on page 200.
Before choosing to erase the whole hard disk, you should be aware of the following considerations:
●You may be asked to restart the printer several times during the process, which will take about 6
hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase.
●The demo prints available from the front panel will be deleted and not restored.
138 Chapter 10   Maintaining the printer ENWW
Maintaining the printer
 
						

							11
Accessories
●How to order supplies and accessories
●
Introduction to the accessories
ENWW139
Accessories
 
						

							How to order supplies and accessories
There are two alternative ways to order supplies or accessories for your printer:
●Visit 
http://www.hp.com/go/designjetz3100_order/ on the Web.
●Contact HP Support (see 
Contact HP Support on page 200).
The rest of this chapter lists the available supplies and accessories, and their part numbers.
Order ink supplies
The following ink supplies can be ordered for your printer.
Table 11-1  Ink cartridges
CartridgePart number
HP 70 Matte Black 130 ml Ink CartridgeC9448A
HP 70 Photo Black 130 ml Ink CartridgeC9449A
HP 70 Gray 130 ml Ink CartridgeC9450A
HP 70 Light Gray 130 ml Ink CartridgeC9451A
HP 70 Magenta 130 ml Ink CartridgeC9453A
HP 70 Yellow 130 ml Ink CartridgeC9454A
HP 70 Light Magenta 130 ml Ink CartridgeC9455A
HP 70 Red 130 ml Ink CartridgeC9456A
HP 70 Green 130 ml Ink CartridgeC9457A
HP 70 Blue 130 ml Ink CartridgeC9458A
HP 70 Gloss Enhancer 130 ml Ink CartridgeC9459A
HP 70 Light Cyan 130 ml Ink CartridgeC9390A
HP 70 Matte Black 130 ml Ink Cartridge Twin PackCB339A
HP 70 Photo Black 130 ml Ink Cartridge Twin PackCB340A
HP 70 Gray 130 ml Ink Cartridge Twin PackCB341A
HP 70 Light Gray 130 ml Ink Cartridge Twin PackCB342A
HP 70 Magenta 130 ml Ink Cartridge Twin PackCB344A
HP 70 Yellow 130 ml Ink Cartridge Twin PackCB345A
HP 70 Light Magenta 130 ml Ink Cartridge Twin PackCB346A
HP 70 Red 130 ml Ink Cartridge Twin PackCB347A
HP 70 Green 130 ml Ink Cartridge Twin PackCB348A
HP 70 Blue 130 ml Ink Cartridge Twin PackCB349A
HP 70 Gloss Enhancer 130 ml Ink Cartridge Twin PackCB350A
HP 70 Light Cyan 130 ml Ink Cartridge Twin Pack CB351A
140 Chapter 11   AccessoriesENWW
Accessories