HP Designjet T620 610 mm User Manual

Paper typeg/m²LengthWidthPart numbers
HP Heavyweight Coated Paper131100 ft = 30.5 m24 in = 610 mmC6029C (AEJN)
HP Super Heavyweight Plus Matte
Paper 210
100 ft = 30.5 m 24 in = 610 mmQ6626A (AEJN)
HP Colored Paper Yellow295.3 ft = 90 m23.39 in = 594 mm (A1)Q6596A (E)
HP Technical Paper
HP Natural Tracing Paper
90150 ft = 45.7 m16.54 in = 420 mm (A2)Q1440A (J)
23.39 in = 594 mm (A1)Q1439A (J)
24 in = 610 mmC3869A
HP Translucent Bond 67150 ft = 45.7 m
24 in = 610 mmC3860A (AJN)
HP Vellum75150 ft = 45.7 m24...

Paper typeg/m²LengthWidthPart numbers
HP Premium Plus Photo Satin28650 ft = 15.2 m18 in = 458 mmQ7920A
24 in = 610 mmQ5491A
HP Universal High-Gloss Photo
Paper190100 ft = 30.5 m24 in = 610 mmQ1426A (AEJN)
HP Universal Semi-Gloss Photo
Paper190
100 ft = 30.5 m 24 in = 610 mmQ1420A (AEJN)
Table 11-4  Sheet paper
Paper typeg/m²LengthWidthPart numbers
HP Bond and Coated Paper
HP Coated Paper
9024 in = 610 mm18 in = 457 mmQ1961A (AEJN)
HP Photographic Paper
HP Premium Plus Photo Gloss
28619 in = 483 mm13 in =...

NameProduct number
HP Designjet T620 24in SpindleQ6700A
HP Jetdirect 635n IPv6/IPsec Print ServerJ7961A
Introduction to the accessories
Stand
The printer stand is used to support the printer and the basket, which collects prints as they emerge
from the printer. The main alternative to the stand is to put the printer on a desk.
The height of the stand is 668 mm.
The weight of the stand is 10.12 kg (24 inch).
Spindle
With extra spindles, you can change rapidly from one paper type to another.
Jetdirect...

12 Troubleshooting paper issues
●The paper cannot be loaded successfully
●
The paper type is not in the driver
●
The paper has jammed
●
The printer displays out of paper when paper is available
●
Prints do not fall neatly into the basket
●
The sheet stays in the printer when the print has been completed
●
The paper is cut when the print has been completed
●
The cutter does not cut well
●
The roll is loose on the spindle
●
A strip stays on the output tray and generates jams
●
Recalibrate the paper...

The paper cannot be loaded successfully
●Ensure no paper is loaded.
● Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
● Do not attempt to straighten the paper during the aligning process, unless instructed to do so by
the front-panel display. The printer automatically attempts to straighten the paper.
● The paper may be crumpled, or warped, or may have irregular edges.
General unsuccessful roll load issues
●
If the paper does not load, the leading edge of...

Unsuccessful sheet load
●Guide the sheet, especially thick papers, when the printer initially feeds the sheet.
● Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-
panel display. The printer automatically attempts to straighten the sheet.
● Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.
If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the
printer, and tries to...

front-panel display messageSuggested action
Paper too smallDuring the load process the printer detected that the paper is too narrow or too short
to be loaded in the printer. Press the Cancel key to stop the load process. See
Functional specifications on page 158.
Paper too bigDuring the load process the printer has detec ted that the paper is either too wide or
too long (sheet only) to be loaded correctly. Press the Cancel  key to stop the load
process. See 
Functional specifications on page 158 .
Paper...

CAUTION:Only use this option if you are sure your paper does not wrinkle when printed.
Photographic paper
For photographic paper, select paper type  Photo Paper > Photo Matte Paper .
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select
paper type Photo Paper  > Photo Gloss Paper.
After printing, the paper has wrin kles or there is too much ink
This happens when too much ink is used. To use less ink, select a thinner...

3.Try to move the printhead carriage out of the way.
4.Lift the blue lever as far up as it will go.
5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
6.Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see
the paper, return to the front of the printer and remove it from the output tray.
CAUTION: Do not move the paper sideways, as it could damage the printer.
116 Chapter 12   Troubleshooting paper issues...

7.Carefully remove all small pieces of paper.
8.Lower the blue lever.
9.Close window.
10.Switch on the printer.
11.Reload the roll, or load a new sheet see Paper handling on page 23.
NOTE: If you find that there is still some paper causing an obstruction within the printer, restart the
procedure and carefully remove all pieces of paper.
ENWW The paper has jammed 117
Paper issues