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HP DesignJet 4500ps User Manual

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    							The print smudges when touched.......................................................................................................263
    Ink marks on the paper........................................................................................................................263
    Smears on the front of coated paper..................................................................................263
    Smears or scratches on the front of glossy paper..............................................................264
    Ink marks on the back of the paper....................................................................................264
    Ink marks when the stacker is in use [4500].......................................................................264
    A defect near the start of a print..........................................................................................................264
    Lines are stepped................................................................................................................................265
    Lines are printed double or in wrong colors........................................................................................265
    Lines are discontinuous.......................................................................................................................266
    Lines are blurred (ink bleeds from lines).............................................................................................266
    Lines are slightly warped.....................................................................................................................267
    Color accuracy.....................................................................................................................................267
    Color accuracy using EPS or PDF images in page layout applications.............................267
    PANTONE color accuracy...................................................................................................................267
    Using Automatic PANTONE Calibration (the best choice).................................................268
    Converting PANTONE colors manually..............................................................................268
    Tips.....................................................................................................................................268
    Color matching between different HP Designjets................................................................................268
    Printing via separate PostScript drivers..............................................................................268
    Printing via separate HP-GL/2 drivers................................................................................269
    Printing the same HP-GL/2 file...........................................................................................270
    19  The problem is... (image error topics)
    The print is completely blank...............................................................................................................272
    The output contains only a partial print...............................................................................................272
    The image is clipped............................................................................................................................272
    The image is in one portion of the printing area..................................................................................273
    The image is unexpectedly rotated.....................................................................................................273
    The print is a mirror image of the original............................................................................................273
    The print is distorted or unintelligible.......................................................................................
    ............273
    One image overlays another on the same sheet................................................................................273
    Pen settings seem to have no effect...................................................................................................274
    Some objects are missing from the printed image..............................................................................274
    A PDF file is clipped or objects are missing........................................................................................274
    No output when printing from Microsoft Visio 2003.............................................................................274
    20  The problem is... (ink system topics)
    I cannot insert an ink cartridge............................................................................................................276
    The printer will not accept a large black ink cartridge.........................................................................276
    I cannot remove an ink cartridge.........................................................................................................276
    I cannot insert a printhead...................................................................................................................276
    I cannot insert a printhead cleaner......................................................................................................276
    The front panel keeps telling me to reseat or replace a printhead......................................................276
    An ink cartridge status message.........................................................................................................277
    A printhead status message................................................................................................................277
    A printhead cleaner status message...................................................................................................277
    21  The problem is... (stacker topics) [4500]
    Paper scrolling.....................................................................................................................................280
    The trailing edge of the paper curling up.............................................................................................280
    The paper is not completely ejected....................................................................................................280
    ENWWix
     
    						
    							22  The problem is... (scanner topics) [4500]
    The diagnostics light is flashing...........................................................................................................282
    The wait light is flashing......................................................................................................................282
    The wait and diagnostics lights are both flashing................................................................................282
    The scanner displays a warning message..........................................................................................283
    The scanner software is in the wrong language..................................................................................283
    The scanner software does not start...................................................................................................283
    The CD or DVD cannot be read by my computer...............................................................................284
    A media profile cannot be generated..................................................................................................284
    The printer puts the job on hold...........................................................................................................284
    The printer loads the wrong roll...........................................................................................................284
    The margins are too wide....................................................................................................................284
    Streaks in the scanned image.............................................................................................................284
    23  The problem is... (other topics)
    The printers start-up process does not complete...............................................................................286
    A front panel message ........................................................................................................................286
    A “printhead monitoring” message......................................................................................................288
    A “printheads are limiting performance” message..............................................................................288
    An “on hold for paper” message [4500]...............................................................................................288
    The printer does not print....................................................................................................................289
    The printer seems slow.......................................................................................................................290
    The application slows down or hangs up while generating the print job.............................................290
    Communication failures between computer and printer......................................................................291
    I cannot access the Embedded Web Server from my browser...........................................................291
    An out-of-memory error.......................................................................................................................292
    An AutoCAD 2000 memory allocation error........................................................................................292
    The platen rollers squeak....................................................................................................................292
    24  Tell me about... (Embedded Web Server topics)
    25  Tell me about... (printer topics)
    Color emulation modes........................................................................................................................298
    CMYK color emulation........................................................................................................298
    RGB color emulation...........................................................................................................299
    Connecting the printer.........................................................................................................................299
    The printers rear lights........................................................................................................................300
    The printers internal prints..................................................................................................................300
    Preventive maintenance......................................................................................................................301
    26  Tell me about... (ink system topics)
    Ink cartridges.......................................................................................................................................304
    Replacing ink cartridges.....................................................................................................304
    Printheads............................................................................................................................................305
    Printhead cleaners...............................................................................................................................306
    Ink system tips.....................................................................................................................................306
    27  Tell me about... (paper topics)
    Using paper.........................................................................................................................................308
    Supported paper types........................................................................................................................308
    Drying time...........................................................................................................................................310
    Using paper with the stacker [4500]....................................................................................................310
    xENWW
     
    						
    							28  Tell me about... (multiroll topics) [4500]
    The uses of a multiroll printer..............................................................................................................312
    How the printer allocates jobs to paper rolls.......................................................................................312
    Roll switching policy............................................................................................................................313
    Unattended printing.............................................................................................................................313
    29  Tell me about... (printer specifications topics)
    Functional specifications.....................................................................................................................316
    Physical specifications.........................................................................................................................317
    Memory specifications.........................................................................................................................318
    Power specifications............................................................................................................................318
    Ecological specifications......................................................................................................................318
    Environmental specifications...............................................................................................................318
    Acoustic specifications........................................................................................................................319
    30  Tell me about... (ordering supplies and accessories topics)
    Ordering ink supplies...........................................................................................................................322
    Ordering paper.....................................................................................................................................322
    Ordering accessories...........................................................................................................................325
    31  Tell me about... (getting help topics)
    HP Instant Support..............................................................................................................................328
    HP Customer Care..............................................................................................................................328
    HP Designjet Online............................................................................................................................329
    Other sources of information...............................................................................................................329
    32  Legal information
    Worldwide Limited Warranty—HP Designjet 4000/4500 Printer series and 4500mfp........................332
    A. Extent of HP Limited Warranty.......................................................................................332
    B. Limitations of liability......................................................................................................333
    C. Local law........................................................................................................................334
    Hewlett-Packard Software License Agreement...................................................................................33
    5
    HP SOFTWARE LICENSE TERMS ..................................................................................335
    Open source acknowledgments..........................................................................................................336
    Regulatory notices...............................................................................................................................337
    Regulatory Model Number..................................................................................................337
    ELECTROMAGNETIC COMPATIBILITY (EMC)................................................................337
    FCC statements (U.S.A.)....................................................................................................337
    Shielded cables...................................................................................................................337
    Normes de sécurité (Canada).............................................................................................338
    DOC statement (Canada)...................................................................................................338
    Korean EMI statement........................................................................................................338
    VCCI Class A (Japan).........................................................................................................338
    Safety power cord warning.................................................................................................338
    Taiwanese EMI statement..................................................................................................338
    Chinese EMI statement......................................................................................................339
    Sound..................................................................................................................................339
    DECLARATION OF CONFORMITY....................................................................................................340
    declares that the product....................................................................................................340
    conforms to the following product specifications................................................................340
    Additional information.........................................................................................................340
    Local contacts for regulatory topics only............................................................................341
    ENWWxi
     
    						
    							Index....................................................................................................................................................................343
    xiiENWW
     
    						
    							1 Introduction
    ●Using this guide
    ●
    The printers main features
    ●
    The printers main components [4000]
    ●
    The printers main components [4500]
    ●
    The front panel
    ●
    Printer software
    ●
    Scanner software [4500]
    ENWW1
    Introduction
     
    						
    							Using this guide
    Using your printer (on CD) and the Quick Reference Guide (on paper) are organized into the
    following chapters.
    Introduction
    This chapter provides a brief introduction to the printer and its documentation for new users.
    How do I ...
    These chapters help you to carry out various procedures such as loading paper or changing an ink
    cartridge. Many of these procedures are illustrated with drawings, and some are also illustrated with
    animations (in Using your printer only, on CD).
    The problem is ...
    These chapters help you to solve problems that may occur while printing. The most complete source
    for this type of information is in in Using your printer, on CD.
    Tell me about ...
    Available in Using your printer only, on CD, these chapters contain reference information, including
    the specifications of the printer, and the part numbers of paper types, ink supplies, and other
    accessories.
    Legal information
    This chapter contains HPs limited warranty statement, software license agreement, open source
    acknowledgments, regulatory notices, and declaration of conformity.
    Index
    In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
    The printers main features
    Your printer is a color inkjet printer designed for printing high-quality images on paper up to 42 in
    (1.06 m) wide. Some major features of the printer are shown below:
    ●Production speeds of up to 1.5 m²/min (16 ft²/min), using HP Universal Inkjet Bond Paper with
    the Fast print quality option and the Optimize for Lines and Text option
    ●Print resolution of up to 2400×1200 optimized dpi, from a 1200×1200 dpi input, using the Best
    print quality option, the Maximum Detail and Optimize for Images options, and glossy paper
    (for more information on print resolution, see 
    Functional specifications)
    ●Unattended printing using 400 cm³ color ink cartridges and 775 cm³ black cartridges (see 
    Ink
    cartridges), and rolls of paper up to 300 ft (90 m) in length
    NOTEThe HP Designjet 4500 series supports rolls of paper up to 575 ft (175 m) in
    length.
    ●High productivity features such as multi-file job submitting, job previewing, queueing, and
    nesting using the printers Embedded Web Server (see 
    Tell me about... (Embedded Web Server
    topics))
    2 Chapter 1   IntroductionENWW
    Introduction
     
    						
    							●Ink and paper usage information is available from the front panel, and on the Web from the
    Embedded Web Server
    ●Accurate and consistent color reproduction features:
    ●Press emulations for U.S., European, and Japanese standards; and color monitor RGB
    emulations (see 
    Color emulation modes)
    ●Automatic color calibration
    The printers main components [4000]
    NOTEThis topic applies to the HP Designjet 4000 Printer series only.
    The following front and rear views of the printer illustrate the main components.
    Front view
    1.Ink cartridge
    2.Platen
    3.Printhead carriage
    4.Printhead
    5.Printhead cleaner
    6.Front panel
    7.Spindle
    8.Blue removable paper stop
    ENWW The printers main components [4000] 3
    Introduction
     
    						
    							9.Bin
    10.Ink cartridge drawer
    11.Spindle lever
    12.Paper load lever
    Rear view
    1.Quick Reference Guide holder
    2.Power socket and on/off switch
    3.Sockets for communication cables and optional accessories
    The printers main components [4500]
    NOTEThis topic applies to the HP Designjet 4500 Printer series only.
    The following front and rear views of the printer illustrate the main components.
    4 Chapter 1   IntroductionENWW
    Introduction
     
    						
    							Front view
    1.Ink cartridges
    2.Platen
    3.Printhead carriage
    4.Printhead
    5.Printhead cleaner
    6.Front panel
    7.Paper load lever (roll 1)
    8.Spindle
    9.Paper load lever (roll 2)
    10.Bin
    11.Spindle drawer (roll 1)
    12.Spindle drawer (roll 2)
    ENWW The printers main components [4500] 5
    Introduction
     
    						
    							Front view with optional stacker
    Rear view
    1.Quick Reference Guide holder
    2.Power socket and on/off switch
    3.Sockets for communication cables and optional accessories
    6 Chapter 1   IntroductionENWW
    Introduction
     
    						
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