HP DesignJet 110plus r User Manual

							
HP Designjet 110plus/110 plus nr printer—Quick Reference Guide
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...continued from previous page...
6. Rewind any excess paper so that the paper is rolled tightly onto the spindle.
7. Insert the leading 
edge of the paper into 
the lower  slot in the 
rear of the printer. 
Push the paper in until 
it encounters 
resistance, keeping 
the sides of the paper 
rolled tightly so that 
the paper is not 
skewed.
8. After emitting a  ‘beep’, the printer will 
take up the paper.
9. The printer will check  the alignment of the paper. If the paper is properly aligned, the roll icon will 
appear on the display, indicating that the printer is ready to print.
If the paper is misaligned, the printer will eject the paper and the display will 
show the misaligned and roll icons; you will have to reload the paper.
Repeat Step 6, so that the paper is tightly rolled onto the spindle. 
How do I print on large sheets?
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Important:
Do not pull on the roll of paper once it is taken up by the printer, 
that is, if there is any resistance.
There are two ways of unloading a roll of paper:
 If you want to unload the roll in order to feed a single sheet through the  printer, press the  Cancel and OK keys on the front panel  at the same time (see 
below). If you later request printing to the roll, the Automatic Roll Feed will 
then automatically reload the roll.
 If you want to unload the roll in order to completely remove it (for example,  you no longer wish to use this roll of paper):
1. Push the Eject button on the left roll feed support at the rear of the printer.  Avoid pressing the Eject button several times, as this can damage the paper . 
2. Pull the roll towards you and remove the paper completely from the rear  paper path of the printer. The icons shown below will flash until the paper is 
completely out, because if the paper is only partially removed, paper jams 
may subsequently occur. Sometimes the paper may fall away from the rear 
path by itself.
You do not need to remove the spindle from its supports in the printer.
How do I unload a roll of paper?
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HP Designjet 110plus/110 plus nr printer—Quick Reference Guide
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How do I replace ink cartridges?
1. Open the front hinged flap at the right of the printer.
2. For each ink cartridge that needs to  be replaced:
 Gripping it by its shorter top edges, lift the ink cartridge 
vertically up and out of the 
printer.
 Lower the new ink cartridge into  its slot until it clicks into place 
and is quite secure.
3. Finally close the outer flap.
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1. Try pressing the OK key (the upper right key) on the printer’s front panel.
If this doesnt solve the problem…
2. Turn off the printer.
3. Remove all media from the tray. Pull out any paper that is visibly stuck.
4. Lift the top cover and pull out any paper that may be stuck. Be careful when you lift the cover not to damage or disturb any of the tubes or 
other internal parts of the printer. 
5. Remove the rear path carefully by pressing the buttons on each of its sides and  pulling it  straight out. If you don’t pull it straight out, you may damage the 
paper sensor .
Removing the rear path gives access to the inside of the printer from the rear.
Pull out any paper that may be stuck inside or is accessible from the rear.
Replace the rear path and make sure it fits securely.
6. Turn on the printer.
7. We recommend that after clearing a paper jam you align the printheads to  avoid problems of poor print quality. To align printheads, start  HP Designjet 
System Maintenance  (see page 16) and select  Align printhead.
Rear path
The problem is a paper jam
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If paper from the roll is jammed:
1. Turn off the printer. 
2. Check in all places where the roll could be trapped: 
 Remove the front paper tray. This will allow you to see inside the printer through a slot in the front. Release and remove any trapped paper that is 
accessible. 
 Lift the top cover, being careful not to damage or disturb any of the tubes or  other internal parts of the printer. If there is any paper trapped in the wheels 
inside the printer, release and remove the paper. 
 Remove the rear path by pressing the buttons on each of its sides and pulling  it straight out. If you dont pull it straight out, you may damage the paper 
sensor. If there is any paper trapped in the rollers inside the printer, release 
and remove the paper. 
3. Once the paper jam has been cleared, replace any parts of the printer  (paper tray, top cover, rear path) that you have removed/opened, making 
sure they fit securely. 
4. Turn on the printer. 
5. Before reloading the paper roll, you must trim the leading edge of the roll  such that this edge is perfectly straight and at right-angles to the sides of the 
roll. 
The problem is a roll of paper is jammed
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							HP Designjet 110plus/110 plus nr printer—Quick Reference Guide
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The problem is that the printer has stopped
If the front panel looks like this and the yellow light 
is flashing:
1. Open both parts of the hinged flap at the right of the printer, lifting it right back so that you can 
see the print carriage. Check that all packaging 
material has been removed from around the 
print carriage.
The carriage may move at this point. Wait until 
it has stopped moving.
2. Check that the printhead cover is latched down.  The printer will not work if the latch is not 
properly engaged.
3. Close the rear part and then the front part of the  hinged flap. The printer will not work if it is not 
properly closed.
4. If the yellow light has not turned off, see the  Using Your Printer  CD.
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The problem is that the printer has not received the job
If your printer seems to be ignoring the printing job you have sent to it:
1. Check that the printer is correctly connected to the computer.If the connection is through a network, print the printer’s configuration pages 
(hold down the Power key while pressing the OK key four times), and check in 
the TCP/IP section that the Status is shown as Ready. Make a note of the 
printer’s IP address and subnet mask, which are in the same section.
 If the IP address is 0.0.0.0 or 192.0.0.192, refer to your printer’s setup poster.
 If the Status is Ready, you can use a Web browser to check the network  connection between printer and computer. Simply type your printer’s IP 
address into your browser, where you would normally type a URL. If you get 
a reply from the printer, then the network connection between the printer 
and the computer is working.
 If the Status is Not Ready, or if the printer does not reply to the Web  browser, check that the printer’s IP address and subnet mask belong to your 
network.
 If necessary, consult your network administrator.
2. Check that the printer queue is not paused.
3. If you are using Mac OS X, make sure you selected “HP IP Printing” when you  created your printer, and not “IP Printing”.
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							HP Designjet 110plus/110 plus nr printer—Quick Reference Guide
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The problem is… something else
The HP Designjet System Maintenance  utility gives you access to support and 
troubleshooting facilities on the Web, if you have an Internet connection. Even 
without an Internet connection, it provides several facilities that may help to solve 
printer problems.
To  st a r t   HP Designjet System Maintenance  under Windows:
1. From the Windows taskbar, select Start > Settings > Printers.
2. Right-click your printer’s icon and select  Printing Preferences (Windows 2000 
or XP),  Document Defaults  (Windows NT 4), or  Properties (Windows 98 or 
Me) from the pop-up menu.
3. Select the  Advanced tab and click the  Maintenance button.
To  st a r t   HP Designjet System Maintenance  under Mac OS, double-click the HP 
Designjet System Maintenance  icon on your desktop. Alternatively, under Mac OS 
X you can select your printer in the Print Center and click  Configure.
Under Windows or Mac OS, your Web browser should be started automatically 
when you have followed the instructions above.
If you cannot follow these instructions successfully…
 …it may be that your computer does not manage the printer. In this case, use  HP Designjet System Maintenance  from the printer server.
 …or it may be that the printer is managed by your computer but  HP Designjet 
System Maintenance  has not been installed. In this case, install it from the  HP 
Designjet Software Setup  CD.
For much more about 
troubleshooting printer 
problems, see the 
section ‘The Problem 
Is…’ on the 
Using Your 
Printer
 CD.
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Tell me about the front panel
The front panel (or control 
panel) of the printer gives 
information about the state 
of the printer, and also has 
three keys (or buttons) that 
let you control the actions of 
the printer.
The keys are:
Powe r:  Tu r n s  t h e  p owe r  
on and off. 
 Cancel:  Cancels the 
current operation.
 OK:  Indicates to the printer:
 that you have now  loaded paper in the appropriate tray or feed, and the 
printer may start printing;
 that you have  corrected a problem —for example, you have removed 
jammed paper or replaced a failing printhead—and that the printer should 
continue with its activity—for example, it should resume printing;
The lights are:
 Powe r:  The Power (green) light is on when the printer is switched on.
 Attention:  The Attention (yellow) light is on when the printer requires a user 
action—for example, to close the top cover (if the display is blank).
The printer’s front panel has a  Display area that gives information about the printer. 
The sets of icons in the lower two -thirds of the display refer respectively to the Black, 
Cyan, Magenta, and Yellow components of the ink system.
Display
Cancel key
OK key
Attention light
Powe r  key
Powe r  l i g h t
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Press a Key: When flashing:Printer waiting.
Action: Press the OK 
key.
When off:  Normal.
Paper jam: When flashing:
Paper jammed, paper 
stalled or carriage 
stalled.
Action: Clear the 
paper jam.
See page 12.
When off:  Normal.
The four icons shown here refer to the amount of ink in each of 
the ink cartridges .
Use HP Designjet System Maintenance:
When flashing: Hardware error.
Action:  Run the HP Designjet System Maintenance utility for the 
printer (see page 16). Make sure that the printer is connected.
When off:  Normal.
Tell me about the icons on the front panel
Busy: When flashing:
Printing, cancelling 
job, drying, powering 
off. The icon flickers if 
the top or side cover is 
open.  Action:  close the 
top cover or close the 
side cover.
When off:  Printer is 
powered off, idle, or 
awaiting user action.
Paper When flashing :
misaligned: The paper is
misaligned and must 
be reloaded to print. 
Action:  Reload the 
paper.
When off:  Normal.
State of When flashing:
Sheet Paper: Out of paper or
paper stalled.
Action : Add paper or 
clear the paper path.
When off:  Normal.
A flashing  printhead icon (at the bottom) indicates a 
problem with that printhead.
State of the When on :
roll: The roll is loaded.
When flashing : The 
roll is empty or stuck. 
Action:  Load roll.
When off:  There is no 
roll loaded.
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