HP Color LaserJet CP6015de User Manual

Part numbers
Ordering information and availability might change during the life of the product.
Accessories
ItemDescriptionPart number
HP Color LaserJet  1 x 500 Paper Feeder500-sheet paper feeder and cabinetCB473A
HP Color LaserJet 3 x 500 Paper Feeder3-drawer (500 sheets each) paper feeder
and cabinetCB474A
HP 3-bin Stapler/Stacker Accessory3-bin stapler/stacker with output
accessory bridge unitQ6998A
HP 3-bin Stapler/Stacker or HP Booklet
Maker/Finisher staple cartridge (upper
cartridge on HP Booklet...

ItemDescriptionPart number
Image fuser kit220 voltCB458A
Roller kit CB459A
Image transfer kit CB463A
Cables and interfaces
ItemDescriptionPart number
Enhanced I/O (EIO) cardHP Jetdirect 635n IPv6/IPsec Print
ServerJ7961G
USB cable2-meter standard USB-compatible
device connector C6518A
258 Appendix A   Supplies and accessories
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B Service and support
Hewlett-Packard limited warranty statement
HP PRODUCTDURATION OF LIMITED WARRANTY
HP Color LaserJet CP6015 Series  product One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials
and workmanship after the date of purchase, for the period  specified above. If HP receives notice of such defects
during the warranty period, HP will, at  its option, either repair or replace products  which prove to be...

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHET HER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces  do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO TH E SALE OF THIS PRODUCT TO YOU....

Print cartridge and image drum limited warranty
statement
This HP product is warranted  to be free from defects in materials and workmanship.
This warranty does not appl y to products that (a) have been re filled, refurbished, remanufactured or
tampered with in any way, (b) experience problem s resulting from misuse, improper storage, or
operation outside of the published en vironmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return...

Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit
Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship until the printer
provides a low-life indicator on the control panel.
This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered
with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside
of the published environmental specifications for th e printer product...

Customer self repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility  in performing defective parts replacem ent. If during the diagnosis period, HP
identifies that the re pair can be accomplished by  the use of a CSR part, HP will  ship that part directly to
you for replacement. There are two categories of CSR  parts: 1) Parts for which customer self repair is
mandatory. If you request HP to repl ace these...

Customer support
Get telephone support, free during your warranty period, for
your country/region
Have the product name, serial number, date of purchase, and
problem description ready.Country/region phone numbers are on the flyer that was in the
box with your product or at 
www.hp.com/support/.
Get 24-hour Internet supportwww.hp.com/support/cljcp6015
Get support for products used with a Macintosh computerwww.hp.com/go/macosx
Download software utilities, drivers, and electronic...

Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of these
programs will vary depend ing upon your location.
HP maintenance agreements
HP has several types of mainte nance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary by area.
Check with your local HP dealer to determine the services available to you.
On-site service agreements...

266 Appendix B   Service and supportENWW