HP Color LaserJet 2700n User Manual

							5.Click OK.
6.Go to 
Checking DIMM installation.
Checking DIMM installation
Check that the DIMMs are installed correctly and working.
To check DIMM installation
1.Turn the printer on. Check that the printer is in the Ready state after it has gone through the startup
sequence. If an error message appears, a DIMM might have been incorrectly installed.
2.Print a configuration page. See 
Using printer information pages.
3.Check the Installed Personalities and Options section on the configuration page and compare it
with the configuration page that you printed before the DIMM installation.
4.The DIMM might not be installed correctly. Repeat the installation procedure.
-or-
The DIMM may be defective. Try a new DIMM.
ENWWInstalling memory DIMMs 161
 
						

							162 Appendix E   Working with memory ENWW
 
						

							Glossary
bidirectional communicationTwo-way data transmission.
binA receptacle for holding printed pages.
BOOTPAbbreviation for “Bootstrap Protocol,” an Internet protocol that a computer uses to find its IP address.
calibrationThe process in which the printer makes internal adjustments to produce the best print quality.
control panelThe area on the printer that contains buttons and a display screen. Use the control panel to set
printer settings and to get information about the printer status.
defaultThe normal or standard setting for hardware or software.
DHCPAbbreviation for “dynamic host configuration protocol.” Individual computers or peripherals that are
connected to a network use DHCP to find their own configuration information, including the IP address.
DIMMAbbreviation for “dual inline memory module.” A small circuit board that holds memory chips.
duplexA feature that accommodates printing on both sides of a sheet of paper. Also called “2-sided printing.”
e-labelA memory chip on a print cartridge. An e-label tracks the print-cartridge use and identifies the cartridge
as a genuine HP print cartridge.
EIOAbbreviation for “enhanced input/output.” A hardware interface that is used to add a print server, network
adaptor, hard disk, or other plug-in item for HP printers.
Emulated PostScriptSoftware that emulates Adobe PostScript, a programming language that describes the
appearance of the printed page. This printer language appears as “PS” in many menus.
EPSAbbreviation for “encapsulated PostScript,” a type of graphics file.
firmwareProgramming instructions that are stored in a read-only memory unit inside the printer.
fontA complete set of letters, numerals, and symbols in a typeface.
fuserThe assembly that uses heat to fuse the toner onto the print media.
grayscaleVarious shades of gray.
halftone patternA halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as
a photograph.
HP Web JetadminAn HP-trademarked Web-based printer control software that you can use on a computer to
manage any peripheral that has built-in networking.
I/OAbbreviation for “input/output,” refers to computer-port settings.
IP addressThe unique number assigned to a computer device that is connected to a network.
ENWWGlossary 163
 
						

							IPX/SPXAbbreviation for “internetwork packet exchange/sequenced packet exchange.”
macroA single keystroke or command that results in a series of actions or instructions.
mediaThe paper, labels, transparencies, or other material on which the printer prints the image.
memory tagA memory partition that has a specific address.
monochromeBlack and white. Devoid of color.
networkA system of computers interconnected by telephone wires or other means in order to share information.
network administratorA person who manages a network.
page bufferTemporary printer memory used to hold page data while the printer creates an image of the page.
PCLAbbreviation for “Printer Control Language.”
peripheralAn auxiliary device, such as a printer, modem, or storage system, that works in conjunction with a
computer.
personalityDistinctive features or characteristics of a printer or printer language.
pixelAbbreviation for “picture element,” the smallest unit of area in an image displayed on a screen.
PJLAbbreviation for “printer job language.”
PostScriptA trademarked page-description language.
PPDAbbreviation for “PostScript printer description.”
printer driverA software program that a computer uses to gain access to printer features.
RAMAbbreviation for “random access memory,” a type of computer memory that stores data that can change.
raster imageAn image composed of dots.
renderThe process of producing text or graphics.
ROMAbbreviation for “read-only memory,” a type of computer memory that stores data that should not change.
suppliesMaterials that the printer uses and that must be replaced. Supply items for this printer are the four print
cartridges.
TCP/IPAn internet protocol that has become the global standard for communications.
tonerThe fine black or colored powder that forms the image on the printed media.
transfer unitThe black plastic belt that transports media inside the printer and transfers toner from the print
cartridges onto the media.
trayThe receptacle that holds blank paper.
164 GlossaryENWW
 
						

							Index
Symbols/Numerics
2–sided printing
printing 54
troubleshooting 110
500–sheet tray. See tray 3
A
accessibility features 3
accessories
ordering 129,  132,  133
troubleshooting 121
acoustic specifications 146
alerts, setting up 64
archive setting 25
B
batteries, disposal of 152
bin, output
jams, clearing 103
locating 4
blank control panel,
troubleshooting 111
blank first page, printing
(Windows) 49
BOOTP 34
both sides, printing on
printing 54
troubleshooting 110
buttons, control panel 18
C
cables
connecting USB 28
ordering 130
calibrating color 22,  68,  125
Canadian DOC regulations 155
cancelling a print request 56
cardstock
loading 46printing on 15
sizes supported 10
cartridge area jams, clearing 99
cartridges
error messages 93
features 3
HP 81
low or out, settings 23
non-HP 81,  92
order message 92
recycling 151
replace message 92,  93
replacement intervals 80
replacing 83
status gauges 18
status page 21,  58
status, checking 80
status, viewing with HP Toolbox
FX 64
storing 81
warranty 137
cleaning the printer 86
CMYK emulation 72
color
adjusting 73
calibrating 22,  68,  125
CMYK 72
Edge Control 74
halftone options 73
HP ImageREt 72
Macintosh settings 53
managing 73
matching 76
Microsoft Office Basic Colors
palette 76
print in grayscale 73
printed vs. monitor 76
restricting 23,  74
sRGB 72,  74troubleshooting 114
Windows settings 50
color usage log 21,  58
colored paper, printing on 14
configuration page 21,  58
Configure Device, Macintosh 8, 
70
connecting USB cable 28
contrast
display, control panel 23
print density 68
control panel
display contrast 23
display, troubleshooting 111
HP ToolboxFX settings 69
IP address, setting 30
language 22
lights and buttons 18
locating 4
menu map, printing 21,  58
menus 20
messages, troubleshooting 89
Network Config. menu 24
Reports menu 21
Service menu 25
settings, troubleshooting 113
shared environments 26
System Setup menu 22,  24
Courier font settings 23
cover pages
Macintosh 52
Windows 49
curl, paper
settings 25
troubleshooting 109
custom paper sizes
driver settings (Windows) 48
trays, configuring 38
customer support 138
ENWWIndex 165
 
						

							D
declaration of conformity 154
default settings, restoring 25
demo page 21,  58
density settings 68
device discovery 32
device error message 91
Device Settings tab, HP
ToolboxFX 66
DHCP 34
digital photo settings 50
DIMMs
installing 158
ordering 130
verifying installation 161
display contrast, setting 23
disposal, batteries 152
documentation 131
double-sided printing
printing 54
troubleshooting 110
downloading software
HP Web Jetadmin 9
printing system 6
UNIX and Linux 6,  9
drivers
accessing 7
included 3
Macintosh options 52
Macintosh,
troubleshooting 118
operating systems
supported 6
presets (Macintosh) 52
quick sets (Windows) 47
Services tab (Windows) 51
troubleshooting 121
usage page 21
Windows options 47
duplexing
printing 54
troubleshooting 110
E
e-mail alerts, setting up 64
Edge Control 74
electrical specifications 144
embedded Web server
accessing 60
network settings 30Networking tab 62
ordering supplies 132
Settings tab 62
Status tab 61
supplies status page 81
engine comm. error message 91
enlarging documents
(Windows) 48
envelopes
loading 46
printing on 14
troubleshooting 109
types supported 10
environment specifications 13, 
147
environmental stewardship
program 151
EPS files, troubleshooting 119
error messages, control panel 89
Event log 64
EWS. See embedded Web server
extended warranty 140,  152
F
factory defaults, restoring 25
fan error message 90
FCC regulations 150
features 3
feeding problems,
troubleshooting 107
Finland, laser safety
statement 156
first page
blank (Windows) 49
use different paper
(Macintosh) 52
use different paper
(Windows) 49
fonts
Courier settings 23
DIMMs, installing 158
EPS files, troubleshooting 119
guidelines for using 117
included 3
lists, printing 21,  59
troubleshooting 116
fraud hotline 82
front door, locating 4
fuser
errors 89jams, clearing 99
warranty 137
G
gateways 34
glossary 163
glossy paper
loading 46
ordering 131
printing on 14
troubleshooting 108
types supported 10
grayscale printing 73
H
heavy paper
loading 46
printing on 15
types supported 10
Help tab, HP ToolboxFX 65
HP Customer Care 138
HP Digital Imaging Options dialog
box 50
HP fraud hotline 82
HP ImageREt 72
HP JetReady 6
HP Planet Partners 151
HP SupportPack 140
HP Toolbox FX
Print Quality Troubleshooting
page 124
Status tab 64
HP ToolboxFX
about 8
cleaning printer 86
density settings 68
Device Settings tab 66
Help tab 65
Microsoft Office Basic Colors
palette, printing 76
network settings 30
Network Settings tab 69
opening 63
ordering supplies 133
supplies status 81
HP Web Jetadmin  9
HP-Authorized Dealers 138
HP-UX software 9
humidity specifications 13,  147
166 IndexENWW
 
						

							I
image quality
archive setting 25
HP ToolboxFX settings 68
photos 50
troubleshooting 122
ImageREt 72
incorrect supplies error
message 91
information pages 58
input trays. See trays
install supplies message 91
installation guides, supplies 83
Internet protocol (IP) 33
invalid driver error message 91
IP address
BOOTP 34
Macintosh,
troubleshooting 118
overview 33
setting 30
IP addressing 32
J
jams
cartridge area, clearing 99
common causes of 94
error messages 91
locations 94
output bin, clearing 103
paper path, clearing 99
quality after,
troubleshooting 123
tracking number of 21
tray 1, clearing 95
tray 2 or 3, clearing 97
Japanese VCCI statement 155
Jetadmin, HP Web 9
K
keys, control panel 18
Korean EMI statement 155
L
labels
loading 46
printing on 15
types supported 10
language, control panel 22
laser safety statement 155letterhead
loading 46
printing on 15
lights, control panel 18
link speed, setting 24,  31
Linux drivers 6,  9
loading media
error messages 92
special 46
tray 1 38
tray 2 or 3 40
M
Macintosh
Configure Device software 8, 
70
driver options 52
drivers, accessing 7
drivers, troubleshooting 118
PPDs 8
troubleshooting 118
USB card,
troubleshooting 119
versions supported 6
Web sites, support 139
maintenance agreements 138, 
140
manual 2–sided printing
printing 54
troubleshooting 110
matching colors 76
Material Safety Data Sheet
(MSDS) 152
media
colored paper 14
curl settings 25
custom sizes, setting 38
custom sizes, setting
(Windows) 48
default settings 22,  67
document size, selecting
(Windows) 48
envelopes 14
first page (Macintosh) 52
first page (Windows) 49
glossy paper 14
heavy paper 15
HP ToolboxFX settings 68
labels 15
letterhead 15loading in tray 1 38
loading in tray 2 or 3 40
ordering 130
pages per sheet
(Macintosh) 53
pages per sheet
(Windows) 49
preprinted forms 15
recycled paper 16
selecting 12
special, loading 46
specification guide 131
storing 13
transparencies 14
tray selection 36
troubleshooting 107
types supported 10
media jams. See jams
memory
adding 157
enabling 160
error messages 92
included 2
installing 158
ordering 130
verifying installation 161
menus, control panel
map, printing 21,  58
Network Config. 24
Reports 21
Service 25
System Setup 22,  24
using 20
messages, control panel 89
Microsoft Office Basic Colors
palette, printing 76
misfeeds, troubleshooting 107
misprint error message 92
multiple pages per sheet
Macintosh 53
Windows 49
N
n-up printing
Macintosh 53
Windows 49
Network Config. menu 24
Network Settings tab, HP
ToolboxFX 69
ENWWIndex 167
 
						

							Networking tab, embedded Web
server 62
networks
configuration page 21
configuring 29
control panel use in 26
device discovery 32
DHCP 34
embedded Web server 30
embedded Web server,
accessing 60
gateways 34
HP ToolboxFX 30
Internet Protocol (IP) 33
IP address 30,  32,  33
link speed 31
models supporting 2
operating systems
supported 6
password, setting 30
ports, locating 5
protocols supported 32
setting up 29
settings 24
settings report 21,  58
software 9
subnets 34
TCP/IP 33
transmission control protocol
(TCP) 33
troubleshooting 126
Neutral Grays 74
next-day on-site service 140
no paper pickup error
message 92
noise specifications 146
non-HP supplies 81,  92
nothing prints,
troubleshooting 111
O
on-site service agreements 140
on/off switch 5
online customer support 138
operating environment
specifications 13,  147
operating systems supported 6
order supplies message 92ordering supplies
embedded Web server,
using 132
HP ToolboxFX, using 133
Web sites 129
output bin
jams, clearing 103
locating 4
output quality
archive setting 25
HP ToolboxFX settings 68
photos 50
troubleshooting 122
ozone specifications 151
P
page count 21
page too complex error
message 93
pages per minute 2
pages per sheet
Macintosh 53
Windows 49
paper
colored 14
curl settings 25
custom sizes, setting 38
custom sizes, setting
(Windows) 48
default settings 22,  67
document size, selecting
(Windows) 48
first page (Macintosh) 52
first page (Windows) 49
glossy 14
heavy 15
HP ToolboxFX settings 68
loading in tray 1 38
loading in tray 2 or 3 40
ordering 130
pages per sheet
(Macintosh) 53
pages per sheet
(Windows) 49
recycled 16
selecting 12
special media, loading 46
specification guide 131
storing 13
tray selection 36troubleshooting 107
types supported 10
paper jams. See jams
paper path
cleaning 86
jams, clearing 99
parts, ordering 130
password, network 30
pausing a print request 56
PCL drivers 6
PCL font list 21,  58
PCL settings, HP ToolboxFX 67
PCL/PJL Technical
Reference 131
PDL driver 6
peer-to-peer printing 29
phone support 138
photos, options for 50
physical specifications 143
ports
locating 5
supported 3
troubleshooting
Macintosh 119
PostScript settings, HP
ToolboxFX 67
power connection, locating 5
power specifications 144
power switch 5
PPDs, Macintosh 8
preprinted forms 15
presets (Macintosh) 52
print cartridge area jams,
clearing 99
print cartridges
error messages 93
features 3
HP 81
low or out, settings 23
non-HP 81,  92
order message 92
recycling 151
replace message 92,  93
replacement intervals 80
replacing 83
status gauges 18
status page 21,  58
status, checking 80
status, viewing with HP Toolbox
FX 64
168 IndexENWW
 
						

							storing 81
warranty 137
print density settings 68
Print Document On
(Windows) 48
print quality
archive setting 25
HP ToolboxFX settings 68
photos 50
troubleshooting 122
troubleshooting page, HP
ToolboxFX 124
printer drivers. See drivers
printing system software 6
processor speed 3
protocols, network 32
PS Emulation drivers 6
PS font list 21,  58
Q
quality
archive setting 25
HP ToolboxFX settings 68
photos 50
troubleshooting 122
quick sets (Windows) 47
R
recycled paper 16
recycling supplies 151
reducing documents
(Windows) 48
regulatory statements 150
repacking the printer 141
replace supplies message 92, 
93
replacing print cartridges 83
Reports menu 21
resizing documents
(Windows) 48
restoring default settings 25
RGB settings 72,  74
S
safety statements 155
scaling documents (Windows) 48
selecting printer,
troubleshooting 112
sensor error message 93
service
agreements 138,  140HP ToolboxFX settings 69
HP-Authorized Dealers 138
repacking the printer 141
service error message 91
Service menu 25
service page 21,  59
Services tab (Windows) 51
settings
color 72
driver presets (Macintosh) 52
HP ToolboxFX 66
network report 21,  58
priority of 37
quick sets (Windows) 47
restoring defaults 25
System Setup menu 22
troubleshooting 113
Settings tab, embedded Web
server 62
shared environments 26
shipping the printer 141
single-sheet input slot. See tray 1
size specifications, printer 143
sizes, media
custom 38
custom (Windows) 48
default, setting 22
Print Document On
(Windows) 48
supported 10
tray selection 36
tray settings 38
software
drivers 6
embedded Web server 9
HP ToolboxFX 63
HP Web Jetadmin 9
Macintosh 8
network 9
troubleshooting 121
Web sites 6
Windows 8
Solaris software 9
source, tray selection 36
specifications
acoustic 146
disposal 152
documentation 131
electrical 144
environment 13,  147features 3
ozone 151
paper types 10,  12
physical 143
speed specifications 2
sRGB settings 72,  74
status
alerts, HP Toolbox FX 64
print cartridge gauges 18
supplies, printing report 21, 
58,  81
viewing with HP Toolbox
FX 64
Status tab, embedded Web
server 61
Status tab, HP Toolbox FX 64
stopping a print request 56
storing
media 13
print cartridges 81
printer 13,  147
subnet mask 34
subnets 34
supplies
error messages 93
features 3
incorrect error message 91
installation guides 83
low or out, settings 23
non-HP 81,  92
order message 92
ordering 129,  132,  133
print-cartridge-status
gauges 18
recycling 151
replace message 92,  93
replacement intervals 80
replacing 83
status, viewing with HP Toolbox
FX 64
supplies status page 21,  58,  81
support, customer 138
SupportPack, HP 140
System Setup menu 22,  24
T
TCP/IP
configuring 33
overview 33
settings 24
ENWWIndex 169
 
						

							technical support 138
telephone support 138
temperature specifications 13, 
147
toner buildup,
troubleshooting 123
toner cartridges. See print
cartridges
Toolbox. See HP ToolboxFX
top cover, locating 4
transfer unit warranty 137
Transmission Control Protocol
(TCP) 33
transparencies
loading 46
ordering 131
printing on 14
sizes supported 10
troubleshooting 108,  122
trapping 74
tray 1
capacity 4
jams, clearing 95
loading paper 38
locating 4
paper supported 10
settings 22
tray 2
capacity 4
jams, clearing 97
loading paper 40
locating 4
paper supported 10
settings 22
troubleshooting 108
tray 3
capacity 4
jams, clearing 97
loading paper 40
locating 4
paper supported 11
specifications 143
troubleshooting 108,  113
trays
configuring 38
included 2
jams, clearing 95,  97
load error messages 92
loading 38,  40
locating 4optional 3
paper types supported 10
selecting 36
settings 22,  67
troubleshooting 107
troubleshooting
accessories 121
calibration 125
checklist 88
color 114
control panel display 111
control panel messages 89
control panel settings 113
drivers 121
duplexing 110
EPS files 119
fonts 116,  117
jams 94
Macintosh problems 118
media 107
networks 126
nothing prints 111
print quality 122,  124
selecting printer 112
software 121
toner buildup 123
transparencies 122
tray 3 113
two-sided printing
printing 54
troubleshooting 110
types, media
HP ToolboxFX settings 68
supported 10
tray selection 36
tray settings 38
U
UNIX model scripts 6,  9
usage page 21,  58
USB port
connecting 28
locating 5
speed settings 25
supported 3
troubleshooting
Macintosh 119
Use Different Paper/Covers
(Windows) 49W
warranty
extended 140,  152
print cartridges 137
product 136
transfer unit and fuser 137
watermarks
cover page (Macintosh) 52
driver settings (Windows) 48
Web sites
fraud 82
HP Customer Care 138
HP Web Jetadmin 9
installation guides 83
Macintosh support 139
Material Safety Data Sheet
(MSDS) 152
ordering supplies 129
recycling supplies 151
software, downloading 6
support 138
UNIX and Linux software 6,  9
Windows
driver options 47
drivers, accessing 7
software for 8
versions supported 6
170 IndexENWW