HP Color LaserJet 1600 User Manual
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6 Managing the printer This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer. Information about using these tools is in the following sections: ● Special pages ● Menu map ● HP Toolbox ENWW 59
Special pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. NOTEIf the printer language was not correctly set during installation, you can set the language manually so that the pages print in one of the supported languages. Change the language by using the HP Toolbox. Demo page To print the Demo page, press the ( Left arrow ) and (Right arrow ) buttons on the printer control panel simultaneously. You can also print this page from the HP Toolbox. Configuration page The Configuration page lists current settings and properties of the printer. You can print a Configuration page from the printer or the HP Toolbox. To print the Configuration page from the control panel 1. Press (Left arrow ) or (Right arrow ) to select the Reports menu. 2. Press (Select ). 3. Press (Left arrow ) or (Right arrow ) to select Config Report . 4. Press (Select ) to print the Configuration Report page. 1.Product Information . This section contains basic information about the printer, such as the product name and the serial number. 2. Memory . This section lists memory-related information, such as the total memory that is installed. 60 Chapter 6 Managing the printer ENWW
3.Paper Settings . This section lists information about the media type for each tray and about the type settings for all the media that the printer supports. 4. Page Counts . This section lists the total number of pages printed, the number of color pages printed, and information about paper jams. 5. Product Settings . This section lists information that is gathered during software installation, including the language and the company name. 6. Paper Types . This section contains information about paper types that can be configured by the user. 7. Status Log . This section contains information about printer errors. Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the printer or the HP Toolbox. To print the Supplies Status page from the control panel 1. Press (Left arrow ) or (Right arrow ) to select the Reports menu. 2. Press (Select ). 3. Press (Left arrow ) or (Right arrow ) to select Supplies Status . 4. Press (Select ) to print the Supplies Status page. NOTE Supplies information is also available through the HP Toolbox. ENWW Special pages 61
1.Print cartridge area . This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge, which is expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non-HP supplies. In some cases, if a non-HP supply is installed, you will see an alert message instead. 2. Ordering Information . This section contains basic information about how to order new HP supplies. 3. Return & Recycling . This section contains a link to the Web site that you can visit for information about recycling. 62 Chapter 6 Managing the printer ENWW
Menu map The menu map lists the menu structure for each option available on the printer control panel. Use the following steps to print a menu map. To print a menu map 1.Press (Left arrow ) or (Right arrow ) to select the Reports menu. 2. Press (Select ). 3. Press (Left arrow ) or (Right arrow ) to select Menu Structure . 4. Press (Select ) to print the Menu map. NOTE The Menu map print as two pages. ENWW Menu map 63
HP Toolbox The HP Toolbox is a Web application that you can use for the following tasks: ●Check the printer status. ● Configure the printer settings. ● View troubleshooting information. ● View online documentation. You must perform a complete software installation to use the HP Toolbox. NOTE You do not need Internet access to open and use the HP Toolbox. However, if you click a link in the Other Links area, you must have Internet access to go to the site that is associated with the link. See Other links for more information. Supported operating systems The HP Toolbox is supported for the following operating systems: ●Windows 98 Second Edition ● Windows 2000 ● Windows Me ● Windows XP Supported browsers To use the HP Toolbox, you must have one of the following browsers: Windows ●Microsoft Internet Explorer 5.5 or later ● Netscape Navigator 6.2 or later All pages can be printed from the browser. To view the HP Toolbox 1. Open the HP Toolbox in one of these ways: ●On the Windows desktop, double-click the HP Toolbox icon. ● On the Windows Start menu, point to Programs, and click the HP Toolbox. 64 Chapter 6 Managing the printer ENWW
NOTEAfter you open the URL, you can bookmark it so that you can return to it quickly in the future. 2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab ● Device Settings ● Other links Status tab The Status tab has links to the following main pages: ● Device Status . View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a problem with the printer, click the Refresh Status button to update the device status. ● Supplies Status . View detailed supplies status such as the percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information. ● Print Info Pages . Print the configuration page and various other information pages that are available for the printer, such as the supplies status page and the demo page. Troubleshooting tab The Troubleshooting tab has links to the following main pages: ● Clearing Jams . View information on locating and clearing jams, and view an animated demo of how to clear jams. ● Print Problems . View Help topics that can help you solve print problems. ● Troubleshooting Tools . Print a page that assists in solving print-quality problems, view information about print-quality problems, print the cleaning page and clean the printer, and calibrate the printer to maintain color print quality. ● Animated Demonstrations . View animated Help demonstrations for the device. Alerts tab Use the Alerts tab to configure the printer to automatically notify you of printer status alerts. Set up Status Alerts page On the Set up Status Alerts page, you can choose to turn alerts on or off, and specify when the printer should send an alert. ENWW HP Toolbox 65
Click Apply to activate the settings. Documentation tab The Documentation tab contains links to these information sources: ● Print: How Do I? View the How Do I? Help for print problems. ● Other: How Do I? View the How Do I? Help for other device problems. ● User Guide . Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available in both HTML and PDF format. ● Readme . Contains important information about the printer that is not available in the user guide. The Late-Breaking Readme contains last-minute information about the printer (in English only). Device Settings The Device Settings button opens the embedded Web server using a USB connection. Other links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that you close the HP Toolbox and reopen it. ● HP Instant Support . ● Product Registration . Connects to the HP product registration Web site. ● Order Supplies . Order device supplies at the HP Web site. ● Product Support . Connects to the support site for the HP Color LaserJet 1600 series printer where you can search for help with a specific problem. 66 Chapter 6 Managing the printer ENWW
7 Maintenance This chapter contains information about these maintenance topics: ● Managing supplies ● Cartridge out override ● Cleaning the printer ● Calibrating the printer ENWW 67
Managing supplies For warranty information about these supplies, see Print Cartridge Limited Warranty Statement. Checking and ordering supplies You can check the supplies status by using the printer control panel, printing a Supplies Status page, or viewing the HP Toolbox, Hewlett-Packard recommends that you place an order for a replacement print cartridge when you first receive the Low message for a print cartridge. For typical use, the Order message indicates that approximately two weeks of life remains. When you use a new, authentic HP print cartridge, you can obtain the following types of supplies information: ●Amount of cartridge remaining ● Estimated number of pages remaining ● Number of pages printed ● Other supplies information To check status and order using the control panel Do one of the following: ●Check the supplies status gauges on the printer control panel. These gauges indicate when a print cartridge is low or empty. The lights also indicate when a non-HP print cartridge is first installed. ● To print the Supplies Status page from the printer, on the printer control panel, select Reports Menu , Supplies Status , and then Print Supplies Status page . See Supplies Status page for more information. If the supplies levels are low, you can order supplies through your local HP dealer, by telephone, or online. See Accessories and ordering information for part numbers. See http://www.hp.com/go/ ljsupplies to order online. To check and order supplies using HP Toolbox You can configure HP Toolbox to notify you when the supplies are low. You can choose to receive alerts as a pop-up message or taskbar icon. To order supplies by using the HP Toolbox, in the Other Links area, click Order supplies . You must have Internet access to connect to the Web site. For more information, see HP Toolbox . Storing supplies Follow these guidelines for storing print cartridges: ●Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage, do not expose the print cartridge to light for more than a few minutes. ● See Table C-4 Environmental specifications for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from heat and magnetic sources. 68 Chapter 7 Maintenance ENWW