HP Color LaserJet 1600 User Manual
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Copyright and License © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number CB373-90906 Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, MS-DOS®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Netscape™ and Netscape Navigator™ are U.S. trademarks of Netscape Communications Corporation. TrueType™ is a U.S. trademark of Apple Computer, Inc. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the Guidelines for Proper use of the ENERGY STAR® Name and International Logo. Edition 1, 4/2006
HP Customer Care Online services for 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj1600. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com . Telephone support Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/ region, see the flyer that came in the box with the product, or visit http://www.hp.com/support.com . Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com . Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj1600_software . (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the printer. HP direct ordering for accessories or supplies Order supplies from the following Web sites: North America: https://www.hp.com/post-embed/ordersupplies-na Latin America: https://www.hp.com/post-embed/ordersupplies-la Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap Order accessories from http://www.hp.com/accessories . For more information, see Accessories and ordering information . To order supplies or accessories over the telephone, call the following numbers: United States: 1-800-538-8787 Canada: 1-800-387-3154 To find the phone numbers for other countries/regions, see the flyer that came in the box with the printer. HP service information To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide . ENWW iii
For service for your HP product in other countries/regions, call the HP Customer Support number for your country/region. See the flyer that came in the box with the printer. HP service agreements Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada). Out-of-Warranty Service: 1-800-633-3600. Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services Web site at http://www.hpexpress-services.com/ 10467a. HP Toolbox To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the printer is directly connected to your computer. You must have performed a complete software installation to use the HP Toolbox. See Managing the printer . iv HP Customer Care ENWW
Table of contents 1 Printer basicsQuick access to printer information ........................................................................................... ............2 User guide links .............................................................................................................. ......2 Where to look for more information ......................................................................................2 Setting up the printer ............................................................................................2 Using the printer ...................................................................................................2 Printer configurations ........................................................................................................ ....................4 HP Color LaserJet 1600 printer ............................................................................................4 Printer features .............................................................................................................. ........................5 Walk around ................................................................................................................... .......................7 Software ...................................................................................................................... ..........................9 Software and supported operating systems .........................................................................9 Software tips ................................................................................................................. ........9 How do I gain access to the printer features? ......................................................9 How do I get the latest printing software? ............................................................9 What other software is available? ......................................................................10 Software for Windows .........................................................................................................1 0 Printer drivers .....................................................................................................10 Using Help .........................................................................................10 HP Toolbox ........................................................................................................10 Uninstalling the printer software .........................................................................................10 Uninstalling software for Windows .....................................................................10 To uninstall software for Windows 98 Second Edition and later ........................11 Uninstalling software for Windows by using Add or Remove Programs .............................11 Print-media specifications .................................................................................................... ...............12 General guidelines ............................................................................................................ ..12 Paper and print media ........................................................................................................1 2 Printing and storage environment .......................................................................................13 Envelopes ..................................................................................................................... ......13 Envelope storage and construction ....................................................................14 Labels ........................................................................................................................ .........15 Transparencies ................................................................................................................ ...15 Supported media weights and sizes ...................................................................................16 Tray 1 and Tray 2 media specifications .............................................................16 2 Control panel Control panel features ........................................................................................................ .................20 Display ....................................................................................................................... .........20 Understanding Supplies Status ..........................................................................................20 ENWW v
Black, Yellow, Cyan, and Magenta Supplies Status gauges ..............................21 Understanding Printer Status ..............................................................................................21 Cancel Job button ..............................................................................................21 Attention light .....................................................................................................21 Ready light .........................................................................................................21 Ready light and Select button ............................................................................21 Left and Right arrow buttons ..............................................................................22 3 Printing tasks Loading trays ................................................................................................................. ......................24 Loading Tray 1 ................................................................................................................ ....24 To load Tray 1 ....................................................................................................24 Loading Tray 2 or optional Tray 3 .......................................................................................25 To load Tray 2 or optional Tray 3 .......................................................................25 Printing on special media ..................................................................................................... ...............28 Printing on envelopes ......................................................................................................... 28 Printing on labels ............................................................................................................ ....30 Transparencies ................................................................................................................ ...31 Printing on HP LaserJet glossy paper and HP LaserJet photo paper ................................32 Printing on letterhead or preprinted forms ..........................................................................33 Printing on HP LaserJet Tough paper ................................................................................34 Printing on custom-sized print media or cardstock .............................................................35 Controlling print jobs ........................................................................................................ ....................36 Printing by tray Source versus by paper Type or paper Size .............................................36 Features in the printer driver ..............................................................................36Setting a custom paper size ..............................................................37 Printing in grayscale ..........................................................................37 Changing the color settings ...............................................................37 Creating and using watermarks .........................................................37 Printing multiple pages on one sheet of paper (N-up printing) ..........37 Creating and using Quick Sets ..........................................................38 Reducing or enlarging .......................................................................38 Printing on different paper for the first page ......................................38 Restoring the default printer-driver settings .......................................38 To print from Windows .......................................................................................39 Gaining access to printer driver settings .............................................................................39 Printing on both sides ........................................................................................................ ..................41 Print on both sides of the paper ..........................................................................................41 Canceling a print job ......................................................................................................... ...................43 4 Color Using color ................................................................................................................... .......................46 HP ImageREt 2400 .............................................................................................................4 6 Media selection ............................................................................................................... ....46 Color options ................................................................................................................. ......46 Standard red-green-blue (sRGB) ........................................................................................46 Managing color options ........................................................................................................ ...............48 Print in Grayscale ............................................................................................................ ...48 Automatic versus Manual color adjustment ........................................................................48 Manual color options .......................................................................................................... .48 vi ENWW
Halftone options .................................................................................................48 Edge Control ......................................................................................................48 RGB Color ..........................................................................................................49 Neutral Grays .....................................................................................................49 Matching colors ............................................................................................................... ....................50 5 How do I? Print: How do I? .............................................................................................................. .....................52 Print on special media, such as glossy or photo paper ......................................................52 Print on both sides of the paper ..........................................................................................53 Print on envelopes and custom media sizes ......................................................................54 Change the device print settings, such as print quality, in HP Toolbox ..............................54 Print color documents from my computer in black and white only ......................................54 Change color options .......................................................................................................... 55 Other: How do I? .............................................................................................................. ...................56 Changing print cartridges ....................................................................................................5 6 To change the print cartridge .............................................................................56 6 Managing the printer Special pages ................................................................................................................. .....................60 Demo page ..................................................................................................................... ....60 Configuration page ............................................................................................................ .60 Supplies Status page .......................................................................................................... 61 Menu map ...................................................................................................................... .....................63 HP Toolbox .................................................................................................................... ......................64 Supported operating systems .............................................................................................64 Supported browsers ............................................................................................................ 64 To view the HP Toolbox ......................................................................................................64 Status tab .................................................................................................................... ........65 Troubleshooting tab ........................................................................................................... .65 Alerts tab .................................................................................................................... .........65 Set up Status Alerts page ..................................................................................65 Documentation tab ............................................................................................................. .66 Device Settings ............................................................................................................... ....66 Other links ................................................................................................................... ........66 7 Maintenance Managing supplies ............................................................................................................. .................68 Checking and ordering supplies .........................................................................................68 To check status and order using the control panel ......................... ...................68 To check and order supplies using HP Toolbox .................................................68 Storing supplies .............................................................................................................. ....68 Replacing and recycling supplies .......................................................................................69 HP policy on non-HP supplies ............................................................................................69 Resetting the printer for non-HP supplies ..........................................................69 HP anti-counterfeit Web site ...............................................................................................69 Cartridge out override ........................................................................................................ ..................70 Configuration ................................................................................................................. .....70 On-going operation ............................................................................................................ .70 ENWW vii
Cleaning the printer .............................................................................................................................71 To clean the fuser using HP Toolbox ..................................................................................71 Calibrating the printer ....................................................................................................... ...................72 To calibrate the printer at the printer ...................................................................................72 To calibrate the printer from the HP Toolbox ......................................................................72 8 Problem solving Support strategy .............................................................................................................. ....................74 Troubleshooting process ....................................................................................................... ..............75 Troubleshooting checklist ...................................................................................................75 Control panel messages ........................................................................................................ ..............77 Alert and warning messages ..............................................................................................77 Alert and warning messages ..............................................................................77 Critical error messages ....................................................................................................... 78 Critical error messages ......................................................................................78 Clearing jams ................................................................................................................. .....................80 Where to look for jams ........................................................................................................ 80 To clear jams from inside the printer ..................................................................................81 To clear jams from Tray 2 or optional Tray 3 ......................................................................82 To clear jams from the top bin ............................................................................................83 Print problems ................................................................................................................ .....................84 Print quality problems ........................................................................................................ .84 Improving print quality ........................................................................................84 Understanding print-quality settings ..................................................84 To temporarily change print-quality settings .....................84 To change print-quality settings for all future jobs .............84 Identifying and correcting print defects ..............................................................84 Print-quality checklist .........................................................................85 General print quality issues ...............................................................85 Solving issues with color documents .................................................89 Media-handling problems ...................................................................................................91 Print-media guidelines ........................................................................................91 Solving print-media problems .............................................................................91 Performance problems .......................................................................................................92 Troubleshooting tools ......................................................................................................... .................94 Device pages and reports ...................................................................................................94 Demo page .........................................................................................................94 Configuration page .............................................................................................94 Supplies Status page .........................................................................................94 HP Toolbox .................................................................................................................... .....94 To view HP Toolbox ...........................................................................................95 Troubleshooting tab ...........................................................................................95 Service menu .................................................................................................................. ....95 Restoring the factory-set defaults ......................................................................95 To reset the factory pre-set defaults ..................................................95 Cleaning the paper path .....................................................................................95 To clean the paper path .....................................................................95 Calibrating the printer .........................................................................................96 Appendix A Accessories and ordering information viii ENWW