HP Business InkJet 1200D User Manual

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To print on special media (Mac OS)
1Load the appropriate media. See Loading media.
2On the File menu, click Page Setup.
3Select the media size. 
4To set a custom media size, complete the following steps:
 a For Mac OS 9, click Edit Custom Paper Sizes in the Paper Size pull-down menu.
For Mac OS X, click Custom Paper Size in the Settings pull-down menu.
 bClick New, and then type a name for the size in the Paper Size Name box.
 c In the Width and Height boxes, type the dimensions. 
For Mac...

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3
Maintaining and 
troubleshooting
Replacing the ink cartridges
You can check the ink levels from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS), 
or the embedded Web server. For information about using these tools, see Overview of printer 
management tools. 
After removing a cartridge from its package, install it right away. Do not remove a cartridge 
from the printer for long periods of time.
CAUTIONHP recognizes customer’s choice, but cannot...

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Maintaining the printheads
If printed characters are incomplete, or dots or lines are missing from printouts, this may be 
caused by clogged ink nozzles and you might need to clean the printheads. To find out which 
printheads work with your printer, see Supplies.
When the quality of printouts deteriorates, complete the following:
zCheck the health of the printheads
zInitiate the automatic printhead cleaning process
zManually clean the printhead contacts
zReplace the printheads, if the...

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3 Release   (Power button). 
The printer begins the cleaning process.
4 Print the configuration page of the printer. See Understanding the configuration page.
zEmbedded Web server
1 Open the embedded Web server. See To open the EWS.
2 Click the Settings tab.
3 To clean the printheads, click Diagnostic in the left pane. Then, select the appropriate 
cleaning level from the drop-down list in the Printheads section.
zToolbox (Windows)
1 Open the Toolbox. See To...

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To replace the printheads
NoteOnly replace printheads after you have attempted to clean the printheads. See To clean 
printheads automatically and To clean the printhead contacts manually.
1Ensure the printer is plugged in and turned on.
2Open the top cover.
3Lift to open the printhead latch.
4Lift the handle of a printhead and use it to pull the printhead out of its slot.
5Remove the new printhead from its package, and then remove the protective tape. 
6Insert the printhead into its...

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6Carefully remove any ink from the contact pads on the printhead using a dry cotton swab 
or a soft, dry, lint-free cloth that will not come apart or leave fibers behind.
CAUTIONOnly wipe the contact pads. Wiping the nozzles (located on the underside of the printhead) 
can cause severe damage to the printhead.
7If some residue remains, slightly moisten the swab with distilled, filtered, or bottled water 
and continue wiping until the contacts are clean....

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Calibrating the color
Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the 
best print quality. If you are not satisfied with the appearance of the colors, you can calibrate 
colors manually.
zToolbox (Windows)
Click the Printer Services tab. Then, click Calibrate Color and follow the onscreen 
instructions.
zHP Inkjet Toolbox (Mac OS)
Click Calibrate Color and follow the onscreen instructions.
Troubleshooting tips and resources
Use the following...

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Rear access panel or auto-duplex unit is locked into place.
zAll packing tapes and materials are removed from the printer.
zPrinter can print a configuration page. See Understanding the configuration page.
zThe printer is set as the current or default printer. For Windows, set the printer as the 
default in the Printers folder. For Mac OS, set the printer as the default in the Chooser or 
the Print Center. See your computer’s documentation for more...

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Check the printhead initialization
When printheads are installed or replaced, the printer automatically prints an alignment 
page to align the printheads. This process takes about seven minutes. Until this process is 
complete, only the automatic alignment page can be printed. 
Check the printer software installation
If the printer is turned off when printing, an alert message should appear on your computer 
screen; otherwise, the printer software might not be installed correctly. To...

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2 Compare the networks settings to those that appear on the configuration page. 
Note any differences. Possible problems include:
 The WAP filters hardware addresses (MAC addresses). See Configuring wireless 
security settings.
 One of these settings in the printer might be incorrect: Communication mode, 
Network Name (SSID), Channel (Ad hoc networks only), Authentication Type, 
Encryption. See Configuring wireless communication options.
3 Print a document....