HP 2500 L Service Manual

							EN 2 Installation and operation29
2Installation and operation
Operating environment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
Interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
Understanding supplies status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Understanding printer status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Supported print media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Printer output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Top output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Rear output door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Loading media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Loading tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Loading optional tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Loading optional tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Using the embedded Web server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41 Information tab  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Networking tab  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Other links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Using printer status and alerts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44 
						

							30Installation and operation C9706-90926
Operating environment 
Place the printer on a sturdy, level surface in a well-ventilated area that meets the following 
environmental requirements:

temperature: 15° to 32.5° C (59° to 90.5° F)

humidity: 10% to 80% relative humidity (no condensation)

away from direct sunlight, open flames, and ammonia fumes

sufficient space around the printer for access and ventilation
Figure 3. Space required
643 mm (25.3 inches)694 mm (27.3 inches)830 mm (32.7 inches)
387 mm
(15.2 inches)
1068 mm (42.0 inches)
590 mm (23.2 inches)505 mm (19.9 inches) 
						

							EN 2 Installation and operation31
Interface ports 
All HP Color LaserJet 2500 series printers have two interface ports: an IEEE-1284B parallel port 
and a USB port. The 2500L and 2500 models also contain an EIO slot for installing an optional 
HP Jetdirect print server card. To order a print server card, see chapter 7, or contact your local 
HP dealer.
The 2500n and 2500tn models include an HP Jetdirect 615n print server card that contains a
10/100Base-T (RJ-45) port.
Because the HP Jetdirect print server card is not included with all models, it will be referred to as 
the optional HP Jetdirect print server card in this documentation.
NoteYou cannot connect the printer to one computer with a parallel cable and to another computer 
with a USB cable. If you connect both types of cables, the USB disables itself. However, you can 
connect one of the cables while the printer is connected to the network with an installed 
HP Jetdirect print server card.
Figure 4. Interface ports
10/100Base-T
(on the optional HP Jetdirect 
615n print server card)
Parallel port
(IEEE-1284B) 
USB port 
						

							32Installation and operation C9706-90926
Control panel features
The lights and buttons on the control panel are arranged into two main groups: supplies status 
(top group) and printer status (bottom group). To interpret and troubleshoot control panel light 
messages, see chapter 6.
The printer control panel contains the following lights and buttons:
Figure 5. Control panel lights and buttons
CANCEL JOB 
button
Attention light (amber)
Ready light (green)
Go light and 
G
O button (both green)
Yellow print cartridge
light
 Magenta print cartridge
light
Cyan print cartridge
light
Black print cartridge
light
R
OTATE CAROUSEL 
button
Printer Status lights  and buttons Supplies Status lights 
and buttons
Imaging drumlight 
						

							EN 2 Installation and operation33
Understanding supplies status 
Five lights indicate and one button controls the status of the print cartridges and imaging drum. 
To interpret and troubleshoot control panel light messages, see chapter 6.
Table 10. Supplies-status messages and actions
Light or button Message or action
Black-supply-status 
light 
Light is on —print cartridge is low.

Light is blinking —print cartridge is empty or missing.

Light is blinking and Attention light is on —a non-HP print cartridge is installed 
for the first time. For more information about resetting the printer for non-HP 
supplies, see page 57.
(These lights will not indicate low or empty status for non-HP print cartridges.)
Cyan-supply-status 
light
Magenta-supply-status 
light
Yellow-supply-status 
light
 Rotate Carousel 
button

Press this button to rotate the print-cartridge carousel to bring the next print 
cartridge into the top position. The corresponding light for the print cartridge 
that is approaching the top position blinks quickly two or three times.
(If the top cover is open, then the carousel will not rotate.)
Imaging drum light

Light is on —imaging drum is low.

Light is blinking —imaging drum is empty or missing.

Light is blinking and Attention light is on —a non-HP imaging drum is installed 
for the first time.
(These lights will not indicate low or empty status for non-HP imaging drums.) 
						

							34Installation and operation C9706-90926
Understanding printer status
Three lights indicate and two buttons control the printer status. To interpret and troubleshoot 
control panel light messages, see chapter 6.
CAUTION You do not receive any indication of when a non-HP supply is empty. If you continue printing after 
the supply is empty, damage to the printer can occur. See the “ Hewlett-Packard limited warranty 
statement” on page 23.
Table 11. Printer-status messages and actions Light or button Message or action
  Cancel Job button
When the Ready light is blinking, pressing  ( CANCELJOB) cancels the 
current job.

When the printer is not experiencing an error condition, pressing  ( GO) 
and ( C
ANCELJOB) simultaneously prints a Configuration page and a 
Supplies Status page. (If an HP Jetdirect print server card is installed, the 
printer also prints an HP Jetdirect page.)

When a Supplies Status light is blinking and the Attention light is on 
(indicating that a non-HP supply has been installed), press  ( C
ANCELJOB) 
to continue printing.
Attention light

When the Attention light is blinking, the printer is out of paper, a jam has 
occurred, or another problem that needs attention has occurred.

When the Attention light is on and one of the supplies status lights blinks, a 
non-HP supply has been installed for the first time. For more information 
about resetting the printer for non-HP supplies, see page 57.
Ready light

When the Ready light is on, the printer is ready to print (experiencing no 
errors that prevent printing).

When the Ready light is blinking, the printer is receiving data.
Go light and
 Go button

When the Go light is on and the Attention light is blinking, pressing  ( GO) 
either continues the print job after you load media for a manual feed or clears 
some errors.

When the Go light is blinking, the top cover has been opened and then 
closed or you have pressed  ( R
OTATECAROUSEL). Pressing  (GO) 
returns the printer to the Ready state. If you do not press  ( G
O), the 
printer returns to the Ready state on its own after approximately eight 
seconds.

When the Go light is off, pressing  ( GO) prints a Demo page. Pressing 
(G
O) and  ( CANCELJOB) simultaneously prints a Configuration page 
and a Supplies Status page. (If an HP Jetdirect print server card is installed, 
the printer also prints an HP Jetdirect page.) 
						

							EN 2 Installation and operation35
Selecting media
Input trays
The HP Color LaserJet 2500 series printer comes with one or more input trays. See table 12 for 
configuration information.
Figure 6. Standard and optional input trays
Note Because tray 2 and tray 3 are not included with all models, they are referred to as optional tray 2 
and optional tray 3 in this documentation. 
Optional tray 2 must be installed in order to install optional tray 3.
By default, the printer draws first from tray 1. If tray 1 is empty, the printer draws first from 
optional tray 3 (if installed) and then from optional tray 2.
Optional tray 2 Tr a y 1
Optional tray 3
Table 12. Input tray configuration Printer model Standard input trays Optional input trays
HP Color LaserJet 
2500L
tray 1 (125-sheet)
optional tray 2 (250 sheet)

optional tray 3 (500-sheet)
HP Color LaserJet 
2500

tray 1 (125-sheet)

tray 2 (250-sheet)

optional tray 3 (500-sheet)
HP Color LaserJet 
2500n

tray 1 (125-sheet)

tray 2 (250-sheet)

optional tray 3 (500-sheet)
HP Color LaserJet 
2500tn

tray 1 (125-sheet)

tray 2 (250-sheet)

tray 3 (500-sheet) 
						

							36Installation and operation C9706-90926
Supported print media
The media sizes and types that are supported by the input trays are described in table 13. For 
more detailed information, see  “Media specifications ” in chapter 1. 
CAUTION Load only paper in optional tray 2 or optional tray 3. Other types of print media, such as labels or 
transparencies, might jam if printed from optional tray 2 or optional tray 3.
For information about loading input trays, see  “Loading media ” on page 38.
Table 13. Supported sizes and types of print media Tray Supported media type Supported media size
Tr a y 1
(multipurpose)
various types and weights of paper 
(within the size and weight 
limitations)

envelopes (up to 10)

labels

transparencies
NOTE:  HP LaserJet 2500 series 
printers do not print in color on 
transparencies.

custom-sized print media or 
cardstock

postcards

from 76 by 127 mm (3 by 5 inches) 
to a legal-size sheet of 216 by 356 
mm (8.5 by 14 inches)

from 60 to 177 g/m2 (16 to 47 lb)
Optional tray 2 (250 
sheet)

various types and weights of paper 
(within the size and weight 
limitations)

letterhead

prepunched paper

preprinted forms

from 60 to 105 g/m2 (16 to 28 lb)

A4

A5

B5 (ISO and JIS)

letter

legal 

executive

8.5 by 13 inches
Optional tray 3 (500-
sheet)

various types and weights of paper 
(within the size and weight 
limitations)

A4

letter from 60 to 105 g/m
2 (16 to 28 lb) 
						

							EN 2 Installation and operation37
Printer output paths
Top output bin 
Printed media is collected in the top output bin when the rear output door is closed. Use the top 
output bin when printing most jobs, including documents on average-weight paper, letterhead, 
and transparencies. 
The top output bin can hold up to 150 sheets. Prevent more than 150 sheets from accumulating 
in the top output bin, or jams can occur.
Rear output door
Print jobs emerge from the back of the printer when the rear output door is open. Use the rear 
output door (straight-through paper path) when printing envelopes, labels, heavy- or lightweight 
paper, and other thick or special print media (except transparencies). Remove each sheet as it 
exits the printer. 
Figure 7. Printer output paths
Top output bin
Rear output door 
						

							38Installation and operation C9706-90926
Loading media
Load special print media such as envelopes, labels, custom-size media, and transparencies in 
tray 1 only. Load only paper in optional tray 2 or optional tray 3.
Loading tray 1
Tray 1 (multipurpose tray) holds up to 125 sheets of paper or other print 
media, or up to 10 envelopes.
For information about loading special print media such as labels and 
transparencies, see the  HP Color LaserJet 2500 Series Printer User 
Guide .
To load tray 1
CAUTION
Avoid adding print media to tray 1 while the printer is printing, or jams 
can occur. 
1Open tray 1. 
2 Slide out the tray extender. If the print media being loaded is longer 
than 229 mm (9 inches), also open the additional tray extender. 
3 Slide the width guides slightly wider than the print media. 
4 Place print media into the tray with the side to be printed up, and the 
top, short edge in first.
Note
If you are manually duplexing, see the user guide for loading 
instructions.
5Slide the paper width guides inward until they lightly touch the print 
media stack on both sides without bending it. Make sure the print 
media fits under the tabs on the width guides. 
CAUTION
If you choose to close tray 1, first wait for the printer to finish printing. 
Closing the tray before printing is complete can cause jams.
6On the back of the printer, lower the rear output door if you are 
printing on special media, such as labels, envelopes, or heavy or 
light paper, to prevent curl.
2
3
4
5
1
6