Gateway m675 User Manual

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Back
www.gateway.com Universal jack 5
(orange plug)This jack is user configurable for one of the following:
■Off■Stereo in: an external audio input source (such as a 
stereo) can be plugged into this jack so that you can 
record sound on your notebook or play sound through 
the notebook speakers.
■Stereo out: an amplified external audio device (such 
as a stereo) can be plugged into this jack so you can 
play your notebook audio through that device.
Important: Stereo out can be configured as Stereo 
Left/Right, Center/Subwoofer (Default), and Surround 
Left/Right
For information on configuring this jack, see “Configuring 
the audio jacks” on page 97.
Power connector Plug the AC adapter cable into this connector.
PS/2 mouse port Plug a Personal System/2 (PS/2) mouse into this port. 
Attaching a PS/2 mouse to your port replicator may 
deactivate the touchpad.
PS/2  keyboard  port Plug a Personal System/2 (PS/2) keyboard into this port. 
Attaching a PS/2 keyboard to your port replicator may 
deactivate the built-in keyboard.
S-Video  out  jack Plug a standard S-Video cable into this jack and the jack 
on an S-Video device (such as a television or VCR). For 
more information, see “Viewing the display on a 
television” on page 163.
Parallel port Plug a parallel device (such as a printer) into this port.
Modem jack Plug a modem cable into this jack.
S/PDIF  digital  audio  jack Plug an optical (Toslink) AC-3 digital audio cable into this 
jack.
Component Icon Description
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(pink plug)This jack is user configurable for one of the following:
■Microphone: a microphone can be plugged into this 
jack (Default)
Important: A microphone can only be plugged into this 
jack or universal jack 1 on the notebook.
■Off■Stereo in: an external audio input source (such as a 
stereo) can be plugged into this jack so that you can 
record sound on your notebook or play sound through 
the notebook speakers.
■Stereo out: an amplified external audio device (such 
as a stereo) can be plugged into this jack so you can 
play your notebook audio through that device.
Important: Stereo out can be configured as Stereo 
Left/Right, Center/Subwoofer, and Surround Left/Right
For information on configuring this jack, see “Configuring 
the audio jacks” on page 97.
Universal jack 4
(black plug)This jack is user configurable for one of the following:
■Off■Stereo in: an external audio input source (such as a 
stereo) can be plugged into this jack so that you can 
record sound on your notebook or play sound through 
the notebook speakers.
■Stereo out: an amplified external audio device (such 
as a stereo) can be plugged into this jack so you can 
play your notebook audio through that device.
Important: Stereo out can be configured as Stereo 
Left/Right, Center/Subwoofer, and Surround Left/Right 
(Default)
For information on configuring this jack, see “Configuring 
the audio jacks” on page 97.
Component Icon Description
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Connecting to the port replicator
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Connecting to the port replicator
You can attach your notebook to the port replicator while your notebook is 
off, on, or in Standby mode.
Attaching to the port replicator
To attach your notebook to the port replicator:
1Connect external devices to the ports on the port replicator.
2Align the connector holes on the bottom of your notebook with the 
docking posts on the port replicator.
3Press down on the notebook until it snaps into place.
WarningPress down on the outside edges of the notebook. Do not 
press in the middle or you may damage the LCD screen.
ImportantThe notebook may detect additional devices and add 
drivers after being attached to the port replicator. This 
process must be completed for components to work 
correctly. Follow any on-screen instructions, if necessary. 
						

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Disconnecting from the port replicator
You can separate your notebook from the port replicator while your notebook 
is off or on (not in Standby or Hibernate mode).
To separate your notebook from the port replicator:
1If your notebook is off, go to Step 2.
-OR-
If your notebook is on and using Windows XP, click 
Start, then click Undock 
Computer
. The Undock Computer menu item appears in the Start menu 
only while the notebook is docked.
-OR-
If your notebook is on and using Windows 2000, click 
Start, then click Eject 
PC
. The Eject PC menu item appears in the Start menu only while the 
notebook is docked.
2Press down on the docking release latch. The notebook will spring up 
slightly.
3Lift the notebook off of the port replicator. 
						

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Securing your port replicator
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Securing your port replicator
You can secure your notebook and port replicator to an object by using the 
security ring located on the left side of the port replicator and the Kensington 
lock slot located on the left side of your notebook.
To secure your notebook and port replicator:
1Open the security ring on the port replicator.
2Attach your notebook to the port replicator.
3Secure one end of the Kensington cable to a solid object, then run the other 
end of the cable through the security ring and lock it into the slot provided 
on the left side of your notebook. 
						

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Troubleshooting
This chapter provides some solutions to common notebook 
problems. Read this chapter to learn how to:
■Troubleshoot typical hardware and software problems
■Get telephone support
■Use automated troubleshooting systems
■Get tutoring and training
If the suggestions in this chapter do not correct the 
problem, see “Getting Help” on page 41 for more 
information about how to get help. 
						

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Chapter 17: Troubleshooting
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Safety guidelines
While troubleshooting your notebook, follow these safety guidelines:
■Never remove the memory bay cover or the hard drive cover if your 
notebook is turned on, the battery is installed, or while the modem cable, 
network cable, or AC power adapter are connected to the notebook.
■Make sure that you are correctly grounded before accessing internal 
components. For more information about preventing damage from static 
electricity, see “Preventing static electricity discharge” on page 258.
■After you complete any maintenance tasks where you remove the memory 
bay or hard drive cover, make sure that you replace the covers and hard 
drive, reinstall any screws, then replace the battery before you start your 
notebook.
WarningDo not try to troubleshoot your problem if power cords or 
plugs are damaged, if your notebook was dropped, or if 
the case was damaged. Instead, unplug your notebook 
and contact a qualified computer technician. 
						

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First steps
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First steps
If you have problems with your notebook, try these things first:
■Make sure that the AC power adapter is connected to your notebook and 
an AC outlet and that the AC outlet is supplying power.
■If you use a power strip or surge protector, make sure that it is turned on.
■If a peripheral device (such as a keyboard or mouse) does not work, make 
sure that all connections are secure.
■Make sure that your hard drive is not full.
■If an error message appears on the screen, write down the exact message. 
The message may help Gateway Technical Support in diagnosing and 
fixing the problem.
■If you added or removed peripheral devices, review the installation 
procedures you performed and make sure that you followed each 
instruction.
■If an error occurs in a program, see the program’s printed documentation 
or the online help.
Software support tools
Your notebook may include the following support tool to help you diagnose 
and fix problems:
■PC Doctor is a comprehensive hardware diagnostic and system information 
tool that can test your notebook and determine its configuration. 
PC Doctor provides 85 professional diagnostic tests directly from your 
notebook.
This support tool is available by clicking 
Start, All Programs, then clicking 
Gateway Utilities.
Help and 
SupportFor more information about troubleshooting in 
Windows XP, click Start, then click Help and Support.
Type the keyword troubleshooting in the Search box 
, then click the arrow. 
						

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Chapter 17: Troubleshooting
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Troubleshooting
Audio
See “Sound” on page 301.
Battery
See “Power” on page 297.
CD or DVD drives
Your notebook does not recognize a disc
■The disc may not be seated correctly in the tray. When you place a disc 
on the tray, make sure that you press the disc firmly onto the spindle so 
the retainers hold the disc in place.
■The modular drive may not be inserted completely into the modular bay. 
Press the module into the bay, then try to access the disc again.
■Make sure that the disc label is facing up, then try again.
■If you are trying to play a DVD, make sure that you have a DVD drive. 
See “Identifying drive types” on page 108 for more information.
■Try a different disc. Occasionally discs are flawed and cannot be read by 
the drive.
■Some music CDs have copy protection software. You may not be able to 
play these CDs on your notebook.
■Your notebook may be experiencing some temporary memory problems. 
Shut down and restart your notebook.
■Clean the disc. For more information, see “Cleaning CDs or DVDs” on 
page 282.
An audio CD does not produce sound
■Make sure that the CD label is facing up, then try again.
■Some music CDs have copy protection software. You may not be able to 
play these CDs on your notebook.